T.R | Title | User | Personal Name | Date | Lines |
---|
3186.1 | | TENNIS::KAM | Kam USDS (714)261-4133 (DTN 535) IVO | Tue Jun 21 1994 10:11 | 1 |
| Who came up with this name?
|
3186.2 | | NOTIME::SACKS | Gerald Sacks ZKO2-3/N30 DTN:381-2085 | Tue Jun 21 1994 10:38 | 1 |
| How's it pronounced? Ava Store or aVAStor?
|
3186.3 | What does the AVA part mean? | TOOK::MORRISON | Bob M. LKG1-3/A11 226-7570 | Tue Jun 21 1994 11:14 | 3 |
| My guess is people will say "Ava Store", whether they are supposed to or not.
And people hearing this will think ""AVASTOR" is a store that sells AVAs. What's
an AVA?" It's clear that STOR means "storage"; what does AVA mean?
|
3186.4 | Who knows? | AKOCOA::OUELLETTE | | Tue Jun 21 1994 11:21 | 5 |
|
I guess it kind of has a EVER sound to it...
You know? Like forEVER???
|
3186.5 | Press Release | ELWOOD::KAPLAN | Larry Kaplan, DTN: 237-6872 | Tue Jun 21 1994 11:22 | 122 |
|
Press Release: June 21, 1994
Kay Ritter
AVASTOR
508/841-5961
Leslie Garvey/Janice Rosen
The Weber Group
617/661-7900
FOR IMMEDIATE RELEASE
DIGITAL'S OEM STORAGE BUSINESS RENAMED AVASTOR
Reinforces Leadership in Worldwide Storage Components Market
SHREWSBURY, MA -- June 21, 1994 -- Digital Equipment Corporation today
announced that to further emphasize its leadership in the storage components
industry, its OEM Storage Business has been renamed AVASTOR. The AVASTOR
identity positions the business to compete in worldwide markets with
independent storage providers. It also helps to further distinguish Digital's
storage components as the business aggressively expands its worldwide reseller
and distributor channels, while continuing its efforts with leading original
equipment manufacturers (OEMs). Digital also announced today the AVASTOR
Customer Resource Center, which will provide product information, technical
data, installation assistance and trouble-shooting for the Business' magnetic
disk, tape drive and solid state disk customers.
"Over the past year, Digital's storage components business increased new
customer revenues by 350% and more than doubled our disk drive marketshare*,
while expanding our global distributor and reseller partnerships from five to
33," said Jack Sharp, vice president of sales and marketing for Digital's
AVASTOR business. "The AVASTOR identity will enable us to continue enjoying
rapid growth by establishing a focused brand that helps us compete more
effectively with other vendors."
In a separate release today, Digital's AVASTOR business announced new
standards in computing performance with the new Capella Series of disk drives
specifically designed for the high-end desktop environment. The Series
features Digital's first industry-leading disk drive with magneto-resistive
(MR) head technology.
* Source: International Data Corporation
AVASTOR, which manufactures magnetic disks, DLT tape drives and solid state
disks, remains an integral part of Digital's Storage Business Unit. The
Storage Business Unit also includes the Heads, StorageWorks Solutions, and
Video Interactive and Information Services businesses. While Charles Christ,
vice president of the Storage Business Unit, oversees all AVASTOR activities,
the business is led by Jack Sharp, vice president of sales and marketing,
William Lowe, vice president of worldwide storage manufacturing, and Peter
Franklin, director of marketing.
New AVASTOR Customer Service Offerings
To support its rapidly expanding customer base, AVASTOR announced a new
Customer Resource Center in the U.S., and plans to establish a similar service
in Europe and Asia later this year. The Customer Resource Center hotline,
(800) DSP-DISK, offers an automated information support system and direct
personal support for AVASTOR's magnetic disk, DLT tape drive and solid state
disk customers. Staff is available Monday - Friday from 8 a.m. to 8 p.m.
(EST), with a message center available after hours.
In addition, AVASTOR offers a worldwide bulletin board service (BBS) that
customers may use to download AVASTOR software utilities, applications and
technical publications, post messages to the Customer Engineering staff, and
review online product information. AVASTOR customers worldwide can access the
BBS by dialing
(508) 841-5578.
AVASTOR's Advanced Technologies
In addition to its world-class service offerings, AVASTOR meets storage
component customer needs by incorporating advanced technologies in its family
of offerings; these technologies include AVASTOR's performance-enhancing
ASABETt silicon chip set, MR and Diamondhead thin-film heads, and Digital
Linear Tape (DLT). By leveraging these technologies and Digital's 30 years of
storage manufacturing expertise, AVASTOR's magnetic disks, solid state disks
and DLT tape drives are able to meet customer demands for unparalleled
performance, reliability and capacities in easily-integrated packages. For
instance, AVASTOR's DLT drives boast five times the durability and four times
the performance of competing helical scan devices, and its new MR magnetic
drive offers the industry's leading data transfer rate, fastest seek time and
highest MTBF.
Worldwide Manufacturing
AVASTOR manufactures its storage devices in Digital facilities worldwide to
meet global customer demand. Magnetic disk drives, solid state disks, DLT tape
drives and mini-libraries are produced in Colorado Springs, Colorado; initial
design and production of magnetic disk and DLT drives and mini-libraries takes
place in Shrewsbury, Massachusetts. Magnetic disk drives are also produced in
Digital's new storage manufacturing facility in Penang, Malaysia, which opened
in June 1994. Electronics modules for AVASTOR's solid state disk drives are
manufactured by Digital in Singapore.
AVASTOR, a business of Digital Equipment Corporation, provides leading
storage components for computer and subsystem vendors, resellers and
distributor markets worldwide. Headquartered in Shrewsbury, Massachusetts,
AVASTOR develops and sells high-performance magnetic disk drives, solid state
disks, and DLT tape drives. The industry's fastest growing disk manufacturer,
AVASTOR leverages technologies, such as its performance-enhancing ASABET
silicon chip set, to provide storage components that set new standards in
reliability, capacity and speed.
# # #
CORP/94/511
Digital, the AVASTOR logo, and ASABET are trademarks of Digital Equipment
Corporation.
|
3186.6 | | NOTIME::SACKS | Gerald Sacks ZKO2-3/N30 DTN:381-2085 | Tue Jun 21 1994 11:29 | 1 |
| (800) DSP-DISK? They couldn't get (800) AVASTOR?
|
3186.7 | | TRUCKS::WINWOOD | A Legend is Afoot | Tue Jun 21 1994 11:29 | 1 |
| Have a store ??
|
3186.8 | AVAKITKAT | FILTON::ROBINSON_M | No more Mr. Nice Guy | Tue Jun 21 1994 11:30 | 10 |
| I think it's AVASTOR, as in AVACOFFEE - no thanks, I've just had one.
Sounds to me as if this unit is being 'positioned' to be able to go it
alone.
Maybe our new slogan should be "Digital 'av it now" - ungrammatical but
punchy. The only trouble is our detractors would alter the slogan to
"Digital has had it now"
Martin
|
3186.9 | ADSTAR -- AVASTOR? | BOOKS::HAMILTON | Paper or plastic? | Tue Jun 21 1994 11:35 | 5 |
|
I think the name is remarkably close to AdStar -- which I think
is IBM's storage division.
Glenn
|
3186.10 | Have a what? | FUNYET::ANDERSON | MmMmMyAlphaGeneration | Tue Jun 21 1994 11:35 | 4 |
| I guess this name was devised by the same people who brought you Fuddrucker's
and POLYCENTER.
Paul
|
3186.11 | AVANOTHERNOTE | WOTVAX::GREENJA | Andy Green | Tue Jun 21 1994 11:38 | 10 |
|
Serious potential here,
AVABOX, AVACHIP, AVAFIX, AVACON .....
and things are rolling until somebody suggests POLYAVAWORKSLINKS.
Me, i'm off to start a landscaping business, AVAGARDENER.
Cheers.
|
3186.12 | No wonder no one knows us | FUNYET::ANDERSON | MmMmMyAlphaGeneration | Tue Jun 21 1994 11:41 | 4 |
| And it just occurred to me that if we're trying to make "Digital" a household
name, why are we renaming the successful parts of our business?
Paul
|
3186.13 | | SSAG::TERZA | Home of the Save Set Manager | Tue Jun 21 1994 11:41 | 5 |
| Available Storage
(Ever Available Storage)
(Always Accessible Available Storage)
|
3186.14 | Which horse to back? | LEMAN::SIMPSON | Stephen Simpson@GEO, DTN:821 5105 | Tue Jun 21 1994 11:51 | 10 |
| From the last lines of note .5
>>CORP/94/511
>>Digital, the AVASTOR logo, and ASABET are trademarks of Digital Equipment
>>Corporation.
Is "ASABET" someone on the BOD's sense of humour surfacing - one last roll of
the dice?
-Steve ;-)
|
3186.15 | | CURRNT::PAYNE_A | Oh no! I am undone! | Tue Jun 21 1994 11:52 | 6 |
| well, I read it as aVAStor as in 'A Vast Storage', which seems to
conjure up the right image for the group.
But then again, that's just me.
Andy
|
3186.16 | | KERNEL::MCGAUGHRIN | What a Marvelous Delivery | Tue Jun 21 1994 11:52 | 3 |
|
You lot......your AV'ing a laugh (Cockney accent!)
|
3186.17 | | KLAP::porter | justified and ancient | Tue Jun 21 1994 11:53 | 18 |
|
I may just be cynical but
> [...] to further emphasize its leadership in the storage components
>industry, its OEM Storage Business has been renamed AVASTOR.
I have problems understanding that there is any causal connection
here. How does this renaming emphasize our leadership? Or,
>The AVASTOR
>identity positions the business to compete in worldwide markets with
>independent storage providers.
how does this "identity" manage to position a business? Damn, I can't
even figure out that there is an identity. The name says nothing
to me.
|
3186.18 | ... or the Belmont Stakes winner in 1975 ... | HYDRA::BECK | Paul Beck | Tue Jun 21 1994 12:02 | 5 |
| I assumed it was a play on the word "avatar". The embodiment of
storage, or something like that.
Then again, it might be a stretch to assume marketing is conversant
with Sanskrit...
|
3186.19 | More name changes? | POBOX::CORSON | YOU CALL THAT A SLAPSHOT....? | Tue Jun 21 1994 12:25 | 5 |
|
Is it true that Bob Palmer is going to cahnge his name too. So as
not to be confused with the "real" Robert Palmer?
the Greyhawk
|
3186.20 | Tractors? | SCAACT::RESENDE | Visualize whirled peas -- RUAUU2? | Tue Jun 21 1994 12:29 | 3 |
| Hmmm ... sounds a lot like NAVASTAR ... wasn't that what
International Harvester changed their name to a few years
back?
|
3186.21 | | QUARK::LIONEL | Free advice is worth every cent | Tue Jun 21 1994 12:37 | 11 |
| Re: .20
That was Navistar. I don't think there will be any confusion.
I don't have a problem with AVASTOR. I presume a "non-Digital" name was
chosen so as to make some vendors who compete with us in the PC space feel
better about using a Digital product.
IBM has done the same with Ambra, and we've also got our Dorio terminal line.
Steve
|
3186.22 | | WMOIS::CONNELL | I will do thee mischief in the wood. | Tue Jun 21 1994 12:51 | 7 |
| re .14 ASABET is the name of a river in the Marlboro area, I believe.
There is a node called asabet. Maybe it's based in Marlboro. I seem to
remember going down rt. 495 which runs through most of what's called
the GMA and going over the Asabet River. (Seemed more like a medium
sized brook or a very small creek.) That's where ASABET comes from.
Phil
|
3186.23 | 508 841-5578 doesnt work | KAOFS::B_VANVALKENB | | Tue Jun 21 1994 12:59 | 1 |
|
|
3186.24 | NAVISTAR (aka. Int'l Harvester) | BSS::C_BOUTCHER | | Tue Jun 21 1994 13:02 | 5 |
| re:20
It was ... and it did a whole lot of good (?) for them too.
|
3186.25 | | NOTIME::SACKS | Gerald Sacks ZKO2-3/N30 DTN:381-2085 | Tue Jun 21 1994 13:03 | 2 |
| The river is the Assabet. For obvious reasons, the node name had to be
shortened.
|
3186.26 | | PLAYER::BROWNL | A-mazed on the info Highway! | Tue Jun 21 1994 13:16 | 4 |
| I think we'd have a little difficulty in the storage field with the
name Digital, after all, a *major* player there is Western Digital.
Laurie.
|
3186.27 | jest fer laffs | PARVAX::SCHUSTAK | Join the AlphaGeneration! | Tue Jun 21 1994 13:19 | 5 |
| Well, between Singapore, and Malaysia on the one hand,
and Massachusetts on the other, we could've named this unit...
*** Eastern Digital ***
|
3186.28 | | HANNAH::KOVNER | Everything you know is wrong! | Tue Jun 21 1994 13:59 | 2 |
| Isn't the Assabet river the one that runs by the Mill? That would explain the
name, although its relevance will soon be gone :-(
|
3186.29 | A-lpha VA-x STOR-age??? | JANET::LORD | Our forgetteries are in fine working order. | Tue Jun 21 1994 14:22 | 5 |
| I thought it was A-lpha VA-x STOR-age. AVASTOR.
????
-j
|
3186.30 | Guessing game | MIMS::GRAFT_J | | Tue Jun 21 1994 14:22 | 3 |
| How about?
Advanced Storage
|
3186.31 | 3 New BUs | SHRMSG::SALLOWAY | You'll See Perpetual Change | Tue Jun 21 1994 14:44 | 7 |
| AVASTOR
AVAPC
and,
AVE MARIA
|
3186.32 | | QUARK::LIONEL | Free advice is worth every cent | Tue Jun 21 1994 14:44 | 8 |
| Re: .29
Not likely - the whole idea is to open up the market for Digital's disk
drives for non-Digital systems. The DSP drives already enjoy a good
reputation in the marketplace (some people find that they can buy a DSPnnnn
drive which is essentially identical to an RZxx drive for less money).
Steve
|
3186.33 | Sort of obvious reason | CARAFE::GOLDSTEIN | Global Village Idiot | Tue Jun 21 1994 15:48 | 12 |
| I like the idea.
Look, kids, "Digital" the brand name carries as much elan as, say,
"Studebaker". In the storage business, it reminds people of DSSI, DSA,
R80s, CI, closed VAXBI and all the other horrors perpetrated by
Charlie's predecessor. Plus it is attached to a dying dinosaur.
AVASTOR is neutral and safe. It isn't associated with the past, but
instead with the highest-density SCSI disks in the business, plus other
high-quality products that they _now_ turn out.
Plus, with its own name, it can be sold or spun off more easily.
|
3186.34 | Avast - or | ROMEOS::OROURKE_TE | | Tue Jun 21 1994 15:51 | 1 |
| AVAST - "A nautical term to stop or cease" - Websters
|
3186.35 | Gee, with more liabilities like those we'd be in much better shape... | LEDER1::PETTENGILL | mulp | Tue Jun 21 1994 18:32 | 18 |
| > Look, kids, "Digital" the brand name carries as much elan as, say,
> "Studebaker". In the storage business, it reminds people of DSSI, DSA,
> R80s, CI, closed VAXBI and all the other horrors perpetrated by
> Charlie's predecessor. Plus it is attached to a dying dinosaur.
SCSI, Fiberchannel, ESCON, etc, are all trying to reproduce the capability
that all those dinasaurs delivered starting about 15 years ago.
And storage has clearly learned a lot from the past decade and a half. Out
of TK50s we now have DLT. Out of HSCs (which must rank as the most successful
product family in DEC's history) we have the follow-on HSx with support for
CI, DSSI, and SCSI in a wide variety of form-factors.
Actually, HSC's deserve special note. They sold with relatively minor changes
for a period of well over a decade and were very difficult to replace
functionally. And throughout their entire life they were powered by a PDP-11
with few products that could match or beat their performance in terms of
thruput, connectivity, reliability, availability.
|
3186.36 | cool | SWAM1::MEUSE_DA | | Tue Jun 21 1994 19:06 | 4 |
|
if you play it backwards.......it's ROTSAVA!
|
3186.37 | I love the Beatles | POBOX::CORSON | Higher, and a little more to the right... | Tue Jun 21 1994 23:49 | 6 |
|
Which means "Robert-Our Total Sales Aren't Very Accurate"
makes sense to me - Digital's "Abbey Road"
the Greyhawk
|
3186.38 | | BSS::C_BOUTCHER | | Wed Jun 22 1994 10:37 | 10 |
| re:33
Hey, I own a '54 Studebaker Champion and it is a great car. If I can
only get rid of the vapor lock problem it has right now ... but I
digress.
It is a good example. The Studebaker was a good product, poorly
marketed.
Chuck
|
3186.39 | it's a lark | SWAM1::MEUSE_DA | | Wed Jun 22 1994 12:29 | 6 |
|
re. 38.
Then Alpha must be an Avanti.
|
3186.40 | | LJSRV2::SULLIVAN | | Wed Jun 22 1994 12:34 | 8 |
| The name may start with "A" to list it first in directories. Many small
business play this game, "AAA Cleaning", "AAA Rental" to be listed
first in the yello pages. Gee, do people look up disk drive companies
in the yello pages?
Fran
p.s. my first note here...
|
3186.41 | | KAOFS::B_VANVALKENB | | Wed Jun 22 1994 12:59 | 9 |
| re .39
much like the avanti when Digital goes under the stamping
plates will be purchased by another company and product
will continue from a different manufacturer.
Brian V
|
3186.42 | | SMAUG::RESNICK | Digital DCE for Windows NT | Wed Jun 22 1994 14:13 | 11 |
| This game has been played before by General Motors. A number of joint
ventures with foreign auto makers did not pan out when sold from the
Chevrolet division. People tended to ignore the fact that the Chevrolet
Nova was exactly the same as the Toyota Corolla and was a few thousand
dollars cheaper.
Hoever, General Motors then created a new division, Geo, which sold the
Prizm (among others). As you might guess the Prizm is the Nova is the
Corolla. It appears to be working for them. It might work for Digital.
Michael
|
3186.43 | rathole alert! | ICS::BEAN | Attila the Hun was a LIBERAL! | Wed Jun 22 1994 16:31 | 12 |
| re: <<< Note 3186.38 by BSS::C_BOUTCHER >>>
< Hey, I own a '54 Studebaker Champion and it is a great car. If I can
< only get rid of the vapor lock problem it has right now ... but I
< digress.
try putting half a grapefruit over the fuel pump!
worked for me!
8*)
|
3186.44 | | POWDML::SMCCONNELL | Next year, in Jerusalem! | Thu Jun 23 1994 12:13 | 4 |
| re: .43 (more rathole)
And I thought *my* advice (wrapping the fuel lines in tin-foil) was
borderline ;-)
|
3186.45 | RE: 3186.44 | OASS::HEARSE::Burden_d | Keep Cool with Coolidge | Thu Jun 23 1994 12:16 | 6 |
| Hey, who needs fuel pumps when gravity works just fine?? :-)
Dave (1924 and 1926 Studebakers)
ps - okay, they have a vacuum pump and tank, but the final feed to the carb is
gravity fed....)
|
3186.46 | Vaporlock Rathole - But Works for '63 Comet | ABACUS::CARLTON | | Thu Jun 23 1994 17:15 | 3 |
| RE .43 - .45 Grapefruit rinds wrapped in tinfoil did the trick for my
mother's '63 Mercury Comet with vapor-lock! And I thought my brother
was crazy! Just an engineering genius, I guess...
|
3186.47 | From the early '60s | VMSDEV::HALLYB | Fish have no concept of fire | Thu Jun 23 1994 17:30 | 6 |
| I was told, long ago, that the grapefruit trick works best if you also
stick a maraschino cherry in the center of the fruit.
John
p.s., Good luck to AVASTOR. Can I buy a 4GB SCSI drive at EPP discount?
|
3186.48 | | NYEM1::CRANE | | Fri Jun 24 1994 07:53 | 5 |
| I know this isn`t the place for this question but...do you have a hard
time finding spare parts for your "baker" and if no where do you get
said parts from?
Thanks
|
3186.49 | Deeper into the rathole (but I just had to answer) | MAY11::WARCHOL | | Fri Jun 24 1994 10:42 | 6 |
| For Studebaker parts contact Dave Thibeault in Maynard, MA. He's a
ex-DECie that's making a full time business out of his Studebaker hobby
and I probably the largest distributor of Studebaker parts in the US.
Nick
|
3186.50 | dig alittle deeper in the well ... | BSS::C_BOUTCHER | | Fri Jun 24 1994 12:17 | 9 |
| I have not had problems getting parts for the Studebaker but they have
been pricie - $180 for a new water pump still in the original
packaging.
re:49 Do you have a number for David's shop??
Sorry to all those talking about AVASTOR, but this gives me much
relief from the normal stress of the day. We now return you to your
locally scheduled VTX programming.
|
3186.51 | | HANNAH::KOVNER | Everything you know is wrong! | Fri Jun 24 1994 12:33 | 7 |
| Actually, all this discussion of Studebaker does have some relevance to digital-
Studebaker produced some of the most advanced cars of its time - the first with
disk brakes, for example, - but had poor marketing and consumer perception.
And digital produces some of the most technologically advanced systems. Alpha;
our disk drives; etc. But we have poor public perception. This has to be
corrected before we go the way of Studebaker.
|
3186.52 | RE: 3186.51 | OASS::HEARSE::Burden_d | Keep Cool with Coolidge | Fri Jun 24 1994 13:05 | 15 |
| >Studebaker produced some of the most advanced cars of its time - the first
>with disk brakes, for example, - but had poor marketing and consumer
>perception.
Yes, but there were also times when they stuck to tradition and got behind the
new technology. In the mid 20's when front wheel brakes were hitting the
market, Studebaker spent *millions* of dollars on campaigns to discredit the
benefits of this new system. They eventually went along with the flow and
started using 4 wheel brakes around 1927. As a result, my 3300lb '24 and
4500+lb '26 get along with two rear brakes only. It's *real* fun when it
rains out.....
Gee, who would want a PC??
Dave
|
3186.53 | | BIGQ::GARDNER | justme....jacqui | Fri Jun 24 1994 13:15 | 4 |
|
parking in the back seat of a '53 Studebaker was quite interesting...
|
3186.54 | Stop | ROWLET::AINSLEY | Less than 150 kts. is TOO slow! | Fri Jun 24 1994 15:27 | 4 |
| Please keep to the subject of the topic, which was ....Uhhhh....hmmmmmm....
Oh yeah, AVASTOR.
Bob - Co-moderator DIGITAL
|
3186.55 | This ain't your fathers olds-diskdrive | MARVA1::POWELL | Arranging bits for a living... | Fri Jun 24 1994 16:30 | 17 |
| Saw this recent press release:
>SHREWSBURY, MA -- June 21, 1994 -- Digital Equipment Corporation's newly
>named AVASTORt business today set new standards in desktop computing
>performance with the announcement of three disk drives in its new Capella
>Series of 3.5-inch, one-inch high, 5400 rpm products. Designed for
>high-performance desktop computing applications, AVASTOR's Capella 3221 2.2
>GB magneto-resistive (MR) drive incorporates its advanced ASABETt silicon
>chip technology and provides the desktop industry's fastest net host user
>data transfer rate, of 7.5 MB per second, and seek time of 8 milliseconds
>(ms). In addition the drive provides one of the highest MTBF ratings of
>800,000 continuous operation hours. ...
800,000 hours = 91.26 YEARS !!!
HELLO - MARKETING??? How about offering it with a life-time guarantee?
|
3186.56 | | ELWOOD::LANE | | Sat Jun 25 1994 08:22 | 8 |
| >HELLO - MARKETING??? How about offering it with a life-time guarantee?
People don't want life time guarentees - they want mean time between
failure numbers. A disk failure can often cost more in terms of
down time, lost data, rescheduling costs, management headaches, etc
than the cost of the hardware. If the manufacturer cheerfully sez
"Return it to us with the proper paperwork, in triplicate, and we'll
be glad to send you another one in a month or two", so what?
|
3186.57 | I think it'd be a first for disks.. | TEKVAX::KOPEC | I know what happens; I read the book. | Sun Jun 26 1994 18:46 | 29 |
| People don't want lifetime guarantees?
Howcum every PC network adapter I've bought in the past year (the
latest one claiming a "demonstrated MTBF of 400 years") comes with a
lifetime guarantee? (unfortunately, the ones that got toasted in the
lightning strike were 'older'..)
Howcum my modems both have lifetime guarantees? (and metropolitan is
darned glad they do!).
> than the cost of the hardware. If the manufacturer cheerfully sez
> "Return it to us with the proper paperwork, in triplicate, and we'll
> be glad to send you another one in a month or two", so what?
Uh-oh.. DECthink again.. First off, the normal "PC" way to do it is
"Here's your RMA. Send it to us with a check for $15 for handling, and
we'll either fix it or replace it and it'll be on the FedEx truck
within 24 hours of receipt." (I've done it, and it's true.) Second,
customers concerned about downtime and data loss have spares and a backup
procedure. Yes, it is downtime - and I'm not saying "hey, let's give a
lifetime guarantee instead of an MTBF" - but saying "Lifetime guarantee"
is a strong message to the non-technogeeks who happen to buy AN AWFUL LOT
of the stuff on the commodity market.
But, of course, there would have to be an appropriate marketing splash
to go with such an offer; done with the traditional Digital Stealth
Marketing(tm), it would be all liability and no benefit.
...tom
|
3186.58 | Lifetime guarentee means something | TROOA::SOLEY | Pain in the butt Canadian | Sun Jun 26 1994 18:56 | 4 |
| Why do RMA/Warranty repairs at all on commodity stuff? Seriously, Chipcom
did and it saves them millions, if something breaks call them up, they'll
look up your service contract online and if it's valid a new part goes on
the truck that day and they ask you to throw away the old one.
|
3186.59 | | QUARK::LIONEL | Free advice is worth every cent | Sun Jun 26 1994 21:13 | 9 |
| Most warantees are just a form of advertising, and bear little relation
to the quality of the product. A customer wouldn't be thrilled to
find that their disks die every 6 months even if Digital does replace
them.
Very high MTBF ratings, perhaps coupled with a warrantee, would be
a plus.
Steve
|
3186.60 | | WIDGET::KLEIN | | Mon Jun 27 1994 12:01 | 4 |
| By the way, has anyone determined the (politically) correct way to pronounce
AVASTOR?
-steve-
|