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Conference gyro::internet_toolss

Title:Internet Tools
Notice:Report ALL NETSCAPE Problems directly to [email protected].rnet? Read note 448.L for beginner information.
Moderator:teco.mro.dec.com::tecotoo.mro.dec.com::mayer
Created:Fri Jun 25 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4714
Total number of notes:40609

4671.0. "Urgent! Problems downloading Patch via Internet!" by MUNAXP::AUEROCHS (Stephan Auerochs, CSC Munich) Wed May 14 1997 07:00

Help!

Many of our customers in Germany cannot download the Delta-Time-Limit-Patch
from the  Public Patch Page
(http://www.service.digital.com/html/patch_public.html). Instead of saving the
file to disk the browser views the contents of the file!
This behaviour is depending of the proxy-server. I can reproduce this
behaviour: Here in the location FKR/Germany I normally use the Proxyserver
www-proxy.rto.dec.com; with this server I can download the files to disk
(The browser shows a dialogbox "save as..."). With www-proxy.clr.dec.com the
browser immediately begins to download the file and shows the (binary) content
in the window.
This behaviour occurs with Netscape Navigator (V2, V3), Emosaic, running on
OpenVMS and Windows95. The Helper application/octet-stream is always "save to
disk", no other Helper for extension exe/bin exists. This problem depends on
the ftp-access, with http-access (for example downloading the Freeware
CD-Files) it works with both proxy-servers.
What is the reason for this behaviour?? The only way I see is to change the
Proxyserver, but many customer have only one proxy-server/Internet-provider to
choose.
This is a very urgent problem, because there was a delay in telling the
customers about the Delta-Time-Limit-Problem here in Germany and many customers
have now problems to get the patch in time. Please tell me what we in CSC
Germany can do for the customers. Does another way exists for the customers to
download the patch??

Thanks!

Stephan Auerochs, Digital Service Center Munich

(also posted in Digital Notes Conference) 
T.RTitleUserPersonal
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4671.1MRPTH1::16.121.160.248::slab[email protected]Wed May 14 1997 09:295
Answered in another conference.

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4671.2hope in sightDSNENG::KOLBEWicked Wench of the WebWed May 14 1997 13:114
The reason for this problem is that the system hosting the files for Colorado does 
not understand the mime type of the compressed files. I was told that when they upgrade
the system to an alpha (happening soon) they will also set it up to understand the
browser mime types. liesl
4671.3teco.mro.dec.com::tecotoo.mro.dec.com::mayerDanny MayerWed May 14 1997 14:3812
> The reason for this problem is that the system hosting the files for Colorado 
does 
> not understand the mime type of the compressed files. I was told that when they 
upgrade
> the system to an alpha (happening soon) they will also set it up to understand 
the
> browser mime types. liesl

	That makes no sense to me.  It takes about one minute to add the right
  mime type to the server.

		Danny
4671.4PCBUOA::BAYJJim, PortablesWed May 14 1997 15:192
    Not if the ISP is Ultranet, in which case it takes about three months.
    
4671.5DSNENG::KOLBEWicked Wench of the WebThu May 15 1997 15:504
I believe the current FTP server in Colorado is an ultrix system that isn't web worthy.
However, I didn't ask for details past the fact that it was going to be fixed when they
upgraded to the Alphas. I have my web pages on one system with FTP pointers to my files
on the other. liesl