Conference csc32::consolemanager

    Kathi,
    
       Not sure what the problem is. Do they have the system icon properly
    defined in the PCM database? The default for a missing icon is a white
    box with a black border. Using the PCM editor, have the customer 
    investigate the system record definition.
    
    If that's OK, have the customer put the C3 into
    'edit' mode by selecting the option from the pulldown menu.
    Then click on mouse button 3 to modify the system. The customer should
    see a list of available icons to the right with a pudh button over the
    list. They must press this 'override' pushbutton in order to select
    a new system icon. After selecting a new icon, they can press the OK
    button.
    
    If that fails, then the only possibility that I can think of is that
    they are out of server memory. To test this theory, they can push the 
    C3 display to another workstation and see what happens.
    
    dave

    There is a problem with the ICON for a NEW system being placed
    in the inaccessible area in the lower left hand corner of the
    C3 display.

    If the C3 display is extended as far DOWN as possible (using the
    vertical scroll bar to get to the lower portion of the C3 display),
    then when a NEW system is added, the ICON is actually placed BELOW the
    LOWEST reach of the display.  This assumes that icons or labels already
    exist at the very bottom of the extent of the C3 display.

    To verify that an icon has been placed in the inaccessible portion of the
    screen:

    	Scroll DOWN as far as possible using the vertical scroll bar

    	Select COMMANDS ... then LOCATE SYSTEM - specify the new system

    	Ask for locate cursor and "move cursor and dismiss"

    If the icon is located below the usable portion of the screen (and not
    visible), the cursor will point to the widget area on left hand side of
    the lower boarder of the screen.

    If this happens, there is no way to capture and move the icon on the
    display edit.  You must delete the system, reconfigure the C3 display
    so there is a couple of inches of BLANK space across the ENTIRE bottom
    portion of the screen (including scroll right area), reconfigure, and
    re-add the system.

    Jim Lind

I have managed to reproduce this problem and have sent Dave the details of how
it is reproduced.

You will find that if you have Icons at the extreme bottom of the C3 window area
i.e. scroll bars dragged such that you are seening the bottom part of the C3 
window and you add a new system to the database, the C3 tries to place it below
any existing icons and it falls outside the maximum defined window area.

If you move all existing icons up the screen a bit you will find that they don't
then miss being displayed.

I have asked Dave to look at fixing this one.

Cheers Simon...

    It used to work. When there was no space left, it would just plot the
    icon where-ever it could at the bottom of the screen. It doesn't sound
    like too much of a problem to fix now that I have a clear picture of
    what is going on.
    
    Dave