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Conference cookie::notes$archive:cd_v1

Title:Welcome to the CD Notes Conference
Notice:Welcome to COOKIE
Moderator:COOKIE::ROLLOW
Created:Mon Feb 17 1986
Last Modified:Fri Mar 03 1989
Last Successful Update:Fri Jun 06 1997
Number of topics:1517
Total number of notes:13349

1287.0. "Akai Can't Read Index?" by DECWET::MCWILLIAMS (How do you spell Klactoveesedstenee?) Tue Aug 02 1988 17:18

My new Akai CD player seems to be having a problem.  Before I chase down
some warranty work, I'd like to get your trouble-shooting help:

After I insert a disk (any disk), the player seems to have trouble reading
the `index' (is that what it's called?) and after a few seconds displays
an `E' (for error I guess) on the LED display area.  

Other times, the player will start up a new disk o.k., but then in mid-song
it will suddenly stop playing and display the E again.

The problem is intermittent.  Sometimes it will play for hours without a
problem.

Any help?

Brian
T.RTitleUserPersonal
Name
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1287.1QUARK::LIONELMay you live in interesting timesTue Aug 02 1988 20:346
    Try cleaning the laser lens assembly.  This is the #1 cause of
    such problems.  A shot of air from a compressed air can should do
    the trick.  (Or you can spend $25 for one of those lens-cleaning
    discs.)
    
    				Steve
1287.2Non-ringing bell....GALACH::GORTMAKERthe GortWed Aug 03 1988 05:398
    Are you sure the disk even has indexes? I.E cant find whats not
    there... I still haven't used the index feature on mine as none
    of the disks I own use them. I've been told they were used mostly
    for classical recordings(which i have many) but I tend to think
    they are only a myth. Can anyone suggest a good disk that uses them?
    
    -j
    
1287.3less confusion, or more?IJSAPL::ELSENAARWed Aug 03 1988 05:5215
    RE last two
    
    I have the feeling -1 is talking about something else, but I am
    a bit confused. As I understood from .0, there is a problem that
    the device cannot scan the disk properly, and present the disk length
    in minutes.
    The last reply, however, seems to talk about the indexing *within*
    pieces on the disk (is it called *indexing*? Not sure, but it's
    the subnumbering, right?). An example of this one you can find on
    Tippett's "Child of our time", at least the CD I have of it. If
    you're interested, I can give you the number.
    
    But this won't help the problem of scanning the disk.....
    
    Arie
1287.4Two disks that use indexes wellBAVIKI::GOODMichael GoodWed Aug 03 1988 10:329
    Re .2 and good disks that use indexes:
    
    Depends what you mean by a good disk, but here are a couple.  For
    classical music, the CD of John Harbison's Mirabai Songs and Variations
    (on the Northeastern label) uses indexes for the Variations.  Each
    variation has it's own index, while the larger sets of variations
    within the piece have their own track. For rock, the Bruce Springsteen
    live set uses indexes on a couple of tracks that have long spoken
    introductions: index 2 is where the song starts on those tracks.
1287.5Won't `boot'DECWET::MCWILLIAMSHow do you spell Klactoveesedstenee?Wed Aug 03 1988 10:5714
As the author of the base note, perhaps I should clarify.  I used the word
"index" too loosely; I just meant the player couldn't seem to 'boot' the
CD once I put it in the machine.  

re. .1  Would a new player (less than 2 weeks old) really need cleaning
already?

Anything else that would cause the player to be unable to boot the disk?
Would slight 'damage' to the disk door/tray cause the problem (I found out
my wife was closing it manually rather than using the open/close button)?

Thanks,

Brian
1287.6Exchange it!MEMV03::SNYDERWed Aug 03 1988 12:289
    Re. 5
    
    Return it.  You should never have problems that soon.  It's possible
    your wife damaged part of the drawer assembly, but the store probably
    won't be able to prove it.
    
    Good luck.
    
    Jim
1287.7Bring it Back!PARITY::GOSSELINKen @DTN 247-2498Thu Aug 04 1988 11:2012
    Jim's right - take it back immediately. Sounds to me like laser
    problems - possibly induced by rough transit. As far as your wife's
    manual closing of the drawer; more than a few players allow you
    to close the draw manually or with the open/close switch. Check
    your manual for sure.....
    
    In any event, return and try to dicker for a replacement unit, rather
    than repairing your present one.......
    
    
                                     Ken
    
1287.8Gift horse has bad teethDECWET::MCWILLIAMSHow do you spell Klactoveesedstenee?Thu Aug 04 1988 12:0211
I'd like to return the unit, but since it was given to me as a gift (likely
purchased in NYC and I'm in Seattle), I'm not sure I can pull that off.

Do you think an AKAI dealer might swap with me out of the kindness of his/her
heart, or should I call some 800 number and try to talk to AKAI's corporate
types for direction?

BTW, does anyone know anything about this player?  Eg., what is its approximate
retail cost?  It's model CD-A305b.  Thanks

Brian
1287.9let your fingers etc etcDELNI::GILEThe Time and Space OddityFri Aug 05 1988 08:027
    Check your local "yellow pages" for the authorised dealer
    in your area. If they unit is under warrantee, they should
    be able to exchange or at least fix it for you. If it is less
    than 30 days old, try and get them to replace it. Suggest that
    you might write some letters.
    
        Wayne
1287.10QUARK::LIONELMay you live in interesting timesFri Aug 05 1988 22:5313
    If the player has an Akai US warranty, you should be able to get
    it repaired or replaced at an authorized service center.  Check
    the warranty literature that came with your player for details.
    
    Of course, if you got a "grey market" player with no warranty,
    you're out of luck...
    
    Looking at Digital Audio's September issue that lists CD players
    by brand, I can't find the particular model you named.  The closest
    current model might be the CD-32-B which LISTS for $329, but I would
    expect to retail for half that.
    
    				Steve
1287.11In conclusionDECWET::MCWILLIAMSHow you spell Klactoveesedstene?Tue Aug 16 1988 13:2011
I ended up calling the Akai national customer service office in California
and they gave me the name of an authorized service place in my area. 

The shop replaced some part and adjusted the laser, all under warranty (NC).
Unit seems to be working fine now.

Was able to locate this model of player in the Consumer Reports 1988 annual
guide which reprinted a review of a number of CD players.  The article might
be of interest to anyone who reads this conference.

Brian