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Conference cookie::notes$archive:cd_v1

Title:Welcome to the CD Notes Conference
Notice:Welcome to COOKIE
Moderator:COOKIE::ROLLOW
Created:Mon Feb 17 1986
Last Modified:Fri Mar 03 1989
Last Successful Update:Fri Jun 06 1997
Number of topics:1517
Total number of notes:13349

949.0. "Were do I go for Technics repairs?" by YOUNG::YOUNG () Mon Nov 02 1987 13:52

    My CD player, a Technics SLP-7 has developed what I think is a severe
    mistracking problem, to the point where it cannot play CDs any more.
    Can anyone recommend a repair facility?  I live in Hudson Mass.
    
    				Paul
    
T.RTitleUserPersonal
Name
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949.1Wustah?CUPOLA::HAKKARAINENScrambled for your protectionMon Nov 02 1987 14:224
    Park Avenue Audio Video in Worcester, Mass. is listed an authorized
    repair center. Phone is 757-1188. I've not brought equipment there,
    so I'll be eager to hear your report. My sl-xp7 is nearing its time
    for a trip to the doctor's.
949.2MPGS::PIERMARINITue Nov 03 1987 06:356
    
    	I brought my SLP-J11 to a place in Fitchburg last year for the
    same problem and it has worked fine since. I don't remember the
    name of the shop but if your interested in going to fitchburg
    let me know and i'll look it up.
                  
949.3Where in Fitchburg?PARSEC::PESENTIJPTue Nov 03 1987 07:145
I'm interested in a place in Fitchburg for Technics repair.  My SL-XP7 just 
bit the dust.  How unreliable!  I mean it only fell 3 feet!

						     
							- JP
949.4 repairMPGS::PIERMARINITue Nov 03 1987 10:036
    
    
    	The place in Fitchburg is "Leo's Sound", the address is 
    121 Laural st. Phone number 617-343-6100. He's a factory authorized
    dealer. 
    		paul
949.5TECHNICS REPAIR - NATICKTFH::KINDLERWed Nov 04 1987 21:3917


I also own a Technics portable SL-XP7 and have had problems.  Bad servo 
chip, intermitent headphone jack, touchy pause switch.  I went to the
nearest Technics authorized service place to me in Natick:

Custom TV - Stereo Service
222 N. Main St.
Natick   653-8540

They actually sent it to a Technics repair depot in Westwood.  Also, 
Technics has an 800 number for locating the nearest service center to you.
I can't seem to locate it, but Panasonic is in Seacaucus N.J.

David    

949.6 toll free number for TechnicsMPGS::PIERMARINIThu Nov 05 1987 06:398
    
    
    	The toll free number is 800-447-4700, 24hours a day 7 days a
    week.  The eastern office is at ; 45 Hartz Way
    				      Secaucus,N.J. 07094
    				      201-348-7460
    
    		Paul
949.7Limited field reparis on SL-XP7PARSEC::PESENTIJPFri Nov 06 1987 06:569
to .0

I brought my SL-XP7 to the place in Fitchburg.  They do repairs there.  
However, the guy told me that if the repair is not one of the limited number 
that they can actually do in the field, it gets sent back to the factory.  Be 
prepared.

						     
							- JP
949.8Gotta wrench?CUPOLA::HAKKARAINENScrambled for your protectionTue Dec 01 1987 14:3010
    As a follow-up:
    
    I went to Park Ave. Audio/Video in Worcester and to Leo's in Fitchburg.
    Park Ave. wouldn't touch the xp7. Leo's was too busy and couldn't
    get to it for at least two weeks.
    
    So, I called the Technics repair center in Westwood. For a flat rate of
    $89.95 plus parts plus return shipping they'll work on it.
    
    Note 989 describes an $88 Crown portable. Sounds pretty good.