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Conference cookie::notes$archive:cd_v1

Title:Welcome to the CD Notes Conference
Notice:Welcome to COOKIE
Moderator:COOKIE::ROLLOW
Created:Mon Feb 17 1986
Last Modified:Fri Mar 03 1989
Last Successful Update:Fri Jun 06 1997
Number of topics:1517
Total number of notes:13349

1147.0. "Problem with a Toshiba CD Player" by BACKSD::MEIER (harrY / Baltimore, MD) Mon Apr 11 1988 13:05

		     Help!!  I've just had a YUPPIE CRISIS!!
	
	Yesterday, with no warning, my CD player just stopped working!
	Specifically, it won't spin.  The power LED is on, the display
	acknowledges when I press play, but it doesn't spin; it just
	freezes.  My player is the Toshiba portable model XR-P9RC.
	I found it in an old, abandoned Russian tank. :-)
	
	I thought and hoped it was the disk.  But it happens with every
	disk, including the one that worked fine an hour earlier.  
	
	I'm apprehensive, because I've heard talk that CD players are not
	repairable -- you just have to buy a new one.  I hope not.  Has
	anyone ever had this symptom with any CD player?  -- harrY
T.RTitleUserPersonal
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1147.1PDVAX::P_DAVISPeter DavisMon Apr 11 1988 14:428
    There's no reason why CD players can't be repaired.  Of course, the age
    of the player, whether or not it's under waranty, and the details of
    the problem will determine the cost of the repair, and that, in turn,
    will determine whether it's worth fixing or not.
    
    Certainly you should get an estimate from a reliable place.  If you
    bought it new, it should have come with a list of authorized service
    centers, or at least a phone number to call for repair info.
1147.2$$$$$$$$$$$$$$$$$$$$$$$$NHL::WHOLLEYTue Apr 12 1988 05:574
    the most frequent problem with a CD player is the laser tracking
    device I also believe this in turn spins the CD. your looking at
    a repair cost of minimum 80.00.
    
1147.3Is this to be expected?BACKSD::MEIERharrY / BaltimoreTue Apr 12 1988 12:1414
	I forgot to mention in the base note:  the warranty is 12 months;
	the current age is 13 months!   Furthermore,  I am very busy and
	I do not use it that hard.  I didn't get anywhere near 5000 hours
	out of it.  What should I conclude from this?  That one should
	expect to buy a new CD player every year?!?
	
	I called the service number.  It seems there is no authorized
	service outlet in the entire Baltimore - Washington corridor, and
	they want me to mail it in for service.  I tried the phone book
	-- still no category for "CD Players, Repair" yet.  No ad under
	Stereo Repair mentioned CD players, so I will have to call
	randomly I guess.  But 80 dollars or more?!?  How much does a
	low-end model CD player cost?  -- harrY
	
1147.4Quality < 100%HOONOO::PESENTIJPWed Apr 13 1988 06:0928
>	I forgot to mention in the base note:  the warranty is 12 months;
>	the current age is 13 months!   Furthermore,  I am very busy and
>	I do not use it that hard.  I didn't get anywhere near 5000 hours
>	out of it.  What should I conclude from this?  That one should
>	expect to buy a new CD player every year?!?

No, just that the quality control measures are not 100% perfect.  
	
>	I called the service number.  It seems there is no authorized
>	service outlet in the entire Baltimore - Washington corridor, and
>	they want me to mail it in for service.  I tried the phone book
>	-- still no category for "CD Players, Repair" yet.  No ad under
>	Stereo Repair mentioned CD players, so I will have to call
>	randomly I guess.  But 80 dollars or more?!?  How much does a
>	low-end model CD player cost?  -- harrY
	
If you find a Toshiba dealer, they will mail it in for you.  When my Technics 
failed after it was dropped, I asked about repairs.  The dealer's comment was 
that they open it up and look for a couple of obvious problems, like 
connectors, etc.  If the problem isn't obvious, they mail it to the authorized 
service outlet for a while.

I guess the best thing to do is to bring it to a dealer that does some level 
of repair, discuss prices, and maybe have them open it...

						     
							- JP
1147.5Now you hear it ... BACKSD::MEIERharrY / BaltimoreFri Apr 15 1988 15:149
	My Yuppie Crisis has been averted, at least temporarily.  The
	Toshiba CD player just suddenly started working again.  I didn't
	do anything to cause this.  I was going to try cleaning the
	contacts, but first I put in a disc so I could do a
	"before-after" comparison.  But before was after.  It "forgot" it
	was broke, and it played the CD.  Very strange!  But I'm glad.
	
	The question is, "is this game over yet?"
	
1147.6Cold solder or lose connectorsHPSMEG::REGThe requested VTX page NEVER existedTue Apr 19 1988 12:3222
    
    	Hi Harry,
    
    	Bah !  the bain of electronic equipment is the cold solder joint,
    and it ain't something you can smoke either :-^)  The symptoms you
    describe are typical, it works, then it doesn't, then it does, etc.
    *_I'd_* open it up and look around for poorly seated cables, my own
    unit has a number (probably five) of sub assemblies that plug together
    with little ribbon cables that have berg_like connectors on them,
    they havn't given me any trouble yet, but I'd reseat them if I had
    the kind of trouble you describe.  
    
    	The only problem my unit has given in just over 2 years has
    been minor mistracking, I went through a lot of disk cleaning and
    humidity experiments before I decided to bust it open and clean
    the lens.  That fixed it OK, except it came back again within a
    day, but this time it was due to oil on the disks and head; yes
    I'd got a little too enthusiastic when I was in there the first
    time.
    
	Reg	{SeeYa in other conferences sometime}