Conference cookie::notes$archive:cd_v1

1294.0. "CDP-310 problems: servicing required?" by DEBIT::NEWMAN (going for baroque) Fri Aug 05 1988 12:27

    I have a Sony CDP-310 that is nearing the end of its warranty and
    I am wondering if I should have the following behaviours looked
    into:
    
    1)  When disc is spinning there is a "chugga-chugga-chugga..." sound
        that is audible within several feet of the player.
    
    2)  About 60% of the time, the player takes what seems to be an
    	excessive amount of time to start playing the 1st track.  The
    	amount of time ranges from 30 seconds upto more that a hour
        (which is when I gave up waiting).
    
    	When the unit is experiencing a problem finding track 1, I
    	generally get it to skip to track 2 and back to track 1 (before
	it actually gets to track 2).
    
    Both problems have been happening for at least nine months.
    
    Are these problems something that requires servicing, or are they
    likely caused by something like a dirty lens?
    
    Scott

    Easy enough to clean the dirty lens and find out.  The noise from
    the drive sounds serious, though, and I'd have it looked at.
    
    		Steve (happy CDP-510 owner)

    Thanks for the advice.  Someone told me that the "finding track 1"
    problem sounded like an alignment problem.
    
    I took the player into a repair shop on Tuesday night.  The only
    problem now is that I think that I am going into CD withdrawal!
    
    Scott

    After some "adjustments", my CD player was ready to pick-up.  The
    rotation-related noise problem is gone and finding track #1 doesn't
    seem to be happening (or isn't as bad).
    
    Scott