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Conference gyro::internet_toolss

Title:Internet Tools
Notice:Report ALL NETSCAPE Problems directly to [email protected].rnet? Read note 448.L for beginner information.
Moderator:teco.mro.dec.com::tecotoo.mro.dec.com::mayer
Created:Fri Jun 25 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4714
Total number of notes:40609

4644.0. "Netscape/IE TCP error" by ALFHUB::FLAHERTY () Thu May 01 1997 01:15

    Han anyone experienced problems when dialing in via RAS, and using
    either IE or Netscape? I work at the CCS helpdesk and have been getting
    numerous complaints that clients can make successful connects to
    external pages, but not internal pages. Clients are using various proxy 
    servers (CRL, CXO,ALF). The error is:
    
    	"Proxy net error has occurred. Unable to connect to server. Tcp
    error:No route to host"
    
    	I have mailed a service request to [email protected]
    
    Regards, Rick
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4644.1MRPTH1::16.121.160.239::slabThu May 01 1997 02:147
No problems here, from W95 and Netscape Navigator Gold 3.

Do your customers have dec.com [Netscape] or *.dec.com [IE] in the 
"No proxy for" space?


4644.2PYRO::RONRon S. van ZuylenThu May 01 1997 03:3730
    Remember, the proxy is not used when accessing internal pages.  This is
    not a proxy problem and logging a call to the IMC (which maintains the
    production external proxy servers at CXO, ALF and DAS) isn't going to
    do a bit of good.  The client talks directly to the internal host.
    
    As the previous note mentioned, the no proxy settings should be set...
    as they have been since the beginning to time.  ".dec.com" for Netscape
    Navigator and "*.dec.com" for Internet Explorer.  This is not new.  ##
    
    By the way... the proxy settings for access should be:
    www-proxy.{your-site-code}.dec.com (in most cases)
    
    (Ping it to see if it works for you; it's not everywhere.)  An
    attempt was made to point www-proxy at each site DNS domain to the
    closest/fastest proxy server on our corporate WAN.  (People still point
    to PA or CRL even though there are closer servers that would minimize
    WAN traffic.)
    
    This, of course, only applies to people not using AltaVista Tunnel for
    access to the network.  In that case, you never use a proxy and do not set
    a "no proxy" setting at all.  (You're on the external and internal
    Internet at the same time.)
    
    --Ron
    
    
    ## In some sites, there might be special caching proxy servers that
       are intended to reduce WAN usage.  In these cases, "no proxy" might
       not be set -- all data is funneled through the cache.  This is
       mostly overseas.