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Conference gyro::internet_toolss

Title:Internet Tools
Notice:Report ALL NETSCAPE Problems directly to [email protected].rnet? Read note 448.L for beginner information.
Moderator:teco.mro.dec.com::tecotoo.mro.dec.com::mayer
Created:Fri Jun 25 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4714
Total number of notes:40609

4623.0. "MSN shuts down mail for 24-36 hours for an upgrade with no prior warning!" by teco.mro.dec.com::tecotoo.mro.dec.com::mayer (Danny Mayer) Fri Apr 18 1997 10:00

To: ISP program team <[email protected]>,
        [email protected],
        Normandy Mailing List <[email protected]>
Subject: MSN shuts down mail for 24-36 hours for an upgrade with no prior warning!
From: Marc Nozell <[email protected]>
Date: 17 Apr 1997 16:11:44 -0400
Lines: 65
X-Info: IBG Mail Server
X-Listmember: [email protected]


Not a good way to run an ISP.

-marc

------------------------------------------------------------------------

From http://www.msnbc.com/news/69466.asp

MSN shuts down e-mail for upgrade Maintenance work could take 36 hours
      
      NEW YORK - Microsoft Corp. said Thursday
      that its Microsoft Network has shut down its
      worldwide electronic mail service in order
      to upgrade its e-mail servers.  Microsoft is
      a partner in MSNBC.

      The installation will take about 24 to 36
      hours, starting from 8:00 p.m. ET on April
      16, the company said. During this time,
      Microsoft Network members worldwide will not
      be able to access or receive e-mail, it
      said.  The e-mail server installation will
      not affect the service as a whole members
      will still be able to access the Internet
      and all MSN programming apart from e-mail
      during the upgrade.

      The network, with approximately 2.2 million
      subscribers, took the servers offline for
      unexpected maintenance work. No prior
      announcement was made of the interruption in
      service, which could inconvenience many of
      customers who rely on e-mail for business
      communications.

      A message to customers on the Microsoft
      online service, the world's third largest,
      said the network experienced a partial
      outage of its e-mail service earlier this
      week that prompted it to accelerate an
      expansion of its e-mail capacity that had
      been planned for later this month.
      
      Similar growing pains at rival America
      Online, the world's largest online provider
      with eight million members, led to a
      cyberspace blackout late last year that
      prompted a consumer outcry and culminated in
      lawsuits.

      The rapid expansion of online services has
      sparked debate over whether they have an
      obligation to be as reliable as utilities
      such as telephone and electric service.

      Reuters contributed to this story.


T.RTitleUserPersonal
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4623.1Good reason not to allow the post office to become an ISPSMURF::GAFJerry Feldman, Unix Dev. Environment, DTN:381-2970Fri Apr 18 1997 11:078
    re: .0
    >Not a good way to run an ISP.
    Very true. Not only this, but when a major provider decides to block
    incoming email, that causes mail queues all over the Internet to grow,
    which causes some delays in email processing. List servers are
    particularly vulnerable to this. One ISP solution was when the mail
    queues grew too large, he would dump all the mail into UUCP. The recent
    AOL email problems even caused systems at BBNPlanet to crash.