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Conference gyro::internet_toolss

Title:Internet Tools
Notice:Report ALL NETSCAPE Problems directly to [email protected].rnet? Read note 448.L for beginner information.
Moderator:teco.mro.dec.com::tecotoo.mro.dec.com::mayer
Created:Fri Jun 25 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4714
Total number of notes:40609

4641.0. "Internet Shortcut Missing" by ABACUS::DECDIRECT (I am a leviathan, I am.) Wed Apr 30 1997 13:02

                                         
    Have a question.... Running Windows95,  When I "right-click" my mouse on 
    any page in Netscape Gold V3.01, a drop-down menu displays with:
        Back
    	Forward
    	Add Bookmark
    	Internet Shortcut
    
    Using Internet shortcut, I can easily create a desktop icon to quickly
    get to that page again.
    
    Problem:
    Multiple users in my area were just upgraded to Windows95 and when they
    do the same "right-click", the Internet Shortcut option is not there. 
    We reinstalled Netscape and the problem remains.  I'm puzzled.
    
    The $64K question is:
    Do I need to enable/install some option either within Netscape or
    Windows95 for them to get the same functionality?  I'm trying to 
    get everyone running the same.
    
    Regards,
    Jim Thomann
    [email protected] or DTN: 227-3056  
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4641.1suspect Url.dllHYDRA::VANORDENWed May 07 1997 17:4318
    
    Jim,
    
    >Problem:
    >Multiple users in my area were just upgraded to Windows95 and when
    >they do the same "right-click", the Internet Shortcut option is not
    >there.  We reinstalled Netscape and the problem remains.  I'm puzzled.
    
    I'd suspect a problem with the Internet Shortcut Support DLL (Url.dll
    located in the Windows\System folder).
    
    Several products install their own version of the file, and it may be
    altered, corrupted or missing.  You could start by renaming it (if it 
    exists on the problem systems) and reinstalling it from the CD.
    
    
    Donna
              
4641.2That Fixed it!!!ABACUS::DECDIRECTI am a leviathan, I am.Wed May 07 1997 18:519
    Donna, 
    Bingo!!!! I looked on 2 of the newly upgraded systems and neither
    had the "url.dll" file.   I copied it down and it worked perfectly!
    (Didn't even have to reboot the PC).  Many thanks for the fix, 
    for now I can get all these users (75 +) on the same page.
    
    
    Regards, 
    Jim T.