| Title: | Optical Products |
| Moderator: | TAPE::SENEKER |
| Created: | Wed May 04 1988 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 841 |
| Total number of notes: | 3218 |
Hi,
Any idea how we best address the following issue
of our major rwz5* reseller, Barco Grafics ?
Barco discovered that the rwz53 reacts a little different from
the RWZ52,
- Dismount/unload on a RWZ52, ejects the RWZ52, but
still allows that the MO can be remounted
without human intervention.
- For the RWZ53 one need to insert the MO before it can be
mounted
Could this eventually be modified by changing the Micro code,
or is it just a mechanical limitation?
Johan.
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 817.1 | LEFTY::CWILLIAMS | CD or not CD, that's the question | Fri Mar 28 1997 11:36 | 12 | |
So what exactly are they asking for?
What are they trying to do here, and why?
What are they using for an O/S and drivers for the '53?
Full details on the issue is the best way to start to address this.
If they really have a problem, formal escalation is the second step.
Nothing will happen without the above.
CHris
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