Title: | Optical Products |
Moderator: | TAPE::SENEKER |
Created: | Wed May 04 1988 |
Last Modified: | Fri Jun 06 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 841 |
Total number of notes: | 3218 |
Hi, Any idea how we best address the following issue of our major rwz5* reseller, Barco Grafics ? Barco discovered that the rwz53 reacts a little different from the RWZ52, - Dismount/unload on a RWZ52, ejects the RWZ52, but still allows that the MO can be remounted without human intervention. - For the RWZ53 one need to insert the MO before it can be mounted Could this eventually be modified by changing the Micro code, or is it just a mechanical limitation? Johan.
T.R | Title | User | Personal Name | Date | Lines |
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817.1 | LEFTY::CWILLIAMS | CD or not CD, that's the question | Fri Mar 28 1997 11:36 | 12 | |
So what exactly are they asking for? What are they trying to do here, and why? What are they using for an O/S and drivers for the '53? Full details on the issue is the best way to start to address this. If they really have a problem, formal escalation is the second step. Nothing will happen without the above. CHris |