[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference necsc::printserver_hardware

Title:PrintServer_Hardware
Moderator:CSCMA::SMITH
Created:Fri Aug 23 1991
Last Modified:Mon Jun 02 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:487
Total number of notes:1804

471.0. "ERROR CODE 2O/21 LPS20" by DCSVAX::MARR (Paul G. Marr DTN 297-4174 MR02-1/D12) Tue Jan 28 1997 15:17

Can Some help... A site in my area has been having problems with Error code 20's
this has been a random problem when the door is opened the code changes to 21
but the printer still prints.  Can some one help?? 
I am wondering if there is a s/w patch.   It seems to all over the place. 
help  FREEBE::MARR

T.RTitleUserPersonal
Name
DateLines
471.1Me as wellMARVEL::BRODIEAWed Feb 26 1997 13:109
    Hmmm,
    
    	We are seeing the exact same issue, however it is NOT confined to
    LPS20's.   We are seeing this on LPS20 turbo / LPS32 / LPS32+'s as
    well.
    
    Anybody help as it is occuring on 20+ physical m/chs 
    
    Alan Brodie
471.2more infoSEDSWS::BRODIEThu Mar 13 1997 04:2337
        Another point... NONE of these errors are logged in the boot hosts 

    lpslog.nodename   files.

    	With so many machines affected it seems clear that this is caused
    by something as yet not determined that is outside the printservers. 
    Either a) envioromental  b) something from the network.

    My guess is the network, With .o on another continent it would strech
    the imagination just a bit to blame power/atmospheric conditions. 

    The network: From the groundwork I have covered I can only find 2
    changes that seem posibly related. A) the widespread introduction of NT
    on my site with recent addition of NT servers doing QUEUE serving to
    the PC envioroment.  B) We have on our site a Vendor whose task is to
    install new PC's to users desks pre-configured. This is done by using a
    pre-built CD and copying its contents wholesale to the new m/ch's C
    drive and then booting. When this build boots for the very first time
    the network on site is polled and a TCPip address is obtained for the
    PC. and so on.  Why do I say all this, well this build disk was
    modified only a few weeks ago to allow for the use on IBM thinkpad
    laptops. Since then a series of problems occurred on several Kycera
    (sorry about the spelling) printservers. These where found to fail
    after they somehow inherited the build disks IP address, all of them at
    the same time!!

    Watching the build event in progress we find that one of the LPS20/32
    m/ch's here on site somewhere (50% of the time) fails as described. I
    plan to put a network sniffer in the path of the next few m/ch's being
    built to see i we can find anything. We may be lucky, but its by no
    means certain.

    If anybody has any ideas  / pointers I would be glad to hear, so I am
    sure would .0

    Alan Brodie 
                                              
471.3Still no fix yet.SEDSWS::BRODIEMon Apr 28 1997 09:5911
    Still no solve to this issue. We have exhausted the route testing the
    'Build Disk'. Using network sniffing equip. we have eliminated any
    direct involvment. Other sources are still being sort after. 
    
    	Is there any other posible points? Hardware? Bearing in mind that
    this is seen on both LPS20 $ 32's of various vintage. The newest being
    only a few months old.
    
    I would be glad to hear from anybody who can help.
    
    Alan Brodie