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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

4225.0. "anyone remember a product recall/recycle?" by TNPUBS::G_CRONIN () Mon Oct 30 1995 08:31

    I am in a course at BU and last week we had a discussion on a term
    paper we need to write. The topic of the term paper concerns 
    recycling. At one point in the discussion, the teacher mentioned 
    an incident at Digital, some years ago, where the company needed to
    recycle (and perhaps recall) a product that it had installed.
    Apparently, it cost DEC a large amount of money. He was very vague
    on the details. 
    
    Because this notes conference seems to hold the collective memory
    of the company (and because I'm not having any luck any where else),
    is there someone who might remember something like this happening? I
    would at least like to have the facts when I go back there this week.
    
    Thanks,
    
    Gene
    
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4225.1You say recycling. I say recallRICKS::PHIPPSDTN 225.4959Mon Oct 30 1995 08:509
  You say tomato...

  Could it have been the thousands of plastic terminal and other cases that
  turned yellow?

  	mikeP

  ps I know of others but this seems to fit both categories as the cases
     should have been recycled as they were returned.
4225.2Try EH&SLESREG::CAMBERMon Oct 30 1995 09:026
    
    Try contacting the people who deal with recycling of materials in
    the company, within the EH&S group.  (VTX EHS)
    
    --Sue
    
4225.3ATLANT::SCHMIDTSee http://atlant2.zko.dec.com/Mon Oct 30 1995 12:053
  TRAX?

                                   Atlant
4225.4MRKTNG::BROCKSon of a BeechMon Oct 30 1995 12:173
    I -vaguely- recall that it had something to do with one of our early
    forays into what we today call Enterprise Servers. It was a big system,
    intended to compete in the big IBM-mainframe world.
4225.5VT 50 ??SUBSYS::JAMESMon Oct 30 1995 13:2415
Back in 1973, DEC recalled the VT50 for reliability.  The circuit boards 
were made of paperboard.  Normal wear and tear caused lifted etch 
open solder joints.  DEC recalled all units and swapped them for VT52s.

At the time this happened, recycling hadn't been invented.

Since then we've gotten much better at recycling.  The VT500 family was the 
first DIGITAL product that was designed to meet every environmental and 
recycling requirement, world-wide.  DIGITAL got a lot of good press for it.  
 
TRAX was a block mode transaction processing envionment (it may have been
classed as an operating system).  It was announced and retracted from the
market.  It couldn't be made to work.  As software, it wasn't hard to recycle.
The VT62, which was designed to support TRAX was killed almost the day it first
shipped.  There wasn't much to recall.
4225.6MKOTS3::MITCHELLMon Oct 30 1995 15:524
    THERE WAS ALSO A FLUID COOLED SYSTEM THAT DIGITAL SCRAPPED AS A VIABLE
    PRODUCT. ONE REASON WAS THE STORAGE AND DISPOSAL OF THE COOLING FLUID
    BECAUSE IT WAS CONSIDERED HAZARDOUS MATERIAL.
    
4225.7Another possible recallMROA::LLAMBERTMon Oct 30 1995 16:089
    If my memory serves me correctly, we also had a recall due to Silver
    plated leads on ICs.  We had silver migration between component leads
    creating shorts, which in turn led to system failures.  Those systems
    were recalled and reworked.  This happened in the late 70's.  The NRO
    labs did lots of work on this problem and perhaps the information is
    Archived in some corporate library.  I would suggest a search on
    Metal migration, silver migration, silver leads, etc.
    
    Good luck.
4225.8Digital's Environmental Health & Safety groupTNPUBS::PHALENMon Oct 30 1995 16:197
Hi Gene,

Digital's Envirnomental Health and Safety group in MSO may be able to
help you.  The program manager is Larry Nielsen (POWDML::NIELSEN).

Regards,
Alice
4225.9SCAS01::SODERSTROMBring on the CompetitionMon Oct 30 1995 16:212
    Is it Larry or Leslie?  ;)
    
4225.10Back when terminals had *REAL* buzzers and a key-click was a click!ATLANT::SCHMIDTSee http://atlant2.zko.dec.com/Mon Oct 30 1995 20:5314
> Back in 1973, DEC recalled the VT50 for reliability.  The circuit boards 
> were made of paperboard.  Normal wear and tear caused lifted etch 
> open solder joints.  DEC recalled all units and swapped them for VT52s.

  Not in 1973, they didn't! The VT50 hit the streets around 1976,
  'bout the same time I did! And the paperboard circuit boards
  remained in the VT52 successors forever, although I think some
  later production (and certainly the add-on VT55 graphics
  module and VT78 PDP-8 module) were built of G10 or FR4 fiber-
  glass composite.

  But you're certainly right about the boards being junk.

                                   Atlant
4225.11BAHTAT::DODDTue Oct 31 1995 04:017
    I'd plump for VAX 9000.
    
    In the UK most (all?) were replaced with an "attractive" deal for the
    cutomers. It was an impressive engineering feat, the VAX 9000 not the
    deal!
    
    Andrew
4225.12AXEL::FOLEYRebel without a ClueTue Oct 31 1995 10:1623

	Say what you will about the VAX 9000, but all in all, it was
	a good machine and very nicely engineered. It was just 5 years
	too late.

	FWIW, as of last year, I know for a fact that VAX 9000's were
	being reconditioned and resold. A number of them were going to
	U.S. Government sources, never to been heard from again. 
	(NoSuchAgency??) Whereever they were going, the people that
	got them love them.

	I had one in my cluster many years ago. VAX 9000-440 with *4*
	vector processors and 512MB of memory. It took awhile to get
	going, but once it did, it ran forever. I even had a proto
	of one with 2GB of memory for a while. Until that project
	got scrapped because the upgrade to 2GB cost more than
	a 3GB VAX 7000. Still, there were customers out there ready
	to pay.

	You'll never see a bemoth like that again. At least from DEC.

							mike
4225.13Just truned off 2 VAX 9000 in our FM CentreCHEFS::WILKINSON_MTue Oct 31 1995 12:2012
    
    Just switched off a customer VAX 9000 Model 420 (x2) Cluster 2 weeks
    ago - replaced by VAX 7000's.
    
    
    The air conditioning system is now only running at 20% capacity instead
    of 85%.
    
    Also we are consuming much less electricity ($$$$$$ worth less)..
    
    
    mark W.
4225.14IROCZ::MORRISONBob M. LKG1-3/A11 226-7570Tue Oct 31 1995 17:546
>    The air conditioning system is now only running at 20% capacity instead
>    of 85%.
    
  I'm not surprised. The 9000 ran mostly on ECL chips which use huge amounts
of power. That is why the prototype was fluid cooled. It was thought that air
cooling could not dissipate the heat fast enough.
4225.15They were already in the field when I got there in Feb '76NASEAM::READIOA Smith & Wesson beats four aces, Tow trucks beat Chapman LocksWed Nov 01 1995 09:528
The VT50 hit the streets in late '74/early '75.  I took over the Westfield 
Line Printer refurb area when Ken Boardway transferred to the new VT50 line 
in '74.    and. the biggest drawback to the VT50 wasn't the circuit boards, 
it was the on-board hard copy output.  anyone remember THAT fiasco?

or how about the packaging fiasco?  K.O. went berserk when the skids and 
boxes were too big to fit through the door for simple office peripherals.
4225.16ICS::BEANAttila the Hun was a LIBERAL!Wed Nov 01 1995 09:563
    ahh, yes... and to think we call those the good old days!
    
    t.
4225.17HELIX::WELLCOMESteve Wellcome MRO1-1/KL31 Pole HJ33Wed Nov 01 1995 10:391
    Wasn't the printer version the VT55?  Did one of them ever work?
4225.18OLD1S::SYSTEMIm gonna boogie till I go BlindWed Nov 01 1995 12:532
	I seem to remember it having a -H variant on on several VT's of the day.
4225.19WRKSYS::BCLARKBob E. Clark PK3-2/T18 DTN 223-5733Wed Nov 01 1995 13:084
    Gees, this reminds when we filled up the cafeteria and hallways with
    LA36's (so we wouldn't have to recall  8^). Anyone remember that?
    
    bc
4225.20What graphics...?ALFA2::ALFA2::HARRISWed Nov 01 1995 13:461
    VT55 was the graphics version (sort of), largely marketed by LDP.
4225.21HELIX::SKALTSISDebWed Nov 01 1995 13:483
    The "H" stood for Hand, and was the keypad component.
    
    Deb
4225.22VT55=No Fun to FixSTOSS1::OBLACKMarty OBlackSat Nov 04 1995 19:574
    I was sometimes asked to repair VT55's with thermal printers at
    a large customer site in 1980-81.  The customer used to tease me
    about the fact that most of the time I could repair his tri-SMP 
    DECsystem-10's faster than the VT55's.  (Sad but true!)
4225.23VT55 was tough to build tooSUBSYS::JAMESMon Nov 06 1995 11:322
The thermal printer controller board was a pain to build too.  I still remember
the number 54-01164.  Back then, it still required magic to build product.