T.R | Title | User | Personal Name | Date | Lines |
---|
2035.1 | | SA1794::CHARBONND | check your premises | Tue Aug 04 1992 15:03 | 1 |
| talk about empire-building...
|
2035.2 | Agreed, spend the effort up-front vs the back-end | ROYALT::MCCARTHY | | Tue Aug 04 1992 15:29 | 21 |
|
Agreed,
Ya we need another manager's job created when violence and other
security related issues are (and should be) handled by Security TRAINED
to acess/react to situations. I think THEY can determine when to
contact police, personnel...etc...
I could be wrong but I fail to see the point of this and feel it ONLY
puts the ideas into people's heads to react before the fact in such a
way...
What was the Job Req, a HOSTAGE NEGOTITOR... From what I hear/see if
Corp. Personell/Management spent more effort in 'actually handling
this delicate downsizing situation' these types of actions would be
averted in 99.99% of the time.
Ohhh well, if this saves a life then let it go... So we spend $100K +
for this mgr, if it saves ONE life, it will be worth it though this
is one effort we hope fails to show an ROI...
|
2035.3 | | FORTSC::CHABAN | Pray for Peter Pumpkinhead! | Tue Aug 04 1992 15:41 | 9 |
|
Ya know, sometimes I think the world would be a better place if we
simply resorted to violence a little more often ;-)
Hey, I wonder if the Boston Tea Party or the French Revolution would
have happened if Digital Management was involved.
-Ed
|
2035.4 | Seems reasonable to me | NOTIME::SACKS | Gerald Sacks ZKO2-3/N30 DTN:381-2085 | Tue Aug 04 1992 15:54 | 3 |
| What's the problem? I don't see where in the memo there's any evidence that
this is anyone's full-time job. Should DEC *not* have a plan for dealing with
violence?
|
2035.5 | DMS, the BTP & the FR | CGOOA::DTHOMPSON | Don, of Don's ACT | Tue Aug 04 1992 16:08 | 15 |
| re: .3
It's my understanding that BOTH the Boston Tea Party (BTP) and the
French Revolution (FR) resulted directly from the long term imposition
of Digital Management Style (DMS) upon the two involved populaces.
One should be able to see the relationship between "Taxation without
Representation" and the DMS "Responsibility without Authority" (RWA) while
they (DM) exercise "Authority without Responsibility" (AWR).
Similarly, "Let them Eat Cake" (LTEC - pronounced El-Tech)) sounds like
something Jack Smith would say. Shortly prior to "Off with their heads!"
|
2035.6 | more is better.....NOT! | CSC32::N_WALLACE | | Tue Aug 04 1992 17:12 | 12 |
|
>The Local threat of Violence Management Team will be
>activated to implement Emergency Response Procedures as
>acts warrant and to develop the Initial Action Plan.
Oh brother. Talk about the department of redundency department.
Just what this company needs, more processes, more teams, more
people involved in decision making, more, more, more...
Why do we need a security department if managment wants to do it?
|
2035.7 | POGO anyone? | USCTR1::JHERNBERG | | Tue Aug 04 1992 17:16 | 5 |
|
"We have met the enemy and he is us"....that little furry animal
must have worked at DEC!
|
2035.8 | | RUSURE::MELVIN | Ten Zero, Eleven Zero Zero by Zero 2 | Tue Aug 04 1992 17:21 | 6 |
| > security related issues are (and should be) handled by Security TRAINED
> to acess/react to situations. I think THEY can determine when to
> contact police, personnel...etc...
Actually, wouldn't the person attacked have some say about calling the police?
|
2035.9 | | RUSURE::MELVIN | Ten Zero, Eleven Zero Zero by Zero 2 | Tue Aug 04 1992 17:24 | 10 |
| >
> Ya know, sometimes I think the world would be a better place if we
> simply resorted to violence a little more often ;-)
Do not even JOKE about this sort of thing right now. Someone I know did
joke about it and the pwers that be moved rather swiftly. People are taking
any hint of violence quite seriously.
-Joe
|
2035.10 | arm security with a WOMBAT | GRANPA::BCURTIS | | Tue Aug 04 1992 17:28 | 7 |
|
To save money, why not just call the old VIA or DTR specialist that
just took SERP and hit the disruptive employee with a WOMBAT.
|
2035.11 | | BEING::MCCULLEY | DEC Pro | Tue Aug 04 1992 17:28 | 12 |
| .9>> Ya know, sometimes I think the world would be a better place if we
.9>> simply resorted to violence a little more often ;-)
.9>Do not even JOKE about this sort of thing right now. Someone I know did
.9>joke about it and the pwers that be moved rather swiftly.
One might say they reacted violently. :-)
.9>People are taking any hint of violence quite seriously.
with the exception of that incidental violence attendent upon any
mindless bureaucratic reaction, of course...
|
2035.12 | | BEING::MCCULLEY | DEC Pro | Tue Aug 04 1992 17:37 | 29 |
| .6> >The Local threat of Violence Management Team will be
.6> >activated to implement Emergency Response Procedures as
.6> >acts warrant and to develop the Initial Action Plan.
.6> Oh brother. Talk about the department of redundency department.
.6> Just what this company needs, more processes, more teams, more
.6> people involved in decision making, more, more, more...
I can see it now, as some random vandal sprays the lobby with a
couple of bursts from an Uzi the LTOVMT is activated to implement the
ERP by booking a conference room and calling a meeting to develop the
IAP. The resulting IAP? "DUCK! Keep your heads down, and CYA!"
.6> Why do we need a security department if managment wants to do it?
'Cuz somebody gonna hafta clean up the mess afterward.
Seriously, I think the effort to plan in advance is appropriate
foresight. Security is a part of the LTOVMT (they had a representative
on the list). I believe the team is managed by Personnel, which seems
appropriate to me as well, I want them to be more concerned with people
getting shot than buildings or signs...
All in all, I think it would be irresponsible *not* to have such a
team, under present circumstances. There are enough incidents recorded
(even outside the corporation) of unpredictable responses to layoff
programs to make it prudent to anticipate all foreseeable situations.
I agree that this is one program that ideally should show zero ROI, but
I for one am glad it exists.
|
2035.13 | and then there's Employee mindset towards Management... | INFACT::BEVIS | Beware the treacherous Eye of Terror | Tue Aug 04 1992 17:38 | 1 |
|
|
2035.14 | Let's get the Teamsters in here. | GUIDUK::ELLENBECKER | ...a world so hard and dirty | Tue Aug 04 1992 20:59 | 3 |
| Some bad vibes: "union" and "employee vs. management" titled notes.
If it's coming to an "us vs them" attitude - I'm outta here.
|
2035.15 | Retribution | WELCLU::DAWS | | Wed Aug 05 1992 05:30 | 7 |
| Is this being distributed because management fear employee retribution
at the next round of layoff's?
In fact its not as funny as it seems. Here in the U.K. an employee
actually went for his manager when he was told he was being laid off!
(or so the story goes!).
|
2035.16 | Random Violence?!?! | GUCCI::RWARRENFELTZ | | Wed Aug 05 1992 09:28 | 6 |
| PLEASE SEE NOTE 1948.397
I reproduced a copy of the incident in Landover MD USA that brings us
back to a more serious note. I agree with the previous noter who said
that we should stop joking about violence. Things might come back to
haunt us!
|
2035.17 | | CUPMK::DEVLIN | Je voudrais boire quelque chose. | Wed Aug 05 1992 09:29 | 10 |
| I see nothing wrong with this memo. I wonder if the Post Office has such
a policy, and I wonder if postal workers laughed at it - before a 'disgruntled'
worker came in and offed a number of them.
Hopefully, a 'team' like this one will never have to be used. But I'm sure
if any one of you that are either joking at it, or somehow offended by it,
were to be injured by a TSFO'd employee that went off the deep end, that
you'd consider suing DEC for not protecting you.
JD
|
2035.18 | basic management responsibility | SGOUTL::BELDIN_R | D-Day: 238 days and counting | Wed Aug 05 1992 10:30 | 12 |
| Every site needs to have some sort of plan on how to deal with these
things. Many years ago, we had a rash of bomb threats which
interrupted our work by necessitating evacuation of the facilities. We
later discovered why these were happening and put a stop to it. That
is part of management's responsibility for the safety of its employees.
Now, there may be inefficient or ineffective means chosen to manage
such threats, but I doubt that anyone from another site has enough
knowledge to identify such cases. Let the people who are on the scene
decide for themselves what works.
Dick
|
2035.19 | Crisis Management maybe. | XCUSME::MACINTYRE | | Wed Aug 05 1992 10:53 | 20 |
| The Salem, NH plant has a team called something like Disaster Response
Team. Their function is to call together resources, such as police,
fire, security, community relations, counselling, ...
They are prepared to act in case of an on-site disaster due to
accident, act of God, or even violence. They would also get into
action in case of a off-site disaster such as a car crash killing
co-workers.
There is a place for this type of team. *However* the ZK team seems to
be geared solely toward employee related violence and by virtue of its
name seems to indicate an expectation of violence. I think a broader
charter would be more appropriate.
It is management's responsibility to be prepared but focusing on this
narrow area sends the wrong message.
Marv
|
2035.20 | Let me carry concealed everywhwere! | STOKES::BURT | | Wed Aug 05 1992 11:46 | 17 |
| a few back: I would sue Digital for not allowing ME to protect
MYSELF. If I could carry concealed anywhere in this country, I would
have to best option for protecting ME, _NOT_ some management team
deciding who to call, what's the phone number, and then wonder how long
it'll take for the "rescuers" to get here- let alone wonder if they'll
enter the place to find the perp or put up a post outside while waiting
for the FBI and anti-terroist teams and local SWAT teams to show up.
How many would be dead by then? Again, rest assured, I _would_not_ sue
DEC for not protecting me, that is _NOT_ their responsibility; I would
sue for not being allowed to protect myself which is _MY_
responsibility.
Sorry for making this sound so soapbox-ish, but some of the mindsets
around here really baffle me.
Reg.
|
2035.21 | | RUSURE::MELVIN | Ten Zero, Eleven Zero Zero by Zero 2 | Wed Aug 05 1992 12:23 | 8 |
| > it'll take for the "rescuers" to get here- let alone wonder if they'll
> enter the place to find the perp or put up a post outside while waiting
> for the FBI and anti-terroist teams and local SWAT teams to show up.
I suspect the team is to handle much more 'mundane' type cases, where one
person hits another, or makes a verbal threat. You make it sound like they are
a SWAT team; I would not expect anything more serious. Just my opinion.
|
2035.22 | DEC SWAT | SGOUTL::RUSSELL_D | | Wed Aug 05 1992 13:11 | 7 |
| Get real. It should be obvious that when the company is looking for
heads to chop, that nonvalue added departments will get more creative
at finding "jobs." I've known security guys who would arm themselves
if they could. When you don't have anything else to do you create a
hypothetical crisis and a not-so-hypothetical ad hoc SWAT team. IMHO
DAR
|
2035.23 | Stress Reactions Are Real at Digital | CGHUB::DOLL | | Wed Aug 05 1992 13:45 | 13 |
| In my opinion, the base note and many of the replies to this topic miss
the mark. I think Digital management has undertaken this plan/policy
as a prudent precaution to protect all employees, as much as possible,
from any harm that might result from the actions of an employee under
stress.
Such actions can and do occur within this company. I have personal
knowledge of a range of extreme behaviors that have occurred within the
last year as a result of TFSO activity, as well as normal PP&P 6.21
activity. I'm glad to know that someone has planned in advance to
deal with these kinds of situations in a rational way.
Bill
|
2035.24 | bureaucracy is alive and well | SGOUTL::RUSSELL_D | | Wed Aug 05 1992 14:06 | 9 |
| Re: .23
Do you really think this "team" is going to have any impact on reducing
the frequency of stress related interpersonal problems. When things
like that happen, they happen remarkably fast. So fast in fact that
others in the same area don't usually know what's going on. Forming
these SWAT teams is probably even counter productive if you actually
believe that they will make the work environment "safer." I still say
its another nice little bureaucracy to rationalize some one's job.
|
2035.25 | | FORTSC::CHABAN | Pray for Peter Pumpkinhead! | Wed Aug 05 1992 14:12 | 8 |
|
Hey, I'm not afraid of catching any lead. I'm not a manager and won't
be handing out any pink slips. Maybe we should simply issue
bullet-proof vests to those who will ;-)
-Ed
|
2035.26 | | SQM::MACDONALD | | Wed Aug 05 1992 14:21 | 14 |
|
Re: .20
>Sorry for making this sound so soapbox-ish, but some of the mindsets
>around here really baffle me.
I agree totally, but I doubt we'd agree on which mindsets are
the baffling ones. I am no antigun advocate but, frankly, the
idea that DEC employees should be permitted to "carry concealed"
on the job is precisely an example of why the activity described
in the base note is going on. Get real.
Steve
|
2035.27 | Let "them" feel the results of "their" actions | CGOOA::DTHOMPSON | Don, of Don's ACT | Wed Aug 05 1992 14:24 | 7 |
| Re: .25 "Maybe we should sumply issue..."
Then again, maybe we shouldn't.
o -
> (sideways smile not nearly big enough!)
\_/
|
2035.28 | stress can make smart folk dangerous | TOOK::SCHUCHARD | Don't go away mad! | Wed Aug 05 1992 14:55 | 15 |
|
i sure hope this is not a serious reaction to the 300 rampaging zko
nerds mail - but you never know, there's been a few who thought it
was real!
However, after seeing a story on the tube last night where a fellow
publically stated for several months that he would kill his ex-wife
and indeed did follow thru, i think it a good idea for people to take
such talk seriously. Loosing a job is bad enough, and certainly not
worth loosing a life over. Having a team to evaluate whether threats
are real or a bad joke is not out of line and i would expect this to be
just an added responsibility for the people involved.
bob
|
2035.29 | more stupidity | LEDS::NEUMYER | | Wed Aug 05 1992 16:07 | 15 |
|
>> it'll take for the "rescuers" to get here- let alone wonder if they'll
>> enter the place to find the perp or put up a post outside while waiting
>> for the FBI and anti-terroist teams and local SWAT teams to show up.
>I suspect the team is to handle much more 'mundane' type cases, where one
>person hits another, or makes a verbal threat. You make it sound like they are
>a SWAT team; I would not expect anything more serious. Just my opinion.
There are already proper steps to take in the event of these
scenarios. WE DON"T NEED MORE PROCESSES!!!!! There isn't anything that
will happen that you can prevent beforehand anyway.
ed
|
2035.30 | We are not mind readers! | TOHOPE::REESE_K | | Wed Aug 05 1992 16:44 | 21 |
| I kid about a lot of things, but this possibility isn't one of them.
Most of us are not mental health professionals; how many of you (or
your co-workers) could anticipate who might snap?
I would like to think this can't happen at any DEC site but I'm not
that much of a Pollyanna. There have been instances of vandalism that
occurred after past TFSOs; we've all been hearing that future lay-offs
will cut much deeper. How many of you are willing to bet the farm
that the co-worker next to you will continue to be a "rock" if he/she
is tapped?
Sometimes people who "appear" to be very strong are very strong in
one area.....hiding inner turmoil.
I don't know if this is a chance to create another empire, as someone
else put it, if this task force is pushed into action and saves one
person from injury, then frankly I don't care if it appears to be
another boondoggle.
Karen
|
2035.31 | Look at it Another Way | CGHUB::DOLL | | Thu Aug 06 1992 08:39 | 30 |
| Re: .24
No, I don't think a team such as this will help to reduce the frequency
of stress-related, or any other, interpersonal problems. They will
continue to happen as always. The point is that the team should be
able to help deal with the problems, if and when they do occur.
I agree with you that some situations do develop very quickly. That is
not to say that each and every one of these is going to result in a
lethal confrontation or actual physical harm as its final consequence.
A plan and trained participants can be effective in defusing many such
incidents.
I don't understand your contention that the formation of an emergency
response team is counter-productive. If you have not had the
opportunity to work as a manager of people, I would encourage you to
seek out and try one of these positions. It will give you a different
perspective on this, and other, facets of the Digital workplace.
Although I am not currently a manager of people, I have been in the
past in a number of assignments both within and outside of Digital. I
can assure you that the issue and its possible resolutions are highly
complex. When, as a supervisor or manager, your concern is for the
well-being of *all* of your reports, including someone who is, or is
about to become, dysfunctional, you will see things in a different
light.
I don't mean to preach on this. I do have some direct experience that
I hope is worth sharing.
Bill
|
2035.32 | What the Air Force does | DYPSS1::COGHILL | Steve Coghill, Luke 14:28 | Thu Aug 06 1992 10:22 | 141 |
| The following is a VAXmail I sent to Mr. Fitzpatrick. I work a USAF
installation. Threats are taken seriously here. We are reminded of
them at least once/year in briefings. Known, published procedures
are a good thing to have.
TO: TOV Management Team
SUBJ: Something you might want to incorporate
I work at Wright-Patterson AFB in Dayton, Ohio. We are brief annually on
what to do when we receive a bomb, or other type of threat. Each phone at
the base has an 8"x5" card next to it. This is the AFLC FORM 1591.
It has two benefits:
1) concise instructions are readily available at each phone, and
2) guides the threat recipient on what questions to ask the caller.
I thought you might want to see how other organizations prepare for these
serious situations.
Also, before Digital I worked for the computer dept. at Northern Kentucky
University. Our department had one additional item: grab all the backups
you can before leaving the building.
Words below in ALL CAPS are printed in red ink on the card.
Hope this helps. Call me at (513) 258-3368 (Digital phone) if you have any
questions.
Steve 8^)
AFLC FORM 1591, MAR 87 (FRONT SIDE)
BOMB THREAT ACTION
--------------------------------------------------------------------------------
If you RECEIVE a bomb threat, complete all items on this card.
If you are NOTIFIED of a bomb threat by an OFFICIAL SOURCE accomplish items
4-11.
1. Fill in Bomb Threat Record on reverse of this card, and give to Security
Police upon their arrival.
2. After caller hangs up, you may also; calls are not traceable afterward.
3. Immediately notify: Security Police, ext 71100
Command Post, ext 76314
Building manager, ext 55337
4. Notify your supervisor.
5. Properly secure all classified material.
6. Visually check your work area for strange, out-of-place or suspicious
objects, packages.
7. If nothing found, mark and post "THIS ROOM/AREA SEARCHED" card outside
entrance to your area.
8. If anything suspicious found - DO NOT TOUCH - call Security Police,
ext 76841, and your Bldg Mgr. Mark, post "THIS ROOM/AREA SEARCHED" card
outside entrance to area.
9. Open outside windows, unplug electrical appliances.
10.Quickly collect essential personal belongings.
11.IF DIRECTED, evacuate building to point directed and take cover.
Otherwise, resume duties.
DON'T...TOUCH STRANGE OBJECTS, PANIC OR RUN
AFLC FORM 1591, MAR 87 (BACK SIDE)
BOMB THREAT RECORD
================================================================================
Fill out and give to responding security police
--------------------------------------------------------------------------------
Exact wording of the threat:
================================================================================
Questions to ask caller (Try to keep him/her talking)
--------------------------------------------------------------------------------
Where is the bomb located
Area_____ Bldg_____ Room_____ Other_____
When is it set to detonate:
What does it look like:
What kind of bomb is it:
What will cause it to explode:
Did you place the bomb yourself:
Why was it placed:
Who are you:
================================================================================
Additional information to note
--------------------------------------------------------------------------------
Caller's voice
Male____ Female_____ Calm_____ Angry_____
Accented(type)_____ Age_____
Race(if evident)_____ other_____
--------------------------------------------------------------------------------
Threat language
Articulated_____ Incoherent_____ Foul_____ Taped message_____
Other_____
--------------------------------------------------------------------------------
Background noises
Voices_____ NR_____ Other_____
Street noises_____ Music(type)_____
Office sounds(type)_____ Long Distance_____
Industrial noises(type)_____
Aircraft(type,if known)_____
Trains_____ Ships_____
--------------------------------------------------------------------------------
Call was received at
_____HRS ________, 19____, on phone ext_______
At(Post #)______________by_____________________
Call lasted _________minutes
|
2035.33 | What _is_ security allowed to do? | MAY21::PSMITH | Peter H. Smith,MLO5-5/E71,223-4663,ESB | Thu Aug 06 1992 11:08 | 8 |
| Regarding a few back -- Is security allowed to arm themselves with things
like Tasers or not?
I had a card reader freak out at me at MET two years ago. It opened the
door and then rang the alarm as I walked into the building at 7pm. The
guard came around the corner pointing _something_ at me. Maybe it was just
an old-fashioned camera with a big flashbulb, but I tend to doubt it. It
disappeared when he saw my badge...
|
2035.34 | | TOMK::KRUPINSKI | Repeal the 16th Amendment! | Thu Aug 06 1992 13:39 | 5 |
| If security is smart, they will neither confirm nor deny what,
if any, weapons they carry. The less information the "bad guys"
have, the better.
Tom_K
|
2035.35 | | WLDBIL::KILGORE | ...57 channels, and nothin' on... | Thu Aug 06 1992 15:45 | 4 |
|
After an incident at LKG a few years back, I believe DEC Security has
chosen the Uzi Model H2O as the weapon of choice.
|
2035.36 | | FIGS::BANKS | This was | Thu Aug 06 1992 16:24 | 4 |
| Am I being insufferable today, or what?
The Uzi squirt gun incident was at LJO2 (PCSG). I joined the responsible group
a couple months after the incident. They were still quite proud of themselves.
|
2035.37 | It happened at BigBlue | GRANMA::PDORNAN | | Thu Aug 06 1992 17:24 | 10 |
| Maybe joking about this kind of stuff relieves the stress some. Please
don't forget that an unstable, recently canned worker drove through an
IBM office, jumped out and started killing just a few years ago. Then,
he killed himself. This could happen any time and place. I'm glad I'm
on the 7th floor of our building, which has two escape routes
(stairwells).
regards,
Patrick
|
2035.38 | You heard about that too? | CHELSY::GILLEY | All of my applications are VUP Suckers! | Thu Aug 06 1992 17:38 | 7 |
| My Dad worked at IBM and was at the site when that happened. If you have
ever seen the Research Triangle Park facility, well, let's say that it's
big.
My Dad said the worse thing about this incident was that security received
a call that some nut was shooting people in so-and-so building, but they
couldn't find him. Shortly after that, quite a few cameras were installed.
|
2035.39 | | BEING::EDP | Always mount a scratch monkey. | Fri Aug 07 1992 09:12 | 20 |
| I think the Threat of Violence committee is a very, very excellent
idea. It will stop all those crazies who go nuts when they get fired
and get a gun and drive into the building and kill people. The
committee will work real good. The crazy person's car can be seen on
the cameras in the parking lots. The security guard will see the crazy
person's car and know that a crazy person is coming into the building
to kill people. This will cause the security guard to write a report
and send it the to Threat of Violence committee. This is good because
it will make the committee meet and decide to deal with the shooting.
The committee will call each other, and they will get together and
discuss how much of a threat a car driving into a building is. And
they will decide that is a bad, bad threat, and they will do something.
They will do this especially because after driving into the building,
the crazy person will kill and shoot people, and that is not good. So
the committee will vote, and they will vote that the crazy person
should not drive into the building and they should not have a gun and
they should not use the gun to shoot people. And then everybody will
be happy.
I am so glad I have Digital management to protect me.
|
2035.40 | try to improve the process befor killing the idea | STAR::ABBASI | i^(-i) = SQRT(exp(PI)) | Fri Aug 07 1992 09:50 | 20 |
| ref .39
The process as you described can be greatly speeded up by few
changes, for example, why have the Violence committee wait for the report
to arrive from the security people to start action ?
they could have extra camera installed in their cubes whereby they
themselves can view the crazy person's car approaching the building.
This way we saved some valuable moments in the process.
I think if we all put our brains together, we can always find more
efficient ways of doing thing .
this is just one example.
Hope this helps.
/Nasser
I spelled checked.
|
2035.41 | Where's that nose knife? | NASZKO::ROBERT | | Fri Aug 07 1992 10:39 | 35 |
| Let's see ... management extends LTD benefits to all employees,
at a 50% level with no employee-contribution and we are incensed
at our management because an older component of the plan has
had its rates increased after a prudent six-year contract with
DEC has held them to 1986 levels.
Management decides that a bit of advance planning with respect
to potentially devastating events like bomb threats, irrational
employees with dangerous weapons and materials, or just your
run of the mill grudge-gotten-out-of-hand is a good idea, and
we are incensed because they used the "C" word (committee), dared
to actually name the names of those responsible to do the planning,
advised employees of whom to call during an emergency, and, worst
of all, actually communicated all of this to us.
Can't you see, absolutely everything management does is totally
wrong. There's isn't a single intelligent or caring manager anywhere
in the company. Our promotion process is *so effective* that
every such individual is carefully screened out. All the managers
are fools, and all the individual contributors are sages; just
shoot all the managers --- and perfection will emerge.
Thank goodness we don't operate in the ordinary, real world, where
all people do some things right and some wrong, where the difference
between good management and bad management is often just getting
60% of the decisions right versus 40%, and where people are people
and all employees are culpable and creditable.
Let's be sure we turn our anger into the bitterest form we can,
deny and obstruct all progress, criticize always but contribute
never, and be especially certain that we are not ourselves actually
responsible for *anything* that is wrong. Yes, that feels better;
it's quite definately the other guy's fault.
- greg
|
2035.42 | | CUPTAY::BAILEY | Season of the Winch | Fri Aug 07 1992 10:40 | 28 |
| RE .39
Ah Eric ... thanks for the chuckle ... a little humor goes a long way
in these trying times ... ;^) ... do try not to take all this too
seriously.
RE .40
Nassar ... I'm tempted to say check your spell checker, but I think
your message is more valuable to us all than your spelling. Your
positive approach is refreshing, but seriously I don't think there's
much that such a committee could do to prevent a determined person from
committing acts of violence against the company, except maybe study the
problem after the fact.
RE ... ToVMT
I don't see that there's anything controversial about it ... at least
the company's acknowledging that there may be a problem, and offering a
solution (which, admittedly may be nothing more than a CYA move). It's
better than pretending that violent retaliation from a disgruntled
(former) employee can't happen here, wouldn't you agree?
As to the Noter who suggested he'd prefer carrying his own weapon ...
NOT! Who's to say you wouldn't become the disgruntled employee?
... Bob
|
2035.43 | | NASZKO::ROBERT | | Fri Aug 07 1992 10:41 | 6 |
| Dripping cynicism aside, some planning for this kind of thing
is obviously a good idea, and I see no obviously flawed aspect
of the information communicated, except perhaps the continuing
(inevitable?) drift toward stuffy formalism.
- g
|
2035.44 | Greg: You missed the point... | GUCCI::RWARRENFELTZ | | Fri Aug 07 1992 10:49 | 10 |
| RE: .41 & 43
Greg:
In .41 you miss the whole point. In .43 you make up for it.
At least you prove you are right 50% of the time. Wouldn't it be nice
if we could say that for everyone else (including myself!) & Digital
Management!
|
2035.45 | Spell Checkers :-) | COMET::BARRIANO | choke me in the shallow water... | Fri Aug 07 1992 10:49 | 25 |
| > <<< Note 2035.40 by STAR::ABBASI "i^(-i) = SQRT(exp(PI))" >>>
> /Nasser
> I spelled checked.
For your amusement, copied from a Denver PC users bulletin, without permission
Owed Two Checkers
By Cindy Speer
I have a spelling checker
It came with my PC
It plainly marks four my revue
Mistakes I can not sea.
Iran this poem threw it
I'm sure your pleased too no
Its letter perfect inn its weigh,
My checker tolled mi sew?
Regards
Barry
|
2035.46 | | TOPDOC::AHERN | Dennis the Menace | Fri Aug 07 1992 11:17 | 8 |
| RE: .41
>Let's see ... management extends LTD benefits to all employees, at a
>50% level with no employee-contribution and we are incensed
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Have I misunderstood something about the new plan?
|
2035.47 | | FIGS::BANKS | This was | Fri Aug 07 1992 11:54 | 5 |
| When I rollerblade around the ZKO parking lot, I notice that the security
cameras spend quite a bit of time following my movements. I feel honored to
be so protected. ;-)
'Course at MKO, they protect me even better by throwing me off the facility.
|
2035.48 | I'd check the orange book befor I do something like that | STAR::ABBASI | i^(-i) = SQRT(exp(PI)) | Fri Aug 07 1992 11:59 | 5 |
| >When I rollerblade around the ZKO parking lot
Is one allowed to rollerblade in the vicinity of a DEC facility?
this sounds like a violations of some rule, Iam sure.
/Nasser
I spelled checked
|
2035.49 | Not following CI methodology | MACNAS::MGRAHAM | Bis dat qui cito dat | Fri Aug 07 1992 12:15 | 25 |
| Ah, Nasser.
You are obviously not tuned in to "CONTINUOUS IMPROVEMENT".
Summarised, this goes as follows:
"When designing any process, ensure that you build in enough
inefficiency at the start so that you can make quarterly changes
along the way and thereby meet your targets for CONTINUOUS
IMPROVEMENT."
Then - everyone thinks what a great job you're doing.
So the cameras in the members' cubes is the first CONTINUOUS
IMPROVEMENT step and reduces the "TIME TO CALL FIRST MEETING" metric by
25%. You even get budget $$ to work on it!
If you do it right you can plan all the CONTINUOUS IMPROVEMENT activity
along with the original process design and save yourself a lot of extra
effort later. The budget $$ will still flow because you DON'T TELL
ANYBODY!
S'easy!
Mike
|
2035.50 | duh, gee, boss- I really didn't mean to shoot you 8^) | STOKES::BURT | | Fri Aug 07 1992 12:17 | 6 |
| rest assured I am not in any category that pyschoanalysts have pegged
for the typical person that would go crazy. If I did shoot someone at
work, it would be for the right reasons: self preservation and
protection of my co-workers.
Reg.
|
2035.51 | Trust me - I have a gun? | 16BITS::DELBALSO | I (spade) my (dog face) | Fri Aug 07 1992 12:55 | 6 |
| re: .-1
Could very well be, but, rest assured, in such circumstances no one is likely
to take _ANYONE_ else at their word.
-Jack
|
2035.53 | not you! | STOKES::BURT | | Fri Aug 07 1992 13:55 | 4 |
| .52
Well, John-boy, I might have to eat my words: you might be on my hit
list for grins and giggles. 8^)
|
2035.54 | Distrust on both sides hurting DEC! | MLCSSE::KEARNS | | Fri Aug 07 1992 15:04 | 66 |
|
I think this is a good topic although I fail to understand how the
TOV committee is relevant to management's attitudes towards employees; at
any rate I don't think it is a good example.
I am not concerned so much with management's views of employees or
vice versa but the lack of trust on both sides, which becomes evident
in topics like this. It is this lack of trust that's contributing to
the problems in this company right now.
Let's face it; we need a major attitude adjustment on both sides so
that we can begin working together to turn this company around.
Unfortunately our egos are too fragile to accept that we need each
other at this critical point in our company's history.
Nothing, not even ALPHA, will stop us from going the way of PRIME
if we can't trust and communicate with each other anymore!
I firmly believe that we have good managers but they are caught up
in so much crap today that they have little time to spend with the
employees. We have a terrible cycle going on here which is destroying
us. The scenario seems to go like this:
+-------------------------------------+
| |
| |
V |
Edict to reduce headcount |
| |
| |
V |
Reorganize unit |
| |
| |
V |
Redefine unit's work |
| |
| |
V |
Pare down unit's work to baselevel competencies |
| |
| |
V |
Transition "old" work to different units |
| |
| |
V |
Unit/organization entrenches itself |
| |
| |
V |
Results in more isolation and less meaningful |
communication within the company! |
| |
| |
+-------------------------------------+
In addition these transitions to other organizations are virtual, not
physical, in many cases, as other organizations go through the same cycle.
One day an org may agree to pick up the work, the next they have to cut 30%
from their budget, the req's are closed, the transition DOES NOT COMPLETE,
letting many functions fall through the cracks!
Unfortunately most of this activity seems to have little to do with
running the second largest computer company on the planet!
These types of perpetual projects are worse than our engineering
ones (IMHO).
- Jim K
|
2035.55 | | BEING::EDP | Always mount a scratch monkey. | Fri Aug 07 1992 18:25 | 28 |
| Re .54:
> I think this is a good topic although I fail to understand how the
> TOV committee is relevant to management's attitudes towards employees; at
> any rate I don't think it is a good example.
The TOV memo is relevant because it is an overreaction. Dealing with
the possibility an employee might do something violent could have been
handled much more simply: One memo to all employees that says "People
might be edgy in these times. If you learn of a possibly threat,
please inform security." and one memo to security that says "Take
threats seriously and be prepared to deal with them.". The likelihood
that there will be a serious incident is small, making this less of a
threat to our health than driving cars, and so it does not call for a
special effort to deal with. But Digital has overreacted, forming a
committee, exaggerating warnings, and issuing a memo that in itself
instills distrust of others.
What is the cause of the overreaction? Either it is just gross
bureacratic inefficiency or management views employees with serious
distrust. A better way of protecting against incidents would be to
treat employees with true compassion, thus defusing emotions before
they explode. Has Digital made a plan to do that? I don't see it. I
do see a policy for treating employees politely being broken. These
things tell me how management feels about employees.
-- edp
|
2035.56 | interpretaiton (sp) | LEASH::KLEMANS | | Fri Aug 07 1992 20:23 | 10 |
|
re .55
I interprit the memo differently. The way I read it is they put out
this memo in a fashion to inform employees, who may be worried of some-
thing like this happening, that they are aware of these things and are
taking some kind of action to protect employees.
I agree it sounds a little lame. =)
|
2035.57 | Don't concern yourself with open communication | MLCSSE::KEARNS | | Mon Aug 10 1992 13:10 | 21 |
|
re: .55
You list two explanations of why the ToV committee was formed;
personally I don't believe that it has much to do with management's
mindset. First of all it could only reflect a small portion of
management's viewpoint. Second, it was done above board and
communicated to employees and managers in an open manner.
Not to be sarcastic here, but it is entirely possible that you
could benefit from this "protection" as much as a manager. Don't you
think it possible that there might be a few managers out there who may
want to act out their violent fantasies on you? Personally, I could see
how this could happen.
Was it overdone a bit? Probably. I am more concerned about the more
insidious things that could occur in these times, things that aren't
communicated to employees.
Regards,
Jim K
|
2035.58 | we are ALL employees | ALIEN::MCCULLEY | DEC Pro | Mon Aug 10 1992 13:36 | 12 |
| .57> {re .55}> Don't you
.57> think it possible that there might be a few managers out there who may
.57> want to act out their violent fantasies on you? Personally, I could see
.57> how this could happen.
Why must this be cast in terms of management vs. individual
contributor? With the amount of tension and stress felt by everyone,
it seems to me that such distinctions are not particularly important.
It's just as likely that personality conflicts between individuals will
be the significant factor, regardless of the job roles involved. So
even co-workers might want to take out their aggressive urges on anyone
who gets too offensive...
|
2035.59 | | MLCSSE::KEARNS | | Mon Aug 10 1992 14:00 | 16 |
|
re: .57
Since it was being cast that managers were looking for protection
from employees, I was just trying to show the flip side. Of course it
does come down to a few stressed out indivuals in the end. I would
welcome any measure taken at this point to reduce stress and alleviate
tension.
One thing that might help the individual contributors is to provide
them more control over their own destiny. The managers have more tools
at their disposal than do the employees at the bottom of the ladder
IMHO; this results in more stress especially during these times.
Regards,
Jim K
|
2035.60 | Aren't we all employees???? | CAPNET::CROWTHER | Maxine 276-8226 | Mon Aug 10 1992 17:25 | 3 |
| re .59 Gee I thought managers were employees
Wrong again! :*)
|
2035.61 | | MLCSSE::KEARNS | | Mon Aug 10 1992 19:31 | 33 |
|
re: .60
I don't appreciate the implication that I don't view management as
employees. Please remember the topic at hand: "Management's Mindset
towards Employees". I don't like the divisiveness anymore than you do,
possibly for different reasons. But as much as I don't like it, I have
to remember that there is the concept of rank-and-file and management.
This isn't a union shop but there are analogies.
You are perfectly correct that all managers are employees. However
not all employees are managers. The issue seems to be that some view
the ToV as managers distrusting and feeling threatened by non-managerial
employees (although I don't see it this way). But at the same token I do
feel there is distrust on both sides for other reasons (refer to .54).
Many non-managerial employees feel threatened by the whole process of
what is going on today within Digital but you don't see us organizing
committees, unions, etc. to address these perceived threats to careers,
families, etc. IMHO the layoff process is comparable to a threat of
violence to many of us at a personal level as is the threat to one's life;
they are both related therefore the ToV must exist I suppose.
It is ironic that over the years as the term empowerment was introduced
to us, many of us feel less empowered than ever.
Maybe we need some preventative committees along with ToV so that
ALL employees will feel less threatened and helpless with the current
process. As edp mentioned, compassion and understanding are the key.
Committees based on these attributes, in addition to the ToV based on
fear (REAL and imagined), may go further to alleviate the situation.
And if we could substitute committees with good lines of communications,
all the better, but it seems we are committee-bound in this company.
Regards,
Jim K
|
2035.62 | You bring guns to work??? | CGOOA::DTHOMPSON | Don, of Don's ACT | Tue Aug 11 1992 12:07 | 6 |
| Re: .50
I would hope that you do not have at hand the means to shoot anyone at
work, regardless of motive. (Unless you mean with rubber bands, paper
clips and staples.)
|
2035.63 | | FIVER::BURT | | Wed Aug 12 1992 08:32 | 63 |
| .62 what if I did? I'll keep you wondering on that for a little while
longer.
Committees should only act at the request of the general public. In
this case the committee should have been created after numerous
requests from DEC employees (all rank and file) spurred this interest.
Otherwise, it comes across to me as more beareaucracy (intended sp)
to save someone's personal hide by adding more job responsibilities.
Why we let a few control our fear is beyond me. Everyone's looking out
for my welfare- YET, I continue to hear how much empowerment I have,
how I have to be responsible for my actions, have I have to make my own
decisions to what's right or wrong- how *I* have to MANAGE my own life.
These things (and more) are a way of life I was brought up on and I
hope everyone else was afforded the same disciplines. Gov't gone bad
spreads to all levels of "business" and now most believe we all need
someone looking out for us to take away that part of our
responsibilities.
So now we have a committee (at least at one site) that will look out
for those employees (and guests) there and the attitude will be: "We
have someone to do that for us, don't worry about that. That group/
committee will inform us of any changes" and when changes/decisions
are made, everyone outside the g/c will spout off, " How idiotic, how
stupid!" And again we will be told we have the power to make the
changes, but who will let us? Meanwhile, act as sheep and wait for the
slaughter or the saving- you are empowered to do make that decision.
The comment a few back was the best suggestion on how to handle the
situation: a stress alert message to all employees and a suspected
threat directed to security and a message to security to inform them on
how to handle the situation. However, as we all know, in a computer
company where everyone has an account, we all know that someone would
forward that message out and from there a worse panic could be
concieved. So, in light of all this, the way they informed the
employees of the committee was the best way to do it, BUT, that
committee should have been formed for that site after all employees
were addressed and all opinions were collected, digested and issue (or
non issue) was resolved.
It's great that we have something like this in place, but I would have
thought DEC would have had a plan for handling threats long ago- after
all, we aren't supposed to have cameras on site as they pose a threat
to DEC.
I think we all agree it's a good idea to have a plan like this, but it
should have originated at the corporate level and trickled down to each
site which each site management creating the crew. But at corporate
level we only think of $s 'n �s; no policy making, no direction on how
the company is to act as a whole (except: sell, sell, sell), all
decisions left up to site/individual management, no group collectivity
except for the group one presently works and who cares if it operates
independantly and on it's own as long as it makes money. Cool, if each
group was a separate company, but they are not- they are, we are, all
Digital Equipment Corporation a company that needs more communication
and question and answer sessions to find out where it should be going
(not only from the customers) and where it's coming from (employees).
Well, I've flamed on long enough.
Reg.
|
2035.64 | Enough is enough! | TLE::KLEIN | | Wed Aug 12 1992 09:18 | 46 |
| I typically don't enter replies into this conference because of the 99% chance
of misinterpretation of information thus entered, but I've been following
this topic for some time and can restrain myself no longer. I ask you to
take this reply seriously and to not trivialize it. This will be my one
and only entry in this topic, no matter how outrageous the responses to this
reply are.
A typical pattern in the DIGITAL notes conference (and, in fact, in most
conferences I have seen) is:
1) Someone starts a topic
2) Several replies are entered that provide hypotheses (many of which
are interesting but baseless) building upon the original topic
3) Replies are entered flaming about those hypotheses, which by that
point in time have turned miraculously into fact
This is precisely what has happened in this case, perhaps fomented by
a topic title for which a possible example was given (the first hypothesis).
Suddenly we have a beaurocracy newly created at ZKO that is protecting
Management against a foaming mob of employees, and isn't it terrible that
Management is so set on protecting themselves instead of Doing The Right
Thing in the first place. Plus we're now very worried that co-employees
are carrying concealed weapons.
Here are the facts, as I understand them:
1) There is a corporate policy around Threats of Violence. That policy is
obviously meant for cases in which the violence does not immediately follow
the threat, but there is fear that it might happen at some point in the
future.
2) Each site is supposed to tailor that policy to provide things like real
phone numbers and a process that works for that site. ZKO had a committee
do that tailoring, to comply with corporate policy. There is no reason
to believe that this exercise was done at the behest of a ZKO manager trembling
with fear under his/her desk. It was probably done as a normal part of
our Personnel process and in line with the downsizing activities occurring
all over the corporation. I am absolutely positive that this was in addition
to the 120% time investment in Digital that those committee members were
already contributing to Digital!
3) A mail message that perhaps should have had more context was sent out. The
wisdom of dispersing the message in this way is questionable.
Far too much time and effort has gone into discussing the ZKO TOV policy
in this conference. I suggest that you give it a rest.
Leslie Klein
|
2035.65 | | SHALOT::ANDERSON | I Spell Checked | Wed Aug 12 1992 10:59 | 7 |
| Tom Fitzpatrick:
I'd keep my eye on the last two noters -- if anybody's going
to come into work with an assault rifle, I think it's gotta
be them.
-- Cliff
|
2035.66 | Watch out | FUNYET::ANDERSON | Bye George | Wed Aug 12 1992 13:45 | 4 |
| It was surely made in jest, but I think we should all be careful about making
suggestions like Cliff in .65.
Paul, co-moderator Digital
|
2035.67 | | USWRSL::CHABAN_ED | | Wed Aug 12 1992 15:46 | 6 |
|
"You're a thought criminal!"
-Little Boy to Winston Smith in the film 1984
|
2035.68 | Oh! Oh! So sorry yer Ladyship... | CGOOA::DTHOMPSON | Don, of Don's ACT | Wed Aug 12 1992 16:02 | 17 |
| Re: .63
I worry not - I live in another country and you can't bring weapons to
work here.
Re: .64
If you're so all-knowing and wise, how come you have to work? Or,
alternately, since you know just what is appropriate to a topic of
conversation, and exactly when, as you titled it, 'enough is enough',
how come you haven't been made Queen of the Censors? (I know, I know,
thou shalt not deign to respond.)
Don
(a mere mortal)
|
2035.69 | | MIMS::PARISE_M | Southern, but no comfort | Wed Aug 12 1992 23:55 | 6 |
|
If anyone ever needed a perfect example of the inmates running the
asylum, I suggest it is embodied in our duplicitous management's
touting the concept of the empowered employee in the midst of this
protracted 2-year campaign of forced terminations. Patently unnerving.
|
2035.70 | | SSDEVO::EGGERS | Anybody can fly with an engine. | Thu Aug 13 1992 02:53 | 3 |
| I don't think the concept is intentional, and it is therefore not
duplicitous. How can you be in two places at once when you aren't
anyplace at all?
|
2035.71 | intentional strategy | SGOUTL::RUSSELL_D | | Thu Aug 13 1992 10:46 | 4 |
| I don't think it's duplicitous either. I think the strategy is that,
"Nothing empowers an employee as much as giving them the ax." IMHO
Dave
|
2035.72 | | PLAYER::BROWNL | Make mine a Broadside | Thu Aug 27 1992 10:04 | 3 |
| I'm sure I'm not the only non-US noter reading this topic open-mouthed.
Laurie.
|
2035.73 | | CALLME::MR_TOPAZ | | Thu Aug 27 1992 10:39 | 5 |
| re .72:
Many people on this side of the Atlantic are yawning, too.
--Mr Topaz
|
2035.74 | | ASICS::LESLIE | DEChead (tm) | Thu Aug 27 1992 10:50 | 1 |
| You're not alone outside the US by viewing this topic closemouthed.
|
2035.75 | | VOGON::KAPPLER | Dover, Rising more slowly, Good | Thu Aug 27 1992 13:32 | 4 |
| I, following the habits of a lifetime, am following this topic
big-mouthed.
JK O-:)
|
2035.76 | | HOO78C::ANDERSON | We need some new clich�s | Mon Aug 31 1992 06:27 | 3 |
| I've been hitting the Kp comma on it.
Jamie.
|