Conference necsc::printserver_hardware

   SUBJECT: LPS32 "Maintenance 2 Required" message not clearing.

   PROBLEM: 
	The "Maintenance 2 Required" message, that occurs on LPS32's after 
	approximately 2.4 million pages, sometimes cannot be cleared. It 
	should clear by entering code: 2 5 1 6 in the engineers FTM mode (ref. 
	LPS32 Service Guide, section 11.4, page 11-10). 

	Replacing the Motherboard has been the only other way to clear the
	message.

   WORKAROUND:
	The information, that the printer access's, to determine that a 
	"Maintenance 2" is required is stored in an EEPROM on the LPS32 
	Motherboard. If the normal "2 5 1 6" method does not clear the
	flag, then the EEPROM contents can be reset!

	This is done using the Engine Drive Board menus that can be accessed 
	via the front panel (with or without the Controller Board installed).
	This is detailed in Chapter 12 in the LPS32 Service Guide. 

	You: - get to the "EEPROM RESET" menu item
	     - press the "4" key, to get an "Enter Password" prompt
	     - enter 2546, then press the "6" key
	Then reboot the LPS32.

	Information for the other maintenance events is also stored in this
	EEPROM. So this method does zero the User Maint, Serv Maint, CG 
	Cleaning, and the Serv Maint 2 counters; but so would replacing the 
	Motherboard!

	The above procedure should only be performed as a last resort, as
	it is desirable to adher to the normal maintenance intervals.