| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1759.1 | | TINCUP::MFORBES | This Space Intentionally Left Blank | Wed Oct 10 1990 13:18 | 5 |
| Hmmm, I'll have to check out the wheels and frame on my 1400 before I ride it
today. I've never thought to inspect it for cracks before. Keep us posted on
what happens with this.
Mark
|
| 1759.2 | Frame should be covered | BAGELS::GOTANTAS | | Wed Oct 10 1990 16:52 | 8 |
| I believe that the frame and the wheels are covered under warranty
for defects in material or workmanship. I'll have to check my 1400
thoroughly before (if) I ride this weekend. How long have you had the
bike? How many miles on it?
Let us know what the dealer says/does about this.
Pete
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| 1759.3 | How old is the frame? | BANZAI::FISHER | still dis-tneiro-ed | Thu Oct 11 1990 08:52 | 7 |
| I had a crack in an MA40 rim. The crack was a cm long, an mm wide and
on one of the sides (brake pad surface) near a spoke, of course. I
couldn't remember how old the rim was or anything so I didn't bother
to argue for "defective materials" Just coughed up more bucks for
a rebuild that I should have done mydelf.
ed
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| 1759.4 | Calling the Dealer today. | CSSE32::SMITH | Reality, just a visible imagination? | Thu Oct 11 1990 10:36 | 11 |
| I plan to call the dealer today. I checked my owners manual last night and it
says the frame is warrantied for life and all other parts for 1 year. I bought
the bike new this last spring so everything should be covered. I let you know
what they say.
...Ed
PS: Since I didn't want to miss my ride last weekend I did ride the bike
(100 mi) with the cracked rim and frame. Stupid maybe but if the bike will just
hold out a few more weeks while the weather is still rideable I'll be happy.
|
| 1759.5 | And the Dealer say's... | CSSE32::SMITH | Reality, just a visible imagination? | Thu Oct 11 1990 11:39 | 7 |
| I called them today and they confirmed and defects would be covered by warranty.
They asked me to bring the bike in so they could have a look at it. I hate to
lose the use of my bike for the rest of the season so I may hold off a few more
weeks. I probably been riding it with the cracks for a while now anyway.
re .2 The bike is only 6 months old and has 1800 mi on it.
|
| 1759.6 | Push for a new frame | BAGELS::GOTANTAS | | Thu Oct 11 1990 14:33 | 8 |
| If the crack in the frame isn't that "serious", in your opinion, then
keep riding the bike. When you do bring it in to the dealer, tell 'em
that you want a new frame. I doubt that they (dealer) would be able to
fix it anyways...
Good luck and safe riding to you!
Pete
|
| 1759.7 | Trek reliability problem? | OXNARD::KLEE | Ken Lee | Thu Oct 11 1990 17:04 | 7 |
| I've heard that alot of people have been having trouble with cracks in
Trek aluminum frames. Has anyone else heard this? One guy told me
that everyone on his racing team bought Trek 2000 frames and they ALL
cracked.
Ken
|
| 1759.8 | mine's only one but it's ok. | NOVA::FISHER | Oakland swept, so what | Fri Oct 12 1990 08:23 | 6 |
| I have 2000 that I bought in '86 and it's still traveling around the
world with me...
I.e., no cracks.
ed
|
| 1759.9 | | EDIT::CRITZ | LeMond Wins '86,'89,'90 TdF | Mon Oct 22 1990 10:19 | 10 |
| Well, I have a small crack in the paint on the seat tube
of my 1400.
I'm going to call Gamache's tomorrow and see what the
next step is.
I assume that a crack in the paint means some movement
where the lug and tube meet.
scott
|
| 1759.10 | What year is your 1400? | CSSE32::SMITH | Reality, just a visible imagination? | Mon Oct 22 1990 14:33 | 4 |
| I haven't taken my in yet cause the weather is still to nice. ;') My 1400
is a 1990 and has this crack... mmm... is this a common failure?
...Ed
|
| 1759.11 | Think positively | CIMNET::MJOHNSON | Matt Johnson, DTN 291-7856 | Mon Oct 22 1990 14:44 | 3 |
| Maybe it's just the paint cracking....
MATT
|
| 1759.12 | | EDIT::CRITZ | LeMond Wins '86,'89,'90 TdF | Mon Oct 22 1990 15:18 | 11 |
| MATT,
I think the point is: If the paint cracks the seam
must be moving/flexing/whatever.
The crack on my seat tube is a perfect line going partially
around the seat tube.
After I call Gamache's, I'm gonna call TREK.
Scott
|
| 1759.13 | | EDIT::CRITZ | LeMond Wins '86,'89,'90 TdF | Tue Oct 23 1990 10:29 | 9 |
| I just talked to Paul at Gamache's. He said that the
warranty is very straightforward. If the frame fails,
TREK will replace it, anytime.
So, basically, I'm gonna keep an eye on it. It it gets
worse (by my definition), I'll take it in. Paul said
there would be no problem with them or with TREK.
Scott
|
| 1759.14 | | BALMER::MUDGETT | He's reading notes again, Mom! | Wed Oct 24 1990 00:53 | 22 |
| Hey I meant to say that.
I have a TREK 1100 and after when I tried to put the rear rack on
it a lug broke off. I was soooooo steamed that I took the whole bike
there within a couple of minutes and similarly the dealer had no
hesitation about replacing the entire frame at like $0.00 to me.
I didn't get it done because I didn't want to give up perfectly good
riding time but when I finally wanted the frame swapped it was done
within a week. I am and was favorably impressed with TREK's service
policy.
Now the dealer. They did such a terriable job at adjustments I couldn't
believe any professional or amature bike mechanic would have called it
complete! Just a for instance...The chain was almost dragging on the
ground, the rear brake was rubbing hard against the wheel. I worked on
the bike for a week figuring all these ajustments and vowed never to
have that place touch my bike again. I know its wrong, the correct
course is to whine to the manager and point out everything they did
wrong and help them turn it around but this is my bike. It would be like
having my children operated on by a doctor who I knew to be a quack.
Fred Mudgett
|
| 1759.15 | Dealer assembly/adjustment/repairs ... | CSSE32::SMITH | Reality, just a visible imagination? | Wed Oct 24 1990 09:34 | 21 |
| re: .14
> Now the dealer. They did such a terriable job at adjustments I couldn't
> believe any professional or amature bike mechanic would have called it
> complete!
That's exactly my experience. I brought my 1400 in for a noisy BB in the
summer under warranty. After having the bike a week in prime riding season
I picked it up only to find it was still noisy. I took it apart myself to
find they had repacked/re-greased only ONE side. Is that professional?
Needless to say this is the last time I use the dealer I bought my bike from
for service. If my frame does get replaced I plan to assemble/adjust it myself.
> I am and was favorably impressed with TREK's service policy.
Great to hear!
...Ed
|
| 1759.16 | service, *then* the sale | SHALOT::ELLIS | John Lee Ellis - assembly required | Wed Oct 24 1990 10:58 | 19 |
|
Curiously enough, I bought my last 4 bikes from my last 2 dealers
*because* of their service to me over the years, and general
history of dealing with them.
The one in Charlotte had earned my patronage over the years
by doing professional maintenance, and occasionally helping
me out of binds in a crunch (such as when a fork broke, and
I needed to ride the next day). They even helped me look at
DeRosa et al. frames at the distributor. (Oh, and then they
did a first-rate job of building up the bike, as the succeeding
year's miles were virtually trouble-free.)
Similar story to the bike shop in Munich.
Nice way to choose a bike-dealer, if you have the time (and
a bike already).
-john
|
| 1759.17 | Are there any Bike riders in Munich. | EICMFG::BINGER | | Thu Oct 25 1990 04:34 | 8 |
| >SHALOT::ELLIS "John Lee Ellis - assembly required" 19 lines 24-OCT-1990 09:58
>
> Similar story to the bike shop in Munich.
>
> -john
Did you say Munich.. Does anyone else ride bikes in Munich,
Rgds
Stephen
|
| 1759.18 | Munich shops, cycling | SHALOT::ELLIS | John Lee Ellis - assembly required | Thu Oct 25 1990 09:15 | 14 |
|
I'm sure there are many avid cyclists in Munich - some were
visible on the road in all weathers, including spring slush
in the Alpenvorland.
I'm afraid I don't don't know about clubs and teams, so
I'm not being very helpful there. As a start, why not go
by the shop I referred to, Alessandro Baldi's, which when
I was there was in the Lindw�rmstra�e. Another good shop
is or was located in Neuperlach - the owners (a couple) were
very knowledgeable and nice to deal with.
Good luck.
-john
|
| 1759.19 | Cracked rear rim! | TINCUP::MFORBES | This Space Intentionally Left Blank | Wed Oct 31 1990 08:29 | 14 |
| Well the rear rim, an aero Matrix on my Trek 1400, died yesterday. Fortunatly
it expired about 50yds from home. I could feel a slight thumping while riding.
Right near home the tire went flat and upon investinaging the cause, I found
a crack in the rear rim about 2.5" long about 2 inches from the seam. The
crack is curved and runs right at the top edge of the area where the brake pad
contacts the rim.
I took the rear wheel to my Trek dealer, Criterium in Colorado Springs, and they
agreed to replace the rim under warranty even though the bike 15 months old, 3
months out of warranty. They will be replacing it with the "new generation"
Matrix aero wheel which is lighter and stronger. I will be picking it up
today.
Mark
|
| 1759.20 | ?? | NOVA::FISHER | Oakland swept, so what | Wed Oct 31 1990 08:46 | 5 |
| re:.19 Matrix clincher? ISO C?
Watch out for the "new and improved" rim. (Lighter and Stronger) :-)
ed
|
| 1759.21 | Clincher | TINCUP::MFORBES | This Space Intentionally Left Blank | Wed Oct 31 1990 09:12 | 3 |
| Yes is a Matrix clincher. ISO-C?
Mark
|
| 1759.22 | A new Frame and Rim comming... | CSSE32::SMITH | Reality, just a visible imagination? | Mon Nov 12 1990 14:03 | 14 |
|
Well, I finally found it getting too cold to ride and took my TREK down
to the Cycle Loft to address the cracked rim and frame. I dropped it
off on Saturday and just got a call back from the owner. A new rim
and frame are being shipped TODAY from TREK and I can expect to have
it in my hands by the end of the week.
The only catch was TREK only had blue/white 62cm frames left so I have to
switch colors ;'( mine was white/red. Bummer, I really liked the
white/red combination. The 1991 frames have all new colors as well and
no white/red.
...Ed
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