T.R | Title | User | Personal Name | Date | Lines |
---|
796.1 | No problem | PARSEC::PESENTI | JP | Thu Jun 18 1987 08:18 | 11 |
| I don't believe they will charge you anything if you send in the freebie
coupon.
In case you do have a problem, however, call 800 information and ask for their
number. I found the people to be very helpful.
- JP
PS: If you do talk to them, tell them that many people will start dropping
out of their club if CBS actually starts copyguarding cds!
|
796.2 | No charge here | WCSM::PURMAL | Big is more than small is less | Thu Jun 18 1987 12:19 | 6 |
| I'm a member of the CBS Compact Disc Club and I got two of those
coupons because of out of stock CD's. We just got a CD from one
of the coupons and there was no shipping or handling charge. It
was nice to see a bill with AMOUNT DUE $0.00 on it for a change.
ASP
|
796.3 | | BIMINI::PROJECTS | | Fri Jun 19 1987 12:41 | 17 |
| I've received many "freebie" coupons for out of stock items (although
I still can't figure why these same CD's are featured so predominantly
in their monthly brochures) - but I have never been charged any
shipping costs for the freebies.
Also, I ordered two CD's from the last mailing under the preferred
membership plan (i.e. one full price CD and one half-price CD).
One CD was temporarily out of stock, but I received the other CD
and they only charged me a portion of the shipping cost versus
full shipping costs for both discs shipped separately.
All in all, I find their shipping costs practices to be quite fair.
My only peeve is "just once" I'd like to get the CD on time rather
than the "out of stock" notices.
Pat
|
796.4 | Hurry Up and Wait | AQUA::ROST | Four strings are better than six | Fri Jun 19 1987 14:31 | 6 |
|
I've noticed that everytime I order something a little off the beaten
path it's out of stock. Like they only make them up when they need
some?
|
796.5 | more screwy things at CBS | SYLPH::ALLEN | Roger Allen | Mon Jun 22 1987 11:19 | 47 |
| RE: .0
Did you ever get the phone #? maybe you could post it here...
I'm kind of p-o'd at the CBS club at the moment, and will be calling
and/or writing.
A while ago (it seems like a looong while ago) I sent in my order
form to join the club. I don't remember all of my selections, but
one was Peter Gabriel's "SO". Two of the 3 discs came in the mail
(seems like it took a lot longer than RCA), with a credit slip for
one disk, and a coded note that indicated that "SO" was out of stock.
The note said I could re-order the same disc, or a different one,
at no cost. I wanted "SO", so I re-ordered it.
Then, after another long wait, I got stuff in the mail at the weekend.
There was another credit slip for one CD. And two notes. One note
was on the invoice sheet. It reads:
"The items noted below cannot be requested on a dividend or credit
certificate. They are available for purchase only. Enclosed please
find a replacement certificate for ordering an alternate selection.
SO 345777T "
The other note, a photo-copy of a standard note:
"Dear Member:
The recording(s) you recently requested is no longer available through
the Club.
Enclosed is a credit certificate(s) you may use to order an alternative
selection(s).
Cordially,
Douglas Mitchell
DM:R-BK-51 Membership Director "
And then, to cap it all, in the most recent issue of DISCOVER they
have their membership offer (3 for $1.00 or whatever) and one of
the discs available is ... Peter Gabriel's "SO".
What's a bargain-hunter to do?
- roger
|
796.6 | Need Catalog Number for Bob Dylan's _Biograph_ | VLNVAX::KARLSON | Only 186 shopping days until Xmas! | Mon Jun 22 1987 11:30 | 23 |
|
RE: .-1
I too have noticed that RCA delivers much quicker than CBS.
Perhaps that's why they rip you off so bad on postage/handling?
8^)
This month's CBS catalog has another one of those "buy one get
another for half-price" deals. I recently ordered a single CD for
$14.98, and for my 1/2 off CD I ordered Fantasia (a 2 CD collection).
*YES* -- they did give me the 1/2 off on the Fantasia soundtrack.
I was amazed. But grateful!
Now I want to try the same thing with Bob Dylan's _Biograph_.
Unfortunately I only keep the most recent two months worth of catalogs,
and this is not listed in either. Can someone out there who may
have more than one back catalog provide me with the order number
for Bob Dylan's _Biograph_?
(Hint: For those of you who have waited on Springsteen's live
set -- you could try this and get his set for roughly ~$20.00!)
-rkj
|
796.7 | telephone # (not a free call) | NAC::J_MICHAUD | Jeff Michaud | Mon Jun 22 1987 20:35 | 15 |
| .-1
I just scanned thru the may, june, and summer '87 catalogs with
no luck on Dylan, but somebody with better eyes than me may
find it.
.-2
I just called up the 800-555-1212 info number and she had no
lisiting for the "CBS Compact Disc Club". I did get a non-
toll free number before but I am going to be damned if I
pay for a phone call. The number I got was (812)466-8111
Whoever said there was a toll-free #, could you please elaborate,
thanks.
|
796.8 | Get it from the record club... | PARSEC::PESENTI | JP | Tue Jun 23 1987 05:34 | 7 |
| Ok. I actually got the number for the CBS record club from 800 information.
When I called them, they gave me the 800 number for the CD club. I assumed
(incorrectly) that this number would be listed in information. I wrote it
down on the catalog, and tossed the catalog later.
Sorry
- JP
|
796.9 | No Free Springsteen Sets | AQUA::ROST | Four strings are better than six | Tue Jun 23 1987 09:28 | 5 |
|
I haven't seen the Dylan but the Springsteen set is footnoted "not
available as a free, bonus or discount selection".
|
796.10 | Will their prices decrease with their sound quaility | NCADC1::PEREZ | The sensitivity of a dung beetle. | Tue Jun 23 1987 23:44 | 6 |
| Is this gem of a CD club brought to us by the same people that are
so eagerly pushing Copyguarding CD's.
Will they (the club) be pushing copguarded CD's as soon as CBS gets
their system in place?
|
796.11 | What's the bottom line? | SKYLRK::WALSH | | Thu Jul 30 1987 21:18 | 8 |
| I attempted to order "THRILLER" through this club.
You guessed it, they were out of stock.
Now this is the largest selling album in history.
It's sales significantly affected the bottom line of CBS.
Furthermore, it is available in record stores on CD.
Why would CBS be "out of stock" of the largest selling album in
history?
|
796.12 | The real bottom line - not CBS Inc. | SSGVAX::LUST | Reality is for those that can't handle drugs | Thu Aug 13 1987 17:16 | 14 |
| * < Note 796.11 by SKYLRK::WALSH >
* -< What's the bottom line? >-
*
* Why would CBS be "out of stock" of the largest selling album in
* history?
*
The bottom line is that CBS, Inc., has absolutely no connection with the
CBS Record/CD club. CBS sold its club several years ago to RCA (hence
they have the same address). And just a few weeks ago, GE sold the RCA
record club to A German company - Bertelsmann.
Dirk
|
796.13 | A worried new member | GCANYN::MACNEAL | Big Mac | Tue Aug 18 1987 16:23 | 5 |
| I just received my introductory shipment with all 4 of my selections (I
bought the optional 4th for half price deal). After reading all of the
negatives in here maybe I should just fulfill my requirements and get
out? That would be too bad since economically the Club seems like a
good deal.
|
796.14 | I was Cancelled | TOOK::MICHAUD | Jeff Michaud | Tue Aug 18 1987 21:11 | 23 |
| Last week I paid I sent in payment for my last required CD
and I inserted a little note saying that now that I've meet
my obligation, that I no longer want the Selection of the
month sent to me unless I request it.
Well yesterday I got this in the mail from them:
----------------------------------------------------
Dear Mr. Michaud
Thank you for your correspondence and payment.
This membership has now been cancelled and the name
will be removed from our files for future shipments
and announcements. If mailings were in process before
cancellation could take effect, they could not be stopped.
Should you receive a shipment you do not wish to keep,
please use the enclosed mailing label to return it.
--------------------------------------------------------
I didn't ask for them to cancel my membership. What a
bum deal!
|
796.15 | Give it a shot | EXIT26::STRATTON | Walk like Annie gypped Ian | Tue Aug 18 1987 23:40 | 17 |
| I've been a member for 6-7 months and have received a total
of eight disks (to date) from them. Including postage,
handling, and tax (but not the stamps I use to send checks,
etc.), they've cost just under $9.00 each.
There were two others I ordered that they said were no
longer available (though I've seen them in stores since
then), and one I did get had to be back-ordered and took
about six weeks to arrive (and during those six weeks I
saw it in many stores).
I haven't been ripped-off; far from it, but I haven't been
very impressed with the choices in their monthly brochure.
I don't think I'll stay a member much longer.
Jim Stratton
|
796.16 | | CSSE32::SIEBOLD | It's terrible to be talked to death | Wed Aug 19 1987 11:30 | 18 |
| Just wanted to let you know that I am now member of the CBS
disc club the secind time within about 3/4 of a year with the
same address. I already got my introductory offer. Nothing was
missing. But of course I'll leave again after buying my agreed
upon 2 CDs. Last time it took me about 2 months to leave their club.
They deleted me from their list only after I send my letter
certified and return receipt required!
I believe the other CD club ( the name escapes me right now) is
a better deal since you get 50% coupons with your required
purchase of 2 CD ( your committment). I am also member in this
one, and it worked fine until, Everything was shipped and contained
all promised coupons. At one one they reminded of paying for a
shipment I did not receive, but after talking to them via the phone,
they just reshipped it.
Regards
Thomas
|
796.17 | So? | SYLPH::ALLEN | Roger Allen | Thu Sep 17 1987 22:32 | 17 |
| RE: .5 (yep, an oldie).
Just to let you know, after getting the run-around a couple of times
on the "So" album, I wrote a polite letter basically saying "you're
all screwed up, what's the real story? I'd really like "so" as
originally ordered when I joined the club". I addressed the letter
to one of the "membership directors".
I got "So" in the mail within a week. No charge for separate shipping.
Now I'll buy the two I'm obliged to buy at regular prices, then
leave.
And maybe rejoin in a few months provided that the selection changes
or improves.
- roger
|
796.18 | CBS TOLL FREE NUMBER | ESKWYR::SHEPHERD | | Thu Feb 18 1988 08:56 | 3 |
|
I HAVE THE NUMBER. AS OF 2/18/88 IT IS (800) 457-0500
|
796.19 | | MENTOR::REG | Please don't ask about my new bike ? | Tue Feb 23 1988 08:54 | 14 |
|
I think we're still living with a bit of a hang over from vinyl
disk days, i.e. a lot of us still want to buy our disks "unopened".
If/when we can overcome that it will make much more sense for the
stores to depackage them, display only the box and play the disk
for us in the store (headphones please, I want to hear THIS one
and not THAT one).
Another solution would be for us (dec) to sell zigga_mega_data storage
to the stores through the record companies so that they could.....,
oh forget it.
R
|
796.20 | is this usual/typical? | GLASS::HULL | Is there life after Plan A? | Sat Sep 24 1988 16:06 | 32 |
| About 15 days ago I sent in my paperwork for the Sony CD player bonus - 5
CDs thru the CBS CD club for a total of $12.98, and no further obligation.
Effectively knocked $60.00 off the $300 I spent on my new Sony CDP-C50
player.
Today in the mail I got my package from CBS CD Club with 3 of my 5 disks
(Robert Plant - Now and Zen, M. Jackson - BAD, Sting's new one), but 2 were
marked on the invoice top section as:
Shipment complete - see other papers for notice (<something like that)
B The Joshua Tree B Springsteen
I'm *guessing* that the "B" in front of those two titles means
"Backordered", but who knows? Also, all the literature from the club kept
saying "welcome to the club - enclosed you will find your *THREE* free CDs
for joining the club. (What about my other two????) Also, they showed the
billing a Shipping $4.00, paid $12.98, 8.98 CRedit remaining.
I was glad to see the disks today, but nowhere does it say what is going on
with the other two, and NONE of their literature (including a letter from
Sony saying how happy they are that you bought one of THEIR CD players)
does it mention the terms of the offer I sent in for.
I'm not panicking at this point, but just wondering if anyone else is going
thru the same promotion with similar results.
I intend to call CBS CD Club ASAP and get their side of the story.
Regards,
Al
|
796.21 | CBS is on the ball! | GLORY::HULL | Is there life after Plan A? | Tue Sep 27 1988 14:43 | 22 |
|
Monday morning I called CBS at the 800 number, gave my membership
# and was very politely and quickly told that they were having
some problems in their paperwork with the 5-disc offer, due to a
prior Sony 3-disk offer (hence the old literature sent out). They
said my other two disks were already on their way! Also, in
Monday's mail, I got a letter from Columbia (CBS) stating the same
as I'd heard on the phone. They must've mailed it 5 minutes after
the first package went out!
So as of now everything looks very kosher, and they are certainly
fast at getting these discs out.
I'm going to try out the RCA CD club too: 6 for price of 1, no
further obligation. They offer the Dutoit/London recording of
Gustav Holst/The Planets, which was given a 10/10 review in the
latest issue of Digital Audio out of a field of 7 or 8. Can't
wait to get it!!
REgards,
Al
|