| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 319.1 | | SPMFG1::CHARBONND | | Tue Jun 02 1987 06:59 | 4 |
|
:-)
|
| 319.2 | Have the statements gone out yet? | MSDSWS::DANTONI | Gaitan D'Antoni | Wed Jun 24 1987 00:55 | 8 |
| Back in January there was a discussion about missing statements. I had
to make two phone calls to IS before I finally got mine, sometime in
March. I still haven't received my statement for the June 1 purchase.
Has anyone received their June statement yet? Is it time to start
calling IS again?
Thanks,
Gaitan
|
| 319.3 | Got the stock certificate but no statement yet | TIXEL::ARNOLD | Cogito ergo ALL-IN-1 | Wed Jun 24 1987 08:44 | 1 |
|
|
| 319.4 | | SPMFG1::CHARBONND | | Thu Jun 25 1987 07:18 | 2 |
| No statement as of yesterdays mail (6-24-87). I'm sure it's
on the IS computer (phone access) though.
|
| 319.5 | Its faster by airmail !! | ATTILA::MORRIS | | Fri Jun 26 1987 09:10 | 2 |
| Got mine 24th June and I'm in Reading UK. !
|
| 319.6 | My statement came today!! | MSDSWS::DANTONI | Gaitan D'Antoni | Fri Jul 17 1987 00:27 | 0 |
| 319.7 | what's 6 weeks ? | ARMORY::CHARBONND | Noto, Ergo Sum | Fri Jul 17 1987 08:31 | 3 |
| HA HA beat ya ! Got mine tuesday 7-14-87.
|
| 319.8 | Must be alphabetical... | ALBANY::KOZAKIEWICZ | You can call me Al... | Sun Jul 19 1987 12:08 | 2 |
| Still waiting.
|
| 319.9 | not alphabetical (descending zip codes?) | SYRAH::THOMAS | The Code Warrior | Sun Jul 19 1987 17:52 | 1 |
| Nope. I got mine last Monday.
|
| 319.10 | waiting | FSTVAX::FOSTER | Frank Foster -- Cincinnati Kid | Tue Jul 28 1987 18:32 | 2 |
| RANDOM --- I *still* don't have mine (home ZIP == 03054)
Frank F.
|
| 319.11 | Does the USPS use DECsnail? | REGENT::EPSTEIN | Bruce Epstein | Wed Jul 29 1987 09:58 | 1 |
| Nor mine (01469).
|
| 319.12 | Unreal... | DIEHRD::MAHLER | | Wed Jul 29 1987 16:54 | 4 |
|
None here. (01749)
|
| 319.13 | Can anyone join this? | NCADC1::PEREZ | The sensitivity of a dung beetle. | Wed Jul 29 1987 23:57 | 4 |
| Just so you won't feel singled out...
Ain't here either (55337) Minneapolis!
|
| 319.14 | | CAADC::MARSH | Jeffrey Marsh, DTN 474-5739 | Thu Jul 30 1987 00:06 | 7 |
| RE: 319.11
> Does the USPS use DECsnail?
Yup. Maybe the ******* router is down again...
-- Jeff (who is on residency there)
|
| 319.15 | For a point of reference | MSDSWS::DANTONI | Gaitan D'Antoni | Thu Jul 30 1987 02:01 | 1 |
| Like I mentioned before, mine came about 2 weeks ago. ZIP = 70461
|
| 319.16 | My 2 cents worth | NCVAX1::BLACK | | Thu Jul 30 1987 10:09 | 28 |
|
Well I've got mine - it arrived about July 13 or 14 postmarked July
10 but of course the statement of ownership was as of June 1 thus
ignoring a couple of transactions I did after June 1 but before
July 10.
The real question should not be whether some people are having a
mail problem (DEC can't control that anyway) but why the **** it
took about 5 and 1/2 weeks to get a statement in the mail in the
first place.
I have dealt with IS for much of my 14 + years with DEC. The value
(read availability) of the touch tone system ranges from 'good'
(when there isn't much reason to need it) to 'terrible' (whenever
there is action to be had) so I usually try to get through about
twice then send my transaction to them by EM. That always has worked
- it is a little precarious because you really have no way to know
if they even got it!
I had a running battle with them about a year ago - I basicly said
that I thought they were providing brokerage services and would
expect them to have to meet the same requirements (for timeliness
and access etc) as a real brokerage. Boy did they make a bunch
of real legalese replys then.
Ya just gotta wonder - does Ken Olsen have to wait as long as we
do? If not, why? If so, why?
|
| 319.17 | How do we get this resolved? | REGENT::EPSTEIN | Bruce Epstein | Thu Jul 30 1987 10:22 | 5 |
| OK - does anyone from Investor services read this notesfile?
We don't expect a defense, just acknowledgement that a problem
exists, and that perhaps you'll look into it...
Barring that, anyone know who to call?
|
| 319.18 | | DIEHRD::MAHLER | | Thu Jul 30 1987 12:16 | 24 |
|
Don't bother, I tried calling the administration and
got a tele-droid. It went like this:
"Investor Services."
"Yes, I just spoke with my personel rep and changed my address
and since I sold some stock this past Monday I was wondering
if Investor Services would be sending it to the new address
or the old one and she didn't know and suggested that I call
here to ask you to change the address in your system instead
of waiting for the system to enter it since it might take
a few days and the check might be sent to the wrong address."
"We can't do that, you'll have to have it changed by your
Personel rep."
"Goodbye."
Click.
|
| 319.19 | (*) | ULTRA::SEKURSKI | | Mon Aug 03 1987 16:48 | 12 |
|
I got tired of waiting for mine a couple of weeks ago.
Called the investor services number. Told them I was expecting
my first statement and was wondering whether there was a problem.
They confirmed my address and I had it 3 days later.
Mike
----
|