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Conference ilbbak::us_sales_service

Title:US_SALES_SERVICE
Notice:Please register in note 2; DVNs in note 31
Moderator:MCIS3::JDAIGNEAULT
Created:Thu May 16 1991
Last Modified:Tue Sep 03 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:226
Total number of notes:1486

74.0. "US Education and Training Catalog" by FSOA::KCHERNACK (Goodbye Pepsi Generation.. Uh Huh!) Fri Jan 31 1992 09:04

                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     30-Jan-1992 01:46pm EST
                                        From:     SALES COMMUNICATIONS
                                                  NOTIFICATION AT A1 at SALES at MRO
                                        Dept:     NOTIFICATION
                                        Tel No:   297-2318

TO: See Below

Subject: U.S. EDUCATION AND TRAINING CATALOG                                    


    TO:	 Information Management and Technology Management
    
    FR:	 Catalog Program Office
    
    RE:	 U.S. Education and Training Catalog
    
    
    MANAGER'S	   As a manager, your role as coach is encouraged when
    ROLE	   developing your employees to meet your business goals.
    
    NEW CATALOG	   To support you in this effort, U.S. Education and 
                   Training has produced a new catalog integrating the 
                   Digital Services (EIS and Customer Services), Sales, 
                   Sales Support, and Information Management and Technology 
                   professions.  The title of this catalog is:
    
    		       U.S. Education and Training Catalog 
    
    		       Account Selling and Service Delivery Teams
    		       Information Management and Technology Professionals
    
    PROFESSIONS/   The January catalog contains individual chapters for
    JOBS	   each of the following professions/jobs:
    
    		   Account Selling Professions/Jobs
    
    		     - Account Managers
      		     - Sales Representatives
    		     - Sales Specialists  (Systems, CS, EIS)
    
    		   Service Delivery Professions/Jobs
    
    		     - Consultants
    		     - Customer Service Engineers
    		     - Project Members/Leaders
    		     - Project/Program Managers
    		     - Software Technical Specialists
    
    		   Information Managment & Technology Professions/Jobs
    
    		     - Data Adminstrators/Managers
    		     - Network Analysts/Consultants
    		     - Network Managers
    		     - Programmers/Analysts
    		     - System Managers
    
    MANAGEMENT	   The January catalog is being distributed to management
    DISTRIBUTION   ONLY.  However, ordering information is available in the
    ONLY	   catalog for those individuals preferring their own copy.
    
    PLPs	   The catalog is an effective tool in developing Personal 
                   Learning Plans (PLPs).  
    
    		   Completion of PLPs is important for both the individual 
                   and for the corporate resources responsible for the 
                   delivery of training specified in th PLPs.  Completed 
                   PLPs help to ensure that business needs, functional 
                   goals, and personal and professional goals of the 
                   employee are met.  PLPs assist in the proper scheduling 
                   of training resources as well.
    
    ON-LINE	   Plans are underway for an on-line catalog.  The on-line
    CATALOG	   catalog for the Account Selling and Service Delivery 
                   teams, and IM&T Professionals  is scheduled to be 
                   piloted in Q4/FY92.
    
    CONTACT	   Feedback regarding the catalog is encouraged.  Please 
                   send questions or comments to the Catalog Program Office 
                   at MCIS2::HGOLDBERG.
    
    


Distribution:  (deleted)
    
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