TOPIC | 2.0 | Tue Nov 14 1989 10:00 | REGISTRATION OF MEMBERS | 2 lines |
| 2.1 | Tue Nov 14 1989 10:05 | Jim Brady | 8 lines |
TOPIC | 3.0 | Tue Nov 14 1989 10:07 | ESQF Minutes | 1 lines |
| 3.1 | Tue Nov 14 1989 10:12 | ESQF, Nov. 7, Reading | 598 lines |
| 3.2 | Mon Feb 19 1990 18:32 | ESQF Minutes 13/2/1990 | 251 lines |
TOPIC | 4.0 | Tue Nov 14 1989 10:31 | CUSTOMER SURVEYS | 1 lines |
| 4.1 | Tue Nov 14 1989 10:36 | FY89 CUSTOMER SATISFACTION SURVEY | 214 lines |
| 4.2 | Tue Nov 14 1989 10:38 | UK CUSTOMER SURVEY - COMMENTS | 527 lines |
| 4.3 | Wed Nov 15 1989 17:35 | Customer Expectation on SW Support | 67 lines |
| 4.4 | Mon Feb 05 1990 10:59 | SPS Customer Survey | 944 lines |
TOPIC | 5.0 | Tue Nov 14 1989 12:10 | COMPETITOR INFORMATION | 2 lines |
| 5.1 | Tue Nov 14 1989 12:12 | "Chief Executive" says IBM is #1 | 30 lines |
| 5.2 | Tue Nov 14 1989 12:19 | HP Unravels Mysteries of Quality | 20 lines |
| 5.3 | Tue Nov 14 1989 12:26 | CommWeek says Digiatl # 1 | 54 lines |
| 5.4 | Tue Nov 14 1989 12:31 | Maintenance & Metrics | 307 lines |
| 5.5 | Mon Dec 18 1989 16:15 | More on COMMS Week Survey | 307 lines |
| 5.6 | Mon Dec 18 1989 16:16 | Customer Loyality Survey | 247 lines |
| 5.7 | Mon Dec 18 1989 16:19 | IBM on Quality Information Gaps | 674 lines |
| 5.8 | Fri Jan 12 1990 11:34 | Survey on SW Quality Practice | 196 lines |
TOPIC | 6.0 | Tue Nov 14 1989 12:35 | DATA COLLECTION, ANALYSIS & MEASUREMENT | 2 lines |
| 6.1 | Tue Nov 14 1989 12:38 | Numbers Vs Service Philosophy | 451 lines |
| 6.2 | Tue Nov 14 1989 12:47 | Maintenance & Metrics | 305 lines |
| 6.3 | Tue Dec 12 1989 15:15 | CSSE Discussion on METRICS | 165 lines |
| 6.4 | Fri Jan 12 1990 10:31 | Cost Justification for Service Enhancement | 116 lines |
| 6.5 | Wed Feb 07 1990 09:49 | SWinfo requirements doc. | 1934 lines |
| 6.6 | Fri Feb 09 1990 15:40 | CSSE Metrics Document | 4943 lines |
TOPIC | 7.0 | Wed Nov 15 1989 17:22 | SERVICE DELIVERY | 1 lines |
| 7.1 | Wed Nov 15 1989 17:26 | SPS "Flaming" | 857 lines |
| 7.2 | Thu Nov 16 1989 12:02 | Off-site SW Installation | 492 lines |
| 7.3 | Tue Jan 02 1990 11:57 | VMS View on Factory Installed Software | 110 lines |
| 7.5 | Fri Jan 26 1990 17:25 | Yes but you helped clarify the information | 17 lines |
TOPIC | 8.0 | Thu Nov 16 1989 10:37 | New Directions for VMS Performance Group | 171 lines |
TOPIC | 9.0 | Thu Nov 16 1989 10:39 | EDUCATION AND AWARENESS | 2 lines |
| 9.1 | Thu Nov 16 1989 10:41 | Relibability Univeristy for Europe | 91 lines |
| 9.2 | Wed Feb 21 1990 11:37 | Special SW. ENG. JOU. issue on SW Reliability | 114 lines |
TOPIC | 10.0 | Thu Nov 16 1989 11:05 | QUALITY STANDARDS | 2 lines |
| 10.1 | Thu Nov 16 1989 11:47 | EEC Approach to Certification & Testing | 73 lines |
| 10.2 | Wed Jan 17 1990 09:47 | Australia - Business Impact of Non-Conformance | 80 lines |
TOPIC | 11.0 | Thu Nov 16 1989 12:25 | SPR Process | 487 lines |
TOPIC | 12.0 | Tue Dec 05 1989 11:37 | SPRs as Quality Indicator | 1282 lines |
TOPIC | 13.0 | Tue Dec 19 1989 11:49 | 3rd Party Support | 23 lines |
| 13.1 | Tue Dec 19 1989 11:52 | Integration is New Business for Digital | 90 lines |
TOPIC | 14.0 | Mon Feb 19 1990 18:34 | ESQF Program Plan | 9 lines |