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Conference msgaxp::optical

Title:Optical Products
Moderator:TAPE::SENEKER
Created:Wed May 04 1988
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:841
Total number of notes:3218

780.0. "Lowest software support for RWZ53" by GEM::SHERGOLD (A FOOL'S living PARADISE) Wed Feb 12 1997 09:43

    Due to a lack of supplies of the RWZ52 our logistics is supplying the
    RWZ53 as a spare. This however is being done without any consultaion
    with the Support Centre and we are reaping the consequences. Can
    someone confirm the minimum support level of UNIX, VMS, NT and OSDS on
    both UNIX and VMS. My belief is VMS must be at least V6.2-1H3, UNIX
    must be V3.2C, NT must be V4.0 and OSDS 3.4.
    
    The issue to us is that we should not be doing this upgrade if it means
    a large inconvenience to the customer in forcing him to upgrade his
    software when he doesn't want to. If we can find out ahead of time what
    the software is we can then find out if upgrading would be difficult
    and therefore insist on the local branch finding an RWZ52.
    
    Cheers
    	Keith Shergold
T.RTitleUserPersonal
Name		DateLines
780.1TAPE::SENEKERHead banging causes brain mushWed Feb 12 1997 09:529
    Very close on the ones I know about.
    
    VMS requires V6.2 and OSDS/OSMS V3.4 (both VAX and Alpha).
    UNIX requires V3.2C and OSDS/OSMS V1.5.
    
    I don't currently have any information on support of the RWZ53
    for NT.
    
    Rob
780.2LEFTY::CWILLIAMSCD or not CD, that's the questionWed Feb 12 1997 10:3521
    The RWZ53 is -not- an appropriate replacement for an RWZ52.
    
    THe '52 can read -and- write the single density media, while the '53
    can only read it.
    
    The '52 is a full high 5.25" drive, the '53 is a half high 5.25, and
    will not fit properly in many '52 slots.
    
    You cannot mix 52's and 53's in a jukebox, so the 53 cannot be used as
    a spare there. Also, ucode upgrades are needed in older JB's to handle
    the new drive, which are only available via yet-to-be-announced upgrade
    kits ($$).
    
    Then there is the whole SW support issue mentioned above.
    
    If there is a supply issue, this needs to be dealt with by solving the
    supply issue, not using RWZ53's in place of RWZ52's. Engineering
    cannot support this replacement....
    
    Chris
780.3GEM::SHERGOLDA FOOL'S living PARADISEWed Feb 12 1997 11:2211
    Cheers, guys you have settled most of the questions and the answers do
    not help MCS to much. I guess they need to get heavy with logistics.
    
    One more question in this area; can the 29-31453-01 (JUKEBOX spare) be
    installed into an RWZ52 tabletop box to repair the basic optical unit if 
    it is just this that is failing or do we definitely have to supply an
    RWZ52-DA? If this is possible then it may help to eleviate the larger
    problem.
    
    Regards
    	Keith
780.4LEFTY::CWILLIAMSCD or not CD, that's the questionWed Feb 12 1997 12:318
    Well, the JB spare is missing the front panel... but it would "work".
    
    Note that this is not supported, though... The -DA is the FRU, and the
    warranties are void if the drive is swapped out seperately, last I
    looked.
    
    Chris
780.5...being dealt withKERNEL::LOANEComfortably numb!!Wed Feb 12 1997 20:403
    I'm  chasing  this  issue  (Logistics  stating  that  an RWZ52-DA is 
    replaced by an RWZ53-DA) with Corporate GSO planners.
    Chris