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Conference msgaxp::optical

Title:Optical Products
Moderator:TAPE::SENEKER
Created:Wed May 04 1988
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:841
Total number of notes:3218

817.0. "Mount/unload behaviour is different for RWZ53 andRWZ52" by BRSSWS::GOUBERT () Fri Mar 28 1997 11:24

       

        Hi,

        Any idea how we best address the following issue
        of our major rwz5* reseller, Barco Grafics ?


               Barco discovered that the rwz53 reacts a little different from   
               the RWZ52,

              -  Dismount/unload on a RWZ52, ejects the RWZ52, but
                 still allows that the MO can be remounted
                 without human intervention.

              -  For the RWZ53 one need to insert the MO before it can be
                 mounted

        Could this eventually be modified by changing the Micro code,
        or is it just a mechanical limitation?


        Johan.
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817.1LEFTY::CWILLIAMSCD or not CD, that's the questionFri Mar 28 1997 11:3612
    So what exactly are they asking for?
    
    What are they trying to do here, and why?
    What are they using for an O/S and drivers for the '53?
    
    Full details on the issue is the best way to start to address this.
    If they really have a problem, formal escalation is the second step.
    
    Nothing will happen without the above.
    
    CHris