| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 142.1 | try phoning? | CRUISE::CSTAREK | | Mon Jun 01 1992 12:53 | 6 |
| Have you tried calling them...the office is in Shrewsbury.
I contacted them quite a few months ago via phone. I don't have their
number with me but I do have it at home if you need it.
Cheryl
|
| 142.2 | I called every week for two months. | VOLKS::PERSON | | Tue Jun 02 1992 10:13 | 21 |
| Hi Cheryl,
Yes I have been calling them two to three thime a week for the
last two month. The problem is I put an order in with them on
April-05 to expand the carrage for my two children. The cashed
my check but did not send my order. Two week ago I went and
picked up part of my and told them to give me my money back on the
rest. They said that it would take 10 days. In 90% of all the phone
calls that I made they where to an answering machine and they NEVER
returned one of them. I called the B.B.B. and they said they have
eight recent complaints on them. I also talked th the Manufacrurer
and they also said that that have many complaints about them. I
want to do to things. One I want my money back, and two I want to
let everyone to know what kind of service they will have with the
product once buy it. If anyone would like to know what are the good
and bads about the product please send me mail. You have to spend
a lot of money for this stuff, and when you are a new parent want
every thing to be safe. Thay got me, bot did I make a mastake.
Michael
|
| 142.4 | shady | PCOJCT::LOCOVARE | | Wed Jun 03 1992 13:18 | 5 |
|
Here in the NY area there is a consumer alert show called
Shame on You and they were featured. Evidently some
branches are pretty shady and rip people off, others
were ok. I would avoid them or call Better Business Bureau.
|
| 142.5 | exit | VOLKS::PERSON | | Fri Jun 05 1992 13:21 | 16 |
| Regarding reply 4. It is to late to avoid them, I have had
there product for well over 1 1/2 years. I am trying to
get in touch with them to to resolve a problem. But they
do not return phone calls. And when I do speek to them
they tell me that it was shipped or it will be resolved
in 10 days. Tow monthe later I still have a problem. Last
night my wife and I had to go ouy and buy a double stroller
because we can not use what we have. What I would like to
know is if any one could tell me where there next show is.
Thank you for the information about the information on NY.
I did not know that they were that big of a company. If
any thing at all comes out of this. I can warn new or
expecting parents what to watch out for.
Michael
|
| 142.6 | ok | PCOJCT::LOCOVARE | | Mon Jun 08 1992 10:11 | 2 |
|
I'll keep an eye peeled for any info.......
|
| 142.7 | Still need help with American Baby. | VOLKS::PERSON | | Mon Jun 15 1992 10:21 | 7 |
| I am still looking for help on where the next American Baby show
will be. Or where they have ben held in the past. If anyone wants
to know the type of problems that the product has send me mail on
VOLKS::PERSON or call me at DTN 247-2556.
Michael
|
| 142.8 | | QUIVER::DESMOND | | Wed Jul 01 1992 12:49 | 5 |
| We are having similar problems with American Baby Products. Before you
buy their product, please give me a call at DTN 227-3278 or send me
mail at QUIVER::DESMOND.
John
|