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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

629.0. "Do I need permission?" by KBOMFG::POST (Veni Vedi Vinci) Sun Oct 09 1988 17:16

Is it OK to post other people's mails, note entries or anything else
in a public notes conference without the consent of the original author?

I posted a note in TAMARA::WAR_STORY which caused alot of heavy discussion.
Upon my request to delete my entry, I was notified that I DID have the
authority to have my original note deleted, but that it had been cross 
posted in this conference. As I had not posted MY note in DIGITAL, I was
also NOT authorized to have it deleted.

In the end, I consented to having the note published in both conferences.
The debate which arouse in this conference was extensive (to say the least)
and lots of good inputs were given. From that point of view, I am happy and
content.

In another note, I noticed someone had posted a MAIL from one of our lawyers.
The person who entered the MAIL into this conference, did however mention
that he did so without the consent of the author.

It seems the practice of posting other people's mails or notes is common place.
Is it OK to do so without asking the author for approval prior to posting?

Probably another hefty debate.

Regards

Victor
T.RTitleUserPersonal
Name
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629.1let's discuss itEAGLE1::EGGERSTom,293-5358,VAX&MIPS ArchitectureSun Oct 09 1988 21:4822
    I am the person who cross posted the note from WAR_STORY to this
    conference. The note I cross posted is the beginning of the "Privacy:
    what files can I read?" topic. I do not mind the specific details being
    discussed here. 
    
    When I did the cross posting, I was operating under the assumption that
    moving a note from one public notes conference to another was harmless.
    In particular, the WAR_STORY conference seems "more public" than most
    in that it isn't obviously for a group with narrowly expressed
    interests. 

    I would not post somebody's mail in any conference without first asking
    or otherwise being *very* certain that the author would not object.
    Similarly, I would not copy a note from a restricted conference to any
    place else without getting permission.
    
    Since I did the copying, there have been a few comments in various
    places that some people don't like it done. What that means is I'll
    have to exercise even more care in the future, particularly with notes
    by people I don't know. Doing it "by reference" does seem safer: the
    person can delete the source note, while he can't delete the copy. Are
    there problems with cross references? 
629.2Etiquette conferenceATLAST::LAMPSONThe ugly baby goes internationalSun Oct 09 1988 23:175
        This topic really belongs in HUMAN::ETIQUETTE (KP7).  I believe
        there are already some discussions of this very topic already
        there.
        
       _Mike
629.3Not strictly an "etiquette" questionDR::BLINNRound up the usual gang of suspectsMon Oct 10 1988 10:2737
        Ah, but it's not just an ETIQUETTE question, and it does relate
        to the "Digital way of working".  
        
        In my opinion, anything anyone writes in a conference that doesn't
        have any access restrictions (beyond the obvious one of having
        access to NOTES and the EASYnet) is fair game for redistribution.
        If you don't want it read by people you can't anticipate, then
        don't post it in a conference.  HOWEVER, if the author chooses to
        delete the original posting, and knows that it has been cross-
        posted elsewhere, and asks the person who cross-posted it to
        either delete it or remove all indentification of the original
        author, then common courtesy (we're talking etiquette, now, not
        formal or contractual obligation) suggests that the person who
        cross-posted the material should comply with the original author's
        wishes.  Similarly, if the cross-poster comes to realize that the
        author has deleted the original posting, it would be courteous to
        ask the author whether he or she wants the cross-posting deleted
        as well. 
        
        Regarding MAIL, if something has been widely redistributed within
        Digital, and the original author hasn't complained in a follow-up
        message, then it's fair game for cross-posting in NOTES.  HOWEVER,
        if the original author complains about the NOTES postings, then
        once again common courtesy requires that the person who did the
        cross-posting should either delete the material or make its source
        unidentifiable (depending on what the original author requests). 
        
        On the other hand, for MAIL that has not been widely distributed
        and for which it's unclear if the original author intended wide
        distribution, common courtesy (and good business sense) requires
        that the authors permission be sought before putting it on what
        amounts to a "bulletin board".  
        
        These are my opinions, and the guidelines I personally apply to my
        use of NOTES and MAIL.  
        
        Tom
629.4ALIEN::MELVINTen Zero, Eleven Zero Zero by Zero 2Mon Oct 10 1988 13:5512
It seems that the original posting is posted with a specific context in mind,
i.e. the conference where it is posted.  It is also in the context of other
notes in that conference.  Cross posting does not always carry over this
context.  It is the author of the posting who should have the say, beforehand,
as to whether the new conference is an appropriate place.  After it, it is
the author's name on it and that dictates some responsibilty for the content,
whether someone else did the cross posting.  If it is good enough to cross
post, it should be no problem in asking the author beforehand.  It can only
help.

-Joe

629.5CHUCKM::MURRAYChuck MurrayMon Oct 10 1988 18:0231
I agree with Joe (.4).  When I write something for a Notes
conference, I'm writing for a particular *audience*, and
that influences the points I bring up, the organization of
the material, the language I choose, etc. -- probably in
mostly subtle ways, but the influence is there. What I create
when I write something is a statement for a specific context
(audience, time, and usually preceding notes and replies on
the same topic).  In fact, I might not want my comments
posted in other conferences, and I think I'm entitled to be
consulted first if someone wants to assume otherwise.

I do not have any problem, though, with someone in another
conference saying: "Hey, Chuck Murray posted Note nn.n in
the XZY conferened on topic ABC. Check it out."  In this case,
someone "checking it out" would have to enter the context of
the particular conference, and would see my words exactly as
I wrote them and perhaps modified them later (or wouldn't see
my words because I changed my mind and deleted or "hid" the note).
I'm aware that posting a note subjects my expression to the
potential scrutiny of every Tom, Dick, and Harry (and Jane, 
Joan, and Sally) within DIGITAL -- I just want to be sure they're
seeing it where I wrote it and as I ultimately wanted it to be.

To use an analogy... If I post cartoons or sayings outside my
office, I'm opening myself to every passer-by seeing them and
making judgments about me. That's fine. What would not be fine,
though, is for someone - without my permission - to make photocopies
of these cartoons or sayings and send them to random or selected
outsiders with the notation "This is what Chuck Murray has outside
his office."  (P.S. You're all welcome to stop by my office and
see my cartoons!)
629.6No attack on TOMKBOMFG::POSTVeni Vedi VinciMon Oct 10 1988 19:0857
RE: < Note 629.1 by EAGLE1::EGGERS "Tom,293-5358,VAX&MIPS Architecture" >
                             -< let's discuss it >-
    
>>    When I did the cross posting, I was operating under the assumption that
>>    moving a note from one public notes conference to another was harmless.
>>    In particular, the WAR_STORY conference seems "more public" than most
>>    in that it isn't obviously for a group with narrowly expressed
>>    interests. 

Tom:  I by no means intend to accuse you of doing me wrong. We have discussed
      the original note off-line by VAXmail and I believe you understood why
      I wanted to delete it after the heavy reaction in the TAMARA::WAR_STORY
      notesfile.  As matter of fact after you notified me of the cross posting
      I actively followed the debate and very much respect you for your posted
      opinion.

      There was some brief exchanges of mails between myself and other WAR_STORY
      members, which was very much on the border of professionalism.

>>    I would not post somebody's mail in any conference without first asking
>>    or otherwise being *very* certain that the author would not object.

What I would like to discuss here is whether the author of a NOTE should be
contacted before a cross-posting is done and whether the author of the 
original note has the right to have the cross posted note deleted. 

In my particular case, the note in WAR_STORY was meant as a harmless story
of how not to use a VAX. I was quite embarassed at the heavy reaction to such
a simple note (especially the nastygrams that I received). The nastygrams were
quite heavy - One person even threatened me!

When I wanted to answer my own note and explain how harmless everything had 
been, I was surprised that the note had been write protected. 
Then I wanted to have it deleted, butwas told that would not be very 
effective as it had been cross posted in HUMAN::DIGITAL and that as I was not
the author of my own note, I could not have it deleted in HUMAN::DIGITAL.

This was really a FAIT ACCOMPLI (finished act), and what more could I do but
give my belated consent? At least after 150 responses, I finally could tell
all the readers what I was doing.

Someone mentioned that he thought this conference belonged in ETIQUETTE.
I do not know about the rest of the readers, but I find it bothersome to
have to fill my notebook with all sorts of conferences that I never otherwise
would be interested in, just to see the reply to my note. Why not just let
it be up to the moderators to decide if the note belongs in a conference or not.

I've said alot. Tom, I again want to emphasize that although you brought 
me at first in an uncomfortable position, I am GLAD you have cross-posted 
the original note and am glad that it generated such a lively discussion. I also
have HIGH RESPECT FOR YOUR PROFESSIONALISM AND YOUR IDEAS ABOUT COMPUTING. 


Victor



629.7no problemEAGLE1::EGGERSTom,293-5358,VAX&amp;MIPS ArchitectureMon Oct 10 1988 21:1422
    And I didn't feel accused. I posted my .1 note to make it clear to
    everybody that both "sides" were welcoming the discussion. 
    
    The various discussions brought on by this incident have raised my
    awareness. That applies both to the file-privacy issue and to this
    cross-posting issue. I was generally aware of the issues involved, and
    I took them into account. But what I missed was the strength of the
    "don't do it" opinions, even though the strongest ones don't seem to be
    large in numbers. Many of the strongest ones are reasonably thought
    out and expressed, not just flames.
    
    What I'm now trying to sort out is where to draw the (new) line.
    Somehow the "reasonable man" theory should apply. Asking permission
    everytime I want to spread some information seems like it defeats a
    significant purpose of notes. But short of asking the author on each
    and every cross posting, I know of no way to avoid offending somebody.
    Some will conclude that therefore I should ask every time. I'm still
    reluctant to do that because of the effort and delay involved. 
    
    My current plan, it may change tomorrow, is to ask the author when I
    don't know him, and to take my usual care when I do. Cross references
    from an open conference still seem to be legitimate. 
629.8one opinionCVG::THOMPSONGrump grump grumpMon Oct 10 1988 22:0519
    My own opinions are:
    
    Never post mail messages or notes from restricted conferences with
    out clear permission. Mail messages with huge distribution lists
    are judged on a case by case basis.
    
    Notes posted in an open conference are fair game. If someone shouts
    from the roof tops I can't see how they can reasonably ask passers
    by not to tell people what they've heard. Posting in an open conference
    is shouting from the roof tops. One does have an obligation to give
    as much context as reasonable and to properly quote people though.
    
    This discussion *does* belong in ETIQUETTE rather then here. As
    I am taking the next few days off I'm not about to write lock it
    but I would urge people to take it to the 'right' place. Adding a
    conference to a notebook for a few days and then deleting it is
    a very simple matter.
    
    			Alfred
629.9EAGLE1::EGGERSTom,293-5358,VAX&amp;MIPS ArchitectureMon Oct 10 1988 22:522
    Well, I'm not going to copy the notes over there. If somebody
    else wants to ...
629.10Notes etiquette vs. file privacy: why different?STAR::ROBERTTue Oct 11 1988 08:2192
Please don't write lock this.

I think that this discussion is very connected with "what files
can I read?".  They both include elements of privacy, intent,
technology, and use.  And they both involve work-related and
non-work related data.   To the extent that judgement, professionalism,
and (for lack of a better word) ethics is involved it is part
of the Digital Way of Working.

Perhaps folks who read my strong pro-privacy position on browsing
files will find it strange that I generally promote a generous
attitude towards cross postings of notes.  Here's why:

	File protections are tricky things, requiring some
	level of technical understanding, subject to errors
	by owner or system manager, and subordinate to directory
	structure.

	File protections are for computers not people.  When
	they can be competently and easily understood by your
	average 15 year old, I'll consider treating them as
	a reliable/appropriate part of human "custom".

	Conferences are inherently a broadcast medium.  True,
	they can be restricted to a single individual but
	that is rare.  Only the "range" of the broadcast
	is limited (either by membership or policy).

	Conferences can usually be identified as work-related
	or not externally.  Files frequently can't.  Conference
	membership and access, when regulated, is usually done
	so by someone presumed skilled in the art.  Files are
	often managed by people unskilled at OS security features.

	An unrestricted conference is unrestricted.  A directory
	named SYS$PUBLIC is presumed intended to be open to more
	than one person.  A personal directory does not carry
	that intention (regardless of protection).  All of this
	is less ambiguous and less technical for conferences than
	it is for the multiple OS and file system security features
	we use.

I believe the higher level concepts of conferences and public
directories CAN be understood by the average 15 year old, but
not the arcane security features of operating and file systems.
When I say "average" I mean NON-technically sophisticated users.

Consequently:

    Unrestricted conferences:

	I consider things in unrestricted NON-work conferences
	to be generally fair game.  But don't much care for
	cross-posting out of some sense of ettiquite [sp].  I
	oppose making author-identified verbatim information
	available to non-digital employees.  (Sharing the
	general sense of the information is usually fine).

	I treat unrestricted WORK-related conferences almost
	exactly like DEC internal publications.  These are
	article for "attributed, general publication".  However,
	since people forget that (or don't know, or don't agree
	with me) I'll hesitate if I think that the transfer of
	such material might reflect badly on the author or cause
	some other problem.


    Restricted conferences:

	Information in restricted NON-work conferences (aka valuing
	differences) should be treated with sensitivity.

	Information in restricted WORK-related conferences I treat
	by almost the identical rules I treat all work-related
	mail sent to me.  But I take the fact that it was
	posted in a conference to usually imply that it can
	be shared with the entire team that has a need to know
	about that general topic.  Mail might be a personal
	or one-on-one comment and I judge that on tone and
	content.

Rule number one remains, "use your good judgement and if unsure ASK".

In the specific case of the note that was cross posted to this
conference I would recommend (hindsight is great) that it could
have been posted with author's name deleted, and a cross pointer
to the original.  That would have preserved the original author's
ability to become anonymous by deleting the original, without the
silliness of having readers here have to jump to WAR_STORY, read
the (possibly deleted) content, then come back here to discuss it.

- greg
629.11I beg to differ!UCOUNT::BAILEYCorporate SleuthTue Oct 11 1988 18:0325
    I hate to say this, but this is probably REALLY an issue for *legal*,
    because...
    
    The author of published material holds the copyright to that material
    unless the copyright has been specifically transferred.
    
    Electronic publishing (mail, notes, etc.) is, legally, publishing.
    
    Copyright is not a royalties-only issue -- it is ownership of the
    words and where they are used, and how they are used.
    
    Therefore, if you copy MY note or MY mail message without permission,
    direct or implied (and that's the definition needed from legal --
    implied permission) you are in violation of copyright law.  Illegal
    practices are prohibited by DEC culture and Notes regulation, and
    therefore, regardless of everyone's opinions and personal logic,
    inappropriate.  OK, so lawsuit is VERY unlikely unless you get me
    fired for the action...it's still illegal and unethical.
    
    Moral:  Just ask the author to do the posting, or give pointers,
    or forget it!
    
    And that's MY opinion!!!  :^)
    
    Sherry
629.12But is it "fair use"?DR::BLINNNo abusing the abos if anyone is lookingTue Oct 11 1988 18:2211
        Ah, but...  Sherry, I'm sure you're also at least familiar (if not
        intimately so) with such related concepts as the "fair use"
        doctrine.  And of course, there is the question of whether Digital
        owns the rights, or they belong to the individual (since, after
        all, each of us is in the employ of Digital Equipment Corporation,
        and much of what we produce is "work-related").  Of course,
        you're right that an opinion from "Legal" might help clarify
        the matter..
        
        Tom
        
629.13not copyrightedEAGLE1::EGGERSTom,293-5358,VAX&amp;MIPS ArchitectureTue Oct 11 1988 18:2312
    1. There is no claim to intellectual property unless the claim is both
    asserted and defended. Putting a statement in that says, "Copyright,
    1988, by your_name", is a sufficient assertion. Without that assertion,
    there is no copyright. That's my understanding from Digital lawyers. 
    
    2. I believe when you joined Digital, you signed an employee agreement
    that assigns all your work to Digital. We can argue whether or not that
    applies to non-business-related notes posted on equipment owned by
    Digital. 
    
    I do not believe the copyright laws can be correctly used to prevent
    the copying of notes.
629.14I second Greg's replyKBOMFG::POSTVeni Vedi VinciWed Oct 12 1988 16:2722
I also do not believe it is a matter of copyright violation. Tom and Greg
have both made clear distinctions as to what may be cross posted. Both
have clearly stated that notes in RESTRICTED CONFERENCES should not be
cross-posted. As far as I know this is also against corporate policy.

Notes in a public conference should be "free-game". I very much welcomed
Greg's idea of posting it anonomously with a pointer to the original note.

Day before yesterday, I received via Email a note which was posted in a public
notes conference. The note was all about SYSTEM INDUSTRIES and the problems that
a customer had with the SI93c.  While the content of the note was of general
interest, it is totally irrelevant as to WHO wrote the note.

What is the consensus of cross-porting a note from a public conference and 
making it an anonomous note, unless you are acquainted with the author?

Alfred, you do have my permission to cross post this note into ETIQUETTE, but
please don't write protect this note.

Victor


629.15don't use the P word!XANADU::FLEISCHERBob, DTN 381-0895, ZKO3-2/T63, BOSE A/DWed Oct 12 1988 17:014
re Note 629.14 by KBOMFG::POST:

> Notes in a public conference should be "free-game". 
             ^^^^^^
629.16don't lose the sourceEAGLE1::EGGERSTom,293-5358,VAX&amp;MIPS ArchitectureWed Oct 12 1988 17:0810
    I my first reaction to .14 is to wonder how I could possibly get more
    information if the source is omitted. If the text of the note contains
    a source, a magazine reference for example, then people on intermediate
    distribution, such as the poster, might be left out. If the note exists
    nowhere except in the public notes conference, and it was authored by
    the poster, then deleting the name would preclude asking questions.
    
    In an employee interest conference, that might be OK, even if
    inconvenient to somebody. In a business conference, deleting the source
    sounds like a very bad idea. 
629.17I still disagree!UCOUNT::BAILEYCorporate SleuthWed Oct 12 1988 17:2022
    Hi, Tom et al!
    
    "Fair use" applies to certain (small) portions of any total work,
    mainly. Copyright notation is useful, but it is NOT necessary for
    copyright protection -- prior publication is necessary, even if
    that is done in some unorthodox manner.
    
    I stand by my opinion that it's basically wrong to use another's
    words without their permission.  Too much of our society in general
    and DEC society (as opposed to official "DEC Culture") is based
    on the "docterine" of what you can get away with.  "Fair GAME" may
    be an active principle, but it's an ethical and legal nonentity.
    
    I've seen the "hacker mentality" argued in this file and others,
    and I'm constantly amazed at the lack of personal responsibility
    and courtesy so many people have for the privacy and electronic
    possessions of others.  If I want my words and files distributed
    or posted, it "should" be my decision to do so, and nobody else's.
    
    OK, I'll stop now, or go to SOAPBOX!
    
    Sherry
629.18almost offensiveEAGLE1::EGGERSTom,293-5358,VAX&amp;MIPS ArchitectureWed Oct 12 1988 17:5032
    Re .17:
    
>>    Copyright notation is useful, but it is NOT necessary for
>>    copyright protection ...
    
    It is necessary. I checked with an intellectual property DEC lawyer
    about two hours ago on this very point. You absolutely MUST do
    something to stake a claim. No claim, no rights. With the copyright
    statement, you can go to court and get an injunction to stop somebody
    from copying your work. If you intend to sue for damages, then you must
    "perfect" your claim by registering the work with the Library of
    Congress. But if you don't stake a claim, then you can't do anything. 
    
>>    I've seen the "hacker mentality" argued in this file and others,
>>    and I'm constantly amazed at the lack of personal responsibility
>>    and courtesy so many people have for the privacy and electronic
>>    possessions of others.
    
    There may be some way to interpret "hacker mentality" in that comment
    in a positive manner, but I don't know what it is. I think I'm
    offended. Similarly for "lack of personal responsibility". I don't
    think either of those comments would stand up to a close examination
    under Digital's Valuing Differences policies. I'm willing to assume you
    have strong and well-reasoned opinions on the subject, and that you are
    trying to "do the right thing". Please grant me the same assumption. 
     
>>    If I want my words and files distributed or posted, it "should" be my
>>    decision to do so, and nobody else's. 
    
    One thing you can always do is to add a note saying, "Please don't
    distribute or post this." That would make things perfectly clear. I
    doubt there are many people who would violate the request.
629.19ALIEN::MELVINTen Zero, Eleven Zero Zero by Zero 2Wed Oct 12 1988 17:5524
>notes conference. The note was all about SYSTEM INDUSTRIES and the problems that
>a customer had with the SI93c.  While the content of the note was of general
>interest, it is totally irrelevant as to WHO wrote the note.

if that note had to be used in litigation of any sort, you can bet the name on
the note would take on great significance.

>What is the consensus of cross-porting a note from a public conference and 
>making it an anonomous note, unless you are acquainted with the author?

One "No".  There always seems to be the catch phrase "unless you know the 
author".  What difference should that make?  An anonymous note still is 
something taken out of the original context.  Since there are duplicate user
names throughout this network, who posted what and when/where would get very
confusing.  And what if the note to be cross posted has more information in it 
than desired by the cross poster?  Should they be allowed to 'cut and paste' 
as they want to?  

For all the typing that is going on concerning this, what is so difficult about 
getting permission from the author?  No one yet has given a reason as to why
it should not be done.  The number of cases would be small, the need even less, 
and the time to get the permission even less still.

-Joe
629.20Not everyone is as responsive as you or IDR::BLINNWherever you go, there you areWed Oct 12 1988 18:437
        Joe, I wish it were true that everyone at Digital is as responsive
        to requests for information, for permission to redistribute, and
        so forth as you and I.  Some people in this company NEVER read
        their electronic mail, for example.  Other people don't return
        phone calls.  And so on...
        
        Tom
629.21STAR::ROBERTThu Oct 13 1988 14:5460
re: .14

> I also do not believe it is a matter of copyright violation. Tom and Greg
> have both made clear distinctions as to what may be cross posted. Both
> have clearly stated that notes in RESTRICTED CONFERENCES should not be
> cross-posted. As far as I know this is also against corporate policy.

We partially agree but I didn't quite say that.  I said that I treat
information in work-related restricted conferences pretty much the
same way I treat electronic business mail with the addition that posting
in a conference implies "team distribution".

Thus if I believe the audiences in two different restricted conferences
largely intersect, I feel free to cross post.

re: why not just ask, is is hard/frequent?

Yes. Yes.

A significant part of my job is information transfer.  It would be a
real pain if I had to ask everytime I wanted to forward or cross-post
mail or notes.

Examples:

	A field person criticises (or praises) a technical feature
	in a product I'm associated with.   If it contains useful
	information I'll forward it to a development manager,
	probably with the author identified, possibly not.

	Information in a restricted conference on a hardware
	problem is related to a discussion in another conference
	focusing on something similar related to software: zipppppp

	etc.

In short:

	Communications related to personnel, legal, and non-work
	related activites get treated one way, with great respect
	for personal privacy and personal interests/ownership.

	Communications related to work/products/technology etc.,
	get treated carefully in that if they contain sensitive
	information it should be limited to those with a need-to-know,
	but they are basically DEC property and can generally
	be forwarded either with or without attribution.

	Naturally and obviously it is always wrong to claim credit
	for someone else's work.  If a name is removed for _that_
	purpose it is wrong.

	But it is no more necessary to carry a name with words than
	it is to insert a "byline" everytime you copy code from
	one module to another.  "Business words" and "code" are,
	to me, more or less the same thing --- structured work
	from individual contributors which is sometimes identified,
	and sometimes not.

- greg
629.22Trying again!UCOUNT::BAILEYCorporate SleuthThu Oct 13 1988 17:4037
    re: .18
    
    Sorry to agitate you about my "hacker-mentality" remark.  When I
    say hacker (and my significant other is a whiz-kid programmer, so
    I'm careful how I use it!), I'm using the term in the public sense
    of the word, which is to describe the kind of programmer/computer
    "nerd" who breaks into systems for fun, sends viral messages into
    the network, and generally acts in an irresponsible way using technical
    skills/expertise.  I think, frankly, that there are some of those
    in DEC, and they just do not care about anyone's privacy or anyone's
    rights (legal or moral) except their own as they define them.
    
    As for a lack of "personal responsibility", robbing a bank is stealing,
    taking home equipment without authorization is stealing, removing
    a tray from the cafeteria (an independent sub-contractor) and not
    returning it is stealing -- just because you can fairly easily get
    away with the latter doe NOT make it right.  Just because you can
    get away with poking about in my directory under certain conditions
    doe not make THAT right.  Responsible people ASK PERMISSION in grey
    areas.
    
    re: .20
    
    I think you should refrain from posting anything that you cannot
    get permission to post, for whatever reason.  So some people don't
    respond -- give a pointer to the file where the message is already
    available, or very briefly summarize their message or just let it
    go.  I realize that many people wouldn't care what you do with their
    words.  I know a lot, however, who reserve the option of deleting
    Notes postings, and who consider E-Mail as "private" as US Mail.
    Your assumptions shouldn't forget to consider their assumptions
    about the disposition of their words.
    
    There is a difference between the intent of written words and the
    intent of modular code.  
    
    Sherry
629.23STAR::ROBERTFri Oct 14 1988 10:1348
re: .22

It troubles me to hear that you feel that way, though I would certainly
respect your wishes with respect to your own words.

But I've never ever had anyone complain about my forwarding mail or
notes, nor do I wish to impose such restrictions upon others.

When we work, we work as part of a shared enterprise, and the overwhelming
portion of our work belongs to Digital, not ourselves.  As long as we act
in the company/shareholders/customers interests we are usually doing the
right thing.

Since I receive about 100 mail messages per day, and read perhaps 2-300
notes, and forward from 10-20% of those to others it would really be
impractical to operate under a general "explicit forwarding permission
required" default rule; it would impair my effectiveness and lessen
the company's ability to respond quickly and effectively.

The generaly free forwarding of business communications has been the
default at the five or more companies I've worked at.

Personal and private communications, non-work related conferences, and
some other material is one thing, but day-to-day work correspondence
is another.

Suppose someone writes me and asks, "what's the right way to code
this LMF call?" and I reply, "module 17, line 15, movl r0,r1".  I
don't have any problem with them forwarding that to the owner of
module 17, or, for that matter, posting my reply in their development
conference without expliciting asking me (in fact I'd rather they
didn't add to my mail with such a request).

Why would you expect that such a mundane communication would be
treated as privileged?  Why should I expect that my words would
be treated with such reverance when I'm merely doing my job and
providing a consulting service?

I'll wager a guess that 90% of all forwarded business communications
within Digital are done so without explicit permission; it would be
quite an uphill battle to change this default.  Is it possible for
you to qualify your position to allow this to continue by narrowing
the scope of material you feel requires permission to forward?

(Posting in a conference is the same as forwarding to a distribution
list as far as I can tell).

- greg
629.25you may forward my notesEAGLE1::EGGERSTom,293-5358,VAX&amp;MIPS ArchitectureFri Oct 14 1988 12:0724
    My volume of mail and notes isn't anywhere near as high as Greg
    described on .23. Nevertheless, I forward and copy business mail quite
    freely without asking. I do look at it carefully and apply the
    "reasonable man" theory: would a reasonable man at Digital object to
    this message being sent to others? I can't ever recall having someone
    object, even when I post the message for all to see. I do scrupiously
    honor, "Do not forward or post," requests.
    
    I really was quite surprised to find I had given the author of .0 any
    problem at all. ("Problem" is probably not the right word.) It made me
    think quite a bit about my forwarding practises. I will probably be a
    bit more careful from now on, but I don't intend to change those
    practises (at least not until I hear much stronger reasons and a larger
    group of people opposed). And I expect my messages to be treated
    similarly: they will be forwarded and posted unless I include a "Please
    don't" message. Since I know forwarding may happen, I write them
    accordingly. (Actually, I sometimes wish everybody wrote them assuming
    they would be forwarded!)
    
    And to be explicit about it, I hereby give permission for anybody to
    cross post or mail any note of mine in a non-restricted conference to
    anyplace in Digital. 
   
    (signed) Thomas W. Eggers
629.26more information?EAGLE1::EGGERSTom,293-5358,VAX&amp;MIPS ArchitectureFri Oct 14 1988 12:1911
    Re: .24
    
    Marge, what was the upshot? Was the person told it was against Digital
    policy? Don't forward or post any messages? Or just Ken's? Or was it
    part of another investigation, and security was merely trying to
    determine the general information flow?
    
    I think there must be some more relevant information to your .24
    comment. On far more than one occasion, people have gotten overly
    zealous in trying to protect what they (perhaps incorrectly) perceive
    to be Ken's interests. Or did Ken initiate that one himself? 
629.27DELPHI::ROBERTFri Oct 14 1988 12:3431
re: .24

Thanks Marge.

I think unless a KO memo specifically said "To all employees" I wouldn't
assume it was ok to post in an unrestricted conference regardless of
how "worldwide" the distribution appeared.  And since it's not clear to
me whether this conference is work-related or not, I probably wouldn't
post it here period.

But if I had been the person you referred to, my first question to personnel
would be "has Ken expressed his opinion on this incident?" and if they
didn't have a good answer I would have concluded the meeting.  (Do I
recollect correctly that because of several incidents there actually
is a (possibly informal) policy with specific respect to his memos?)

But your point is still well taken; one can get in trouble by excercising
the freedom to forward or post identifiable verbatim messages.  I'll live
with that risk.  If I was hauled into personnel, and if I felt the company
was being unreasonable, I'd ask myself if I want to continue working here.

Or I might conclude that I'd done something dumb and misjudged under
Tom's "reasonable person" guideline.  It wouldn't be my first mistake.
I try and forgive my misjudgements and learn from them and attempt to
extend the same understanding to others.

But so far I can't think of anyplace I'd rather work than at Digital.*

- greg

* well, maybe CERN  ;-)
629.28My last word on this subject!UCOUNT::BAILEYCorporate SleuthFri Oct 14 1988 14:2358
    I was asked to narrow and qualify my stance on "no copying without
    permission", so, if you'll bear with me, I'll try to do that.
    
    First of all, I recognize that the "rule" I'm opining is rigid --
    I break it myself under certain circumstances.  (For example, as
    a special librarian at DEC my contract position is based on charge-
    backs to my clients, and their support of my continuance here. If
    I get a flattering mail message regarding my helpfulness I forward
    it to my supervisor who may well send it on to her manager.  But,
    unless there is something frankly personal or easily misunderstood
    in the message [in which case I wouldn't forward it, by the way]
    I consider that kind of message to contain "implied" approval.)
    
    Most notes would probably contain "implied approval" -- generic
    directions to a place, instructions, recommendations, etc.  I still
    think the absolutely correct and appropriate thing to do is to ask,
    but I recognize the impracticality of that (and, probably, the lack
    of real need for that) in some situations.
    
    However, personal notes, comments about specific people, speculation
    about corporate strategies, and a whole range of other things I
    believe are (unless you have good reason to believe otherwise) to
    be considered private communications.  Maybe the author is just
    working an idea out in writing, but they don't feel committed to
    it.  Maybe you forward the message to somebody who forwards it and
    it gets back to the author's boss who takes exception.  Maybe I
    put a disgruntled description of an event about my boss in a notes
    file I know she never reads, and you copy it to one she does read...and
    she recognizes the thinly veiled event and gets angry.  I've seen
    too many problems started by innocent repetition of ordinary gossip
    to believe that electronic gossip is "safe".  
    
    I can go along with the "reasonable person" approach AS LONG AS
    we are very critical when we make these judgements.  It may seem
    VERY reasonable to one person but there may be facts that make it
    very UNreasonable to the author.
    
    By the way, if you are getting over 100 mail messages a day, I'll
    bet a sizable percentage of them are "junk-mail" forwarded to you
    by people who own distribution lists and who wholesale distribute
    evrything they see that might remotely be of interest to a percentage
    of the list.  Wouldn't it be better if you got fewer messages that
    were all of value?  I think overuse of distribution lists is a big
    pain in the neck!  (I once received three copies of the same message
    directly and six forewards because of that!)
    
    You need to know the ideal situation to approach it in a rational
    and pragmatic way.  I want to contrast my view of ideal with the
    "me-first" thoughtlessness of the other extreme so it's easier to
    argue pros and cons.  In actual practise a compromise is necessary.
    And, basically you are right that all this electronic chatter belongs
    to DEC -- but individuals are the ones who can be penalized if they
    sort of forget that or erroneously assume that their private memo
    won't be broadcast for the world to read!
    
    (How I do run on!!!)
    
    Sherry
629.29It's a two-way streetDR::BLINNGeneral EclecticFri Oct 14 1988 15:0127
        Sherry, you made an important point near the end of your note
        that bears repeating (and I hope you won't be offended by my
        copying it here, verbatim, for the world to see..)

>            [...] individuals are the ones who can be penalized if they
>    sort of forget that or erroneously assume that their private memo
>    won't be broadcast for the world to read!

        The point some of us are making is that anything you post in an
        unrestricted conference isn't a private memo.  Anyone who assumes
        that something they commit to writing won't be read by a wide
        audience is taking a risk.  It has been said more than once that
        if you wouldn't want something included as part of your employee
        record, you probably shouldn't write it in a conference.  (If you
        want to keep a secret, don't tell it to anyone.)  Likewise, if you
        expect a MAIL message that's work-related to not be forwarded, you
        should probably clearly label it that way. 
        
        As for things being widely distributed, in more than one case, the
        first notice I've received about events that impact me or my group
        has been when I've received a forwarded memo through one of these
        lists.  Quite frankly, I'd rather wade through a certain amount of
        "junk mail" and screen out the useless stuff for the sake of
        finding the pearls, than not find out things I need to know to do
        my job because someone, somewhere, didn't realize I needed to know. 

        Tom
629.31COVERT::COVERTJohn R. CovertFri Oct 14 1988 18:3637
Back when the memo of Ken's in question was posted here I was one of the
moderators.  I called Ken's secretary to find out what all the fuss was
about -- the memo had been sent all over the company before being posted
here.  This particular memo had been written by Ken to a *very* small group,
less than a dozen people, and was intended only for that audience.  It contained
some fairly privileged statements which really could not be allowed to reach
the wrong people.  The Corporate Security investigation was to try to find
out who had leaked the memo.

Ken's secretary made it very clear that Ken's memos are intended only for
those to whom they are addressed -- and that this even included the famous
"Tractors and Computers" memo, which was forwarded all over the company
(I even received a hard copy of it) without Ken's permission long before
we had *any* electronic mail systems.

But when Ken is not in the picture, I don't think there's any blanket answer
that can be given on this subject.

My guidelines are:  A memo from a manager to his/her direct reports should
usually not be forwarded.  (This covers the situation with Ken's memo.)  A
memo discussing an individual's performance should not be sent to anyone not
a manager.  (I did not say "only to that employee's manager," however.)
Something that is guaranteed to annoy people should not be forwarded -- but
you're forgiven if you really shouldn't have expected the annoyance to occur.

Just about anything else relating to the business of the company can be
forwarded for business purposes without asking permission.

Non-business communications are similar.  If the message is not obviously
"private/privileged" in nature then forwarding/posting it should be ok.  BTW,
since non-business use of our systems and networks is not supposed to impact
the business of the company, then noone has a right to waste company resources
(management time) complaining when something unexpected happens with a personal
communication.  We fought hard to fix the original policy which disallowed all
non-business communications -- don't screw it up by creating a problem!

/john
629.32STAR::ROBERTSun Oct 16 1988 11:4731
re: .28

Thanks Sherry.  I think our rules as characterized by your examples
are quite similar, though we approached them from opposite starting
points (concern for individual vs. corporate needs/rights), but we
end up at about the same point.

Yes, a lot of the 100 mail messages per day (ok, so I exaggerated
a little, it's more like 50-75 but there are busy times and I know
folks who do a 100) are "junk" mail, but I'm in the same camp as
Tom --- I'd rather spend 1-5 second deciding to delete it than miss
something important.  Ditto for the 2-300 notes ... it only takes
a second or two to decide.

Digression:

	It's fairly common that someone asks "is management
	reading this?" (or senior engieers, or whatever).

	If mail or notes don't contain at least a clear hint
	of their contents on the first screen or two, they
	can be easily missed by this kind of scanning.

We should also consider the target of forwarding as well.  There's
lots of people who don't overeact to a "flame" or poorly worded
message; they care only for the content and implications.  So I
consider not only "FROM" and "SUBJECT" when forwarding, but also
"TO" since I'm at least partially responsible for the downstream
reaction.

- greg
629.33KBOMFG::POSTVeni Vedi VinciFri Oct 21 1988 17:4636
< Note 629.25 by EAGLE1::EGGERS "Tom,293-5358,VAX&MIPS Architecture" >
                         -< you may forward my notes >-

    I really was quite surprised to find I had given the author of .0 any
    problem at all. ("Problem" is probably not the right word.) It made me
    think quite a bit about my forwarding practises. I will probably be a
    bit more careful from now on, but I don't intend to change those
    practises (at least not until I hear much stronger reasons and a larger
    group of people opposed). 

    
   >> Tom, the ball is back in my court. Why was I caught off guard with
    you cross posting my original note which was posted in WAR_story?

    The answer is really quite straight forward - and I probably only have
    myself to blaim.  WAR_STORY was a kind of humerous note book, which I
    woevery now and then. As a matter of fact, I am not a frequent
    NOTER at all, and really only access a few conference on a regular
    basis.  As I originally stated, I was shocked by the responses that my
    note generated. The responses were not at all what I had anticipated when
    I posted what I thought was a humorous note (I had hoped other people
    would share their war stories on similar occassions).

    I was caught off guard, wheinformed that it had been cross-posted in
    HUMAN::DIGITAL especially since I had never before even heard of this
    conference. What type of audience read DIGITAL, What type of MAILS was
    I yet to encounter due to my note (As mentioned previously, I received
    some very strong NASTY-GRAMS based on my note which were quite upsetting).
 
    In other words, there were alot of open questions which time would only 
    answer.

    Now that I have access HUMAN::DIGITAL and read what this conference is
    all about, I am glad that it was cross-posted.


629.34Assume ResponsibilityMTADMS::JOHNSONRob -- Ski COLORADO! It&#039;s AWESOME!Tue Jan 24 1989 13:1962
         I consider myself to be a fairly ethical person and conduct my-
    self and my actions accordingly.  Many 'good' points have been dis-
    cussed here and I'm sure most of us follow similar 'personal rules'
    when deciding to 'forward' or not to 'forward' material of any nature.

         I am fully aware that most employees within Digital have their own
    account (to include Mr. Olsen) and may 'at will' enter any 'non-restricted'
    conference and read my notes.  If I enter a note in a 'non-restricted'
    conference, I have, consciously or subconsciously, decided that I don't
    care if those with 'authorized' access read my note.  As such, if I make
    a 'derogatory' remark concerning Mr. Olsen in a 'non-restricted' con-
    ference and a participant of the conference 'forwards' that note to Mr.
    Olsen directly, should I 'berate' the participant for forwarding it to
    Mr. Olsen?  No!  It's my own fault and I shouldn't have made the remark
    if I wasn't willing to 'pay the price'.  HOWEVER, if I make a derogatory
    remark about my wife (who does not have 'authorized' access) in a 'non-
    restricted' conference and a participant of the conference mails my wife
    a copy, you can be certain that I will take steps to communicate my
    extreme disapproval and would personally find that 'unethical'.  In
    addition, if at some point I decide to 'delete' my original note and
    post a retraction, I would expect others to honor my 'request' to
    delete or 'remove my words and other identifying marks' from their
    cross-postings.

        Notes in 'restricted' conferences and 'mail' are an altogether dif-
    ferent situation, regardless of the distribution list attached (if I
    wanted the 'world' to know what the memo said, I would have listed the
    'world' under 'DISTRIBUTION').  I don't want to get into the 'file pro-
    tection' issue that is being discussed elsewhere.  Anything I write in
    a 'restricted' conference or to parties through mail is personally con-
    sidered 'for member's or addressee's eyes ONLY!'.  I 'DO' forward 'mail'
    and notes from 'restricted' conferences from time to time as do most of
    us during the course of conducting business.  HOWEVER, if I forward some-
    thing that results in damage to the author, I will always take full res-
    ponsibility if I didn't take the time to get the author's permission.  I
    won't attempt to 'interpret' the author's intent when he/she first mailed
    me the memo or when he/she entered his/her note in a 'restricted' con-
    ference.  I believe in 'calling a spade a spade'.  As such, if I 'mail'
    a memo to someone or post a note in a 'restricted' conference, I assume
    someone will 'forward' that memo or note (or parts thereof) to someone
    else during the course of business.  I expect that party to use their
    best judgement before forwarding and if the 'forwarding' of that memo
    or note gets me in hot water, I expect the guilty party to own up to
    making a 'judgement' error and not attempt to prove that I 'intended'
    the memo or note to be forwarded.

    The rules that follow should be applied to my memos and notes:

    a.  If I have posted a note in a 'non-restricted' conference, feel free
    to forward that note to anyone who has 'legitimate, authorized' access
    to that conference.

    b.  If I have posted a note in a 'restricted' conference, don't forward
    that note to anyone who is 'not' a member of that conference unless you
    are willing to take responsibility for your actions.

    c.  If I send you a memo (terminally or hard-copy), don't forward that
    memo to anyone who is 'not' listed under 'DISTRIBUTION' or on the ad-
    dressee line unless you are willing to take responsibility for your
    actions.

    -- Rob