| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 274.1 | | SCAACT::AINSLEY | Less than 150 kts. is TOO slow | Wed Aug 28 1991 22:22 | 4 |
| I was surveyed sometime in the last 24 months. Being in the field, the
survey was mostly meaningless.
Bob
|
| 274.2 | I wonder, did they survey .1 or .01% of members? | BTOVT::EDSON_D | Time for a DCU Coup! | Mon Sep 09 1991 09:23 | 5 |
| Just as I thought! 1 person has responded to getting surveyed by DCU.
I'm beginning to think that they survey only themselves (BOD).
Don
|
| 274.3 | | LEDS::PRIBORSKY | I'd rather be rafting | Mon Sep 09 1991 11:27 | 13 |
| re: .2:
To be fair, *one person who reads this conference has responded to
getting surveyed by DCU*.
This leaves two additional sets of potential respondees:
Not counted are those who read this conference who were surveyed
but have chosen not to respond here.
Not counted are those surveyed who do not know anything about this
conference and thus could not respond. (What I call the Earth
Freeway Bypass Syndrome (Ref, Hitchhiker's Guide to the Galaxy).)
|
| 274.4 | I remember getting on long ago... | MUDHWK::LAWLER | Not turning 39... | Mon Sep 09 1991 12:02 | 10 |
|
FWIW, I got a survey form back in 85 or so. I only vaguely
remember it, but it was essentially a "fill in the circles"
form asking about convenience of location/friendliness/competitiveness
etc. At the time, we had Money-market checking, and I pretty
much checked off "good" or excellent for everything and sent
it back in...
|
| 274.5 | | GUFFAW::GRANSEWICZ | I'M DCU and you're not. | Mon Sep 09 1991 12:26 | 17 |
|
Asking DCU members in the field (who don't have a branch near them)
about teller courtesy is meaningless. I have the results of one of
their "surveys" that was published in one of their InputOutput
brochures. My favorite question was "Staff calls you by name"!
Asking everybody about "competitiveness" when people haven't been looking
around for loans or savings alternates is meaningless. Ask those that
just applied for loans or have just closed accounts. They can tell
you.
I'd love to see this survey done now. I think their responses for items
such as "Accuracy of statements", "safety of deposits", "competitive
rates on loans", "competitive interest rates paid on deposit
accounts", "Branch hours" and "Fees" would be quite different if it was
done for the entire membership. Or what's left of us.
|
| 274.6 | DCU, find out why someone went elsewhere for loans, etc.! | BTOVT::EDSON_D | Time for a DCU Coup! | Tue Sep 10 1991 10:00 | 8 |
| re .3
I fully realize the fact that not everyone reads this notesfile, and
even some who read would not respond to my query.
But, I'd bet it fairly represents a good sample size. IMO, of course.
Don
|
| 274.7 | | CNTROL::MACNEAL | ruck `n' roll | Tue Sep 10 1991 11:51 | 4 |
| � But, I'd bet it fairly represents a good sample size. IMO, of course.
DCU reports, what, 80,000 members? 46 people have signed into the
Registry topic for this conference.
|
| 274.8 | I register therefore I am??? | GUFFAW::GRANSEWICZ | Someday, DCU will be a credit union. | Tue Sep 10 1991 12:34 | 11 |
|
RE: .7
Do you know the ratio of read-only noters to read-writers? For
everybody that writes, there MANY more that prefer to read-only. Human
nature I guess. And this latest DCU 'choices' offer has evoked enough
anger/frustration/whatever that several in the read-only crowd have
taken the write plunge.
BTW, I haven't "registered" so make that 47. Just something about
"registering" I guess.
|
| 274.9 | | VERGA::WELLCOME | Steve Wellcome (Maynard) | Tue Sep 10 1991 13:24 | 1 |
| I haven't "registered" either...48.
|
| 274.10 | | CNTROL::MACNEAL | ruck `n' roll | Tue Sep 10 1991 14:14 | 3 |
| So even if only half the people that use the conference have
"registered", would you say that 0.12% is "representative" of the
population?
|
| 274.11 | Numbers and MIX | GUFFAW::GRANSEWICZ | Someday, DCU will be a credit union. | Tue Sep 10 1991 14:27 | 11 |
|
What I consider representative of the population is a survey taken of
the entire population. I'm not at all sure DCU has a "representative
population" anyways. Besides, what is important about being a
"representative population" is not the number, but the proper mix.
Opinion polls don't poll 50% of the population to generate fairly
accurate polls do they? Do you agree?
I wonder how many members DCU polls and what their selection criteria
is?
|
| 274.12 | I got one...just about three weeks ago | WIDGIT::WEST | Let's get GUI | Mon Dec 16 1991 11:28 | 14 |
|
I haven't monitored this conference in a while.
I received a lengthy survey about three weeks ago.
The jist of it was to see how I liked all the wonderful services and whether
or not I was being well informed on what happens at DCU. (I said no!)
I find out more info from this conference than in the enclosed propaganda
in the monthly statement mailings.
I've also begun looking elsewhere for a place for MY money.
-=> Jim <=-
|