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Conference moira::parenting

Title:Parenting
Notice:Previous PARENTING version at MOIRA::PARENTING_V3
Moderator:GEMEVN::FAIMANY
Created:Thu Apr 09 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1292
Total number of notes:34837

955.0. "Problem with doctor - need your advice" by PMRV70::HYNES () Tue May 16 1995 11:30

Hi everyone,

It's my turn to ask for help/advice/support.  I'm furious and need
a sanity check to make sure I'm thinking straight.  This note is long,
but I wanted to write all the facts.

My daughter was due for her 18 month check-up yesterday.  Right before I
was going to leave to get her, my boyfriend Chris (her father) called
to say he was getting out of work early and would take her.  The doctor
she was going to see was not the same doctor she saw for her 15 month
check (we moved) but he had seen her a few times before and had all
her records.

When I got home from work, he told me that she had received a 'booster'
shot.  Now, I knew she was not due for any shots so I started getting
concerned.  I asked if he had received any paper work or signed
anything; he had not.  Here's what Chris told me:

The doctor came into the exam room with a needle and drink for the baby.
Chris told the doctor that I had said nothing about her needing a shot.
The doctor replied that ALL babies need a 'booster' at 18 months.
Chris said he would like to call me at work to double check and asked
exactly what type of shot she was getting.
The doc, in an exasperated tone, told Chris that calling me was not at
all necessary, that her records indicated she was due for the shot,
and the shot was an 'immunization booster'.

Now at Bre's 15 month check-up, she received her MMR 1, Hib 4, DTP 4 and
Polio 3. I can remember questioning that doctor about receiving so much
and he said this was the new preferred schedule and sure enough, this
is what her immunization book called for.

I get on the phone and call the doctor's answering service and tell them
to have the doctor call.  He calls and I explain that she was not due
for any shots and ask exactly what he gave her.  He replies that he 
gave her her DTP4 and Polio 3.  Then I question him as to whether or
not her chart was up to date with her last check-up information, and
he tells me it was, but it was confusing and he wasn't sure exactly what
she had received.  He goes on to tell me that he's never heard of giving
all shots at 15 months, that I shouldn't worry, and, hey, maybe she won't
need her next DTP at 5 years old (I think he was trying to make a joke).
Now I'm getting really mad, and ask him how he can administer shots 
without any authorization being signed.  Now he starts stuttering and said
that that was a mistake and he would have to speak to the nurse.

We played with Bre for a couple of hours (who seemed OK), but we were
still concerned what might happen with this double dose (as if one
dose of the dreaded DPT was not enough).  So, Chris calls the doctor back
and asks him to explain how this shot works and why there was nothing
to worry about.  The doc tells him that it's too complicated to explain
to which Chris replies 'try your hardest'.  The doc states that she's
been building up an immunity to these shots and if she did not have
a reaction to earlier shots, she would not have a reaction to this one.
He also said he looked up shots being given at 15 months and agreed it
was in fact the new schedule.  He went on to say the same thing had
happened to a 6 week old baby, but this baby got a second dose of
DPT one week after the first, and nothing happened to him.

Fast forward to 2 AM.  Bre is sleeping with us since I wanted to keep
an eye on her.  She's been tossing and turning and crying in her sleep.
Now she's awake, she feels like she's on fire, her eyes are glassy and
I cannot get her to stop crying.  I tried taking her temperature with
the ear thermometer without much success (101 reading).  I'm walking
her back and forth and now she starts gagging.  Next thing I know,
she's vomiting down my back.  Now I decide it's time to share these
good times with the doctor.  I call his service and tell them to have
him call me immediately.  The conversation went something like this:

I told him who I was, identified her symptoms and said I was worried that
she was having a reaction.  He tells me the only symptoms to watch for
is an extremely high fever (> 104) and if the baby won't stop crying.
He goes on to say (in an exasperated voice) that maybe she has a virus
but if I want him to, he'll take a look at her.  Now I'm getting mad.
I tell him he's the doctor, he knows the situation, I just told him
the symptoms and in his option, should she be looked at?  He yells
'YOUR THE ONE WITH THE SICK KID IN FRONT OF YOU, YOU DECIDE IF SHE
SHOULD BE LOOKED AT'.  Then, in a sarcastic voice, he tells me to bring
her to the hospital if I'm so concerned. 

Well, I ended up hanging up on him.  I was shaking I was so mad.  I got
Bre back to sleep finally and spent most of the night watching her.

Now I'm looking for your advice.  Needless to say, I won't be back to
this doctor, but it seems like more should be done.  Is there a medical
board that can be called?  Besides being nasty, there are some (IMHO)
major mistakes that were made:

  1) giving shots without parents signature
  2) not calling last physician to question records
  3) not calling me to question records

I'm almost tempted to call a lawyer and her what he/she has to say.

What would you have done in this situation and what would you do now?


Thanks,

Laura
T.RTitleUserPersonal
Name
DateLines
955.1How awful!MKOTS3::NICKERSONTue May 16 1995 11:528
    I know I had to sign a form when my kids had all their shots which
    listed the risks involved.  What state are you in?  We're NH but it
    looked like this was a form for all states.
    
    I would definitely contact the Medical Examiner in your state.  This
    dr. had no right to treat you that way.
    
    Linda
955.2This is quite a story !!GRILLA::LALIBERTEOMS Technical ServicesTue May 16 1995 11:5510
    Is this doctor in the same practice as the doctor that did the 15 month
    check up ?  (you said you moved, but it sounds like he had some
    paperwork)...
    Was the 15-month visit and the 18-month visit well-baby checkups or was 
    she there for particular reason ?
    
    No question that you have every right to be absolutely furious. I would
    also consider calling a lawyer and the insurance company/hmo that this
    doctor is part of.  Be cool and get your facts straight and then go
    after this guy.
955.3patient relations alsoVIVE::STOLICNYTue May 16 1995 11:577
    
    If your health insurance is through an HMO, I'd definitely be
    on the phone to their patient relations department ASAP and I
    wouldn't hang up until I was satsified!
    
    That stinks!
    Carol
955.4WRKSYS::MACKAY_ETue May 16 1995 12:108
    
    
    You could also file a complaint with the American Board
    of Pediatrics, where the doctors get their certifications.
    
    
    
    Eva
955.5Poor kid>>ALFA1::PEASLEETue May 16 1995 12:228
    How is your daughter doing?  I am really curious as to who this doctor
    is.  Could you send me a message offline.  I want to make sure I stay
    away from him!!
    
    BTW - the last time my daughter had shots, I wasn't asked to sign
    anything. 
    
    Nancy
955.6CSC32::M_EVANSproud counter-culture McGovernikTue May 16 1995 12:3411
    Even 20+ years ago, I always had to sign a form for the shots for
    Lolita at her well baby/immunization checks.  
    
    I would call my insurer, especially if it is an hmo, and also the
    county medical board.  
    
    Like you, I certainly wouldn't take her back to this doctor.  those who
    won't listen to parental concerns or check up with them and the records
    are not IMO the people I want treating myself or my loved ones.
    
    meg
955.7TLE::C_STOCKSCheryl StocksTue May 16 1995 12:3811
    I agree the doctor made a mistake and should accept the responsibility
    for that (and also has an attitude that would prevent me from agreeing
    to schedule future appointments with him - there's one of the doctors
    in the group practice we use that I refuse to deal with, due to a
    similar attitude).

    However, I have never signed anything to approve the shots given to my
    kids.  I'm a bit surprised to hear of that being the policy in some
    places.  (I also live in NH.)

				cheryl
955.8sign papersSALEM::DIPASQUALETue May 16 1995 13:284
    When my 2 older children, now 15 & 17, I did not sign any papers.
    But with Nick my 2 yr old, I have to sign a paper every time.
    
    Sherry 
955.9always have to sign...FOUNDR::PLOURDETue May 16 1995 13:4015
    I live in NH as well and always have to sign a form at the doctors
    before she will give my son his shots. 
    
    In fact, there were two sets when he was an infant... one that stated
    all the risks, etc and had a section to sign and tear off (to return),
    and also a one page form that I initial at each visit that he is
    scheduled for shots.  It lists what he will be getting, the date,
    the doctors initials, and then my initials so that it is clear that
    we have are aware what's going on.
    
    Not signing just doesn't sound right.  Are you sure you didn't
    sign anything (.7)?  
    
    Julie
    
955.10USCTR1::WOOLNERYour dinner is in the supermarketTue May 16 1995 13:436
    When Alex (now age 10) was a baby, I didn't have to sign for any of her
    shots.  Last month she got her MMR booster (in Mass. this is a prerequisite
    for middle school) and I know I had to *read* a paper... but I don't
    remember whether I had to sign it [Memory is the second thing to go :-) ].
    
    Leslie
955.11A quick updatePMRV70::HYNESTue May 16 1995 14:0320
Thanks for all the replies.  I plan to start making some calls this afternoon,
especially to HMO blue.  I thought it was standard practice to sign a release.
I've had to sign at least one at every visit she received a shot at.  The
doctor in question also said that a release should have been signed at 
yesterday's visit.

To answer the question from a few replies back, this doctor is not associated
with her prior pedi.  It's a completely different state (we're in MA now).

I just called home to see how the peanut was doing.  She's eating OK and has
been playing, but her arm must be sore because she started crying when it
was washed at bathtime and she's been favoring the other one.  This morning
the area was red, a little swollen and hard to the touch.

Thanks again for all the support. I really depend on this notesfile for all
its information and support.

I'll let everyone know if something else happens.

Laura
955.12PERFOM::WIBECANAcquire a choirTue May 16 1995 14:379
How awful.

I would find a pediatrician you can trust and call for a second (even third)
opinion about severity of the possible reactions.  You definitely need a
medical opinion, and you need it from somebody else.  If this doctor is in a
group practice, perhaps one of the other doctors might do, but it might be good
to go outside the group.

						Brian
955.13Lot number on immunizationsXPOSE::POIRIERHakuna MatataTue May 16 1995 15:108
    
    
    FYI.  Something else to make note of when signing the "release form"
    for shots, the Lot # should appear on the release.  I always write it
    down in case there is a recall or warning.  There have been some bad
    lots in the not to distant past.
    
    -beth
955.14Playing God with your child's lifeSTOWOA::STOCKWELLWubba...Wubba is a Monster SongTue May 16 1995 16:3030
    
    I have always had to sign a release before Alyssa received her shots. 
    Alyssa is due for her 18 month checkup on Monday and I am wondering if
    she will receive a shot or "booster".
    
    I would think that that dr. would of postponed the shot until the next
    visit, if the father was questioning it.  Why the heck did he just assume 
    that he was right to giving her the shot and not even double checking.
    
    I have always trusted my daughter's dr. and nurse, if they say she
    needs a shot, I believe them.  However, sometimes it can get alittle
    confusing because if she is sick they won't administer the shot and then
    you get it on the next visit so sometimes the schedule is off.  I think
    from now on, I will carefully study the back of the "blue book" and the
    immunization record so I'm more fully informed.
    
    For one set of shots, Alyssa was like 4-5 days shy of the actual month 
    (i.e. 4-5 days short of being 6 months).  They would not give her this
    particular shot in the series, but she received the others during the 
    checkup because of the possible side effects (I think it was the HIB shot 
    but I can't remember).  
    
    I would definitely check with someone that would have an unbiased
    opinion (someone outside of that dr's practice).  Have you ever tried
    calling that nurse hotline (1-800-ask a nurse).  My husband and I have
    called them a few times.
    
    Glad to hear that she is doing better
    
    
955.15TLE::C_STOCKSCheryl StocksTue May 16 1995 19:2120
re .9:
>>    Not signing just doesn't sound right.  Are you sure you didn't
>>    sign anything (.7)?  
    
You know, it's been a while since we had any shots.  I think the last one
was for David's 5-year checkup, which was 2.5 years ago.  I'm fairly sure
I didn't sign anything then, but maybe the policy was introduced shortly
after that.  Since then, we've had plenty of pokes (TB test, finger poke
for lead and, I think, iron level check), but no shots.  Gregor has his
5-year checkup next month, so I guess I'll get to sign for his shot then.

I'm used to signing release forms every 2 or 3 minutes in the hospital (though
thank goodness we haven't been there for a couple of years either!), so it'll
seem quite natural at the doc's, I imagine.

In the 7.5 years since David was born, we've seen the immunization schedule
change over and over again, both adding shots and changing the recommended
age for them.   Ah, the fast-moving medical frontier.

					cheryl
955.16See what happens?STAR::SROBERTSONWed May 17 1995 11:2329
See, when the damn insurance companies take over, we get poor care.  Can you
imagine with all this technology that our medical care was BETTER 30 YEARS AGO!!

I'm sorry, on my soapbox again!  :)

I would call Patient Relations and also physically see the coordinator at the
facility and file a formal complaint.  You are a parent and have concerns and
EXPECT the corresponding respect when asking questions.  Ask, bitch and
complain.  That's the only way to get thru to these morons.  Although your child
seems to be doing OK, there was/is a reaction.  Call the facility again and
speak with another pediatrician or, better yet, the Pediatric nurse.  Ask all
the right questions and ensure you get STRAIGHT answers.  If not, threaten them
with your very angered presence until you do the get the information you need. 
Then after that, you TELL them you are taking your child to ANOTHER facility for
a second opinion and that they WILL authorize anything you demand.  Period, end
of story.  Then you go and find someone you trust and have your child examined.

It can be done, but you have to really mean business because they will try their
utmost to suck up to you.  HCHP Chelmsford no longer &*@#'s with me!  :D

Your child should be just fine, but that really isn't the issue here.  The
physician screwed up and admitted that the chart was confusing, that's why
parents are there to answer those kinds of questions!  This is a clear case of
unadulterated cattle driving.

Please forgive my soapbox attitude, but I, too, have gone thru plenty regarding
the medical care of my kids, now 6 and 9 1/2.

Sandra
955.17Tuff luck if doctor is annoyedAKOCOA::NELSONWed May 17 1995 13:1830
    No doctor or other health care professional has the right to yell at
    a parent.  Period.  So s/he's exasperated.  Tough tacos.  The
    doctor's feelings are the doctor's problem, not yours.  Getting called
    at all hours of the day/night is what goes with being a doctor.  
    
    Having said that, call the patient relations department at your HMO. 
    Try to keep your temper -- you can convey an awful lot of negative
    feelings in a very calm way!  I know from experience that threatening,
    screaming, etc., gets virtually nowhere.  I agree with the noter who
    said, get your facts straight first.
    
    Vomiting, crying, running a temp, and having a sore arm are very
    typical reactions to a shot.  After James' first series of shots, I
    brought him home fussing, he vomited all of his next feeding, and
    fussed for two more hours before finally settling down.  The doctor
    said I could give him Tylenol, which I did immediately upon getting
    home.  IT didn't help that time, but it did all the other times.  And
    yes, his arm was sore and hard for several days.  So Bre had a pretty
    normal reaction, from everything I can judge here.
    
    As to signing/not signing, I believe I had to initial something the
    last time I got the kids shots -- James' school immunization, as I
    recall.
    
    It is not for me to say anything, but I often feel that single mothers
    and dads are discriminated against by the medical establishment. 
    PLEASE NO FLAMES, NO RATHOLES!  This is just my observation.
    
    Good luck to you -- we are here for you!
      
955.18Some more informationPMRV70::HYNESWed May 17 1995 13:4017
Thanks for all your replies on and off line.  I agree with all of you that we
should get another medical opinion.  In fact we tried to do this.  After I 
spoke to the doctor about his screw up, we called the emergency room at this
hospital.  My boyfriend explained the situation to the emergency room nurse.
Her response to the question 'could this cause any problems, is there
anything we should watch for, and could she have some type of reaction in the
future' was answered with 'I don't know'.  I believe she was just covering
the doctor's ass (my boyfriend told her who the doctor was and what the
situation was).

I'm still awful angry, but at the same time, awful happy that Bre seems ok.

And I don't intend to drop this; not by a long shot!!!

Keep you posted,

Laura
955.19National Vaccine Information Center may be able to helpRICKS::ZERANSKIBeth Z. HL02-3/D11 'POLE K13' DTN 225-4964Wed May 17 1995 18:0431
The National Vaccine Information Center may be able to help you.
I believe that they have a network of lawyers who are familiar
with vaccine issues who may or may not be able to help.

Here is the blurb from the NVIC about themselves:

The National Vaccine Information Center (NVIC) operated by
Dissatisfied Parents Together (DPT) is a national, non-profit organization
founded in 1982 representing parents and health care professionals concerned
about childhood diseases and vaccines.  NVIC is dedicated to (1)informing
the public about childhood diseases and vaccines in order to prevent vaccine
injuries and deaths; (2) assisting those who have suffered severe reactions
to vaccinations; (3) representing the vaccine consumer by monitoring 
vaccine research and development; vaccine policymaking, and vaccine-related
federal and state legislation; and (4) working to obtain the right of parents
to make informed, independent vaccination decisions for their children.


They have a voicemail type system and can be reached at:
703-938-DPT3
703-938-0342
800-909-SHOT
Fax: 703-938-5768

National Vaccine Information Center
512 W. Maple Avenue #206
Vienna, VA 22180

good luck,
 -Beth
955.20CNTROL::JENNISONRevive us, Oh LordThu May 18 1995 10:2719
	I have been asked to sign for every shot either of my two
	kids has received.

	I'm sorry you had to go through that experience.  In your position,
	I'd definitely be searching for a new doctor.

	One comment on your daughter's illness.  Although it *is* suspicious,
	especially with the timing related to the shot, there is a possibility
	that the sickness was unrelated to the vaccine.  The symptoms you
	described exactly mimic the symptoms of the stomach bug my
	son had last week.  After he got sick at daycare, he cried inconsolably
	until we arrived, about 40 minutes later.  Whatever bug it was, it
	seemed to last less than 12 hours.  He has not had shots in almost
	six months.

	I'm glad to hear your daughter is doing better!

	Karen
955.21Another updatePULMAN::HYNESWed May 31 1995 12:2918
Hi,

Just wanted to post a quick update and to post a phone number in case
anyone else needs it.

I've filed a complaint with the Mass Board of Medical Registration and with
my HMO.  I did talk to a lawyer, but we both decided that was not the way 
to go.  The medical director from the HMO just called and asked me to fax
him a letter containing EVERYTHING I could remember from that day.  

If anyone needs to file a medical complaint in Mass, call the Board of
Medical Registration in Boston.  The number is (617) 727-1788.  

Also, Breanna is doing fine.  She's at the beach today working on her tan (oh
to be 18 months again).

Lastly, I'd like to thank everyone for their kind words and support.  You made
it much easier to stand up for myself and my daughter.