| Title: | Internet Tools |
| Notice: | Report ALL NETSCAPE Problems directly to [email protected] . rnet? Read note 448.L for beginner information. |
| Moderator: | teco.mro.dec.com::tecotoo.mro.dec.com::mayer |
| Created: | Fri Jun 25 1993 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4714 |
| Total number of notes: | 40609 |
We have in this office, an LSR2000 printer (a Digital Color Laser
Printer). When we use Internet Explorer, we can send color text and
graphics to the printer and it works fine. However, Netscape V3 will
only print color text. The graphics come out grayscale. Now, if we
print to a color ink jet printer, all is fine with Netscape.
Does anyone have any ideas/suggestions on what to do? This is one of
the strangest things I have seen. And no, we do not really want to use
IE. In this office, we have standardized on Netscape.
Thanks,
/jim
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 4619.1 | Also try HUMANE::POSTSCRIPT_PRINTING | FUNYET::ANDERSON | Exchange *this* | Thu Apr 17 1997 17:02 | 15 |
On what operating system are you running Netscape Navigator? What version of printer software are you running? (It's displayed on the page that's printed when you power on the printer.) If it's V1.0, order part number LNC1X-CF to upgrade to V2.01. You will need a CD-ROM drive to connect to the printer for this upgrade. If it's V2.01, get the latest software from our Web page ( http://www.printers.digital.com ) and upgrade to V2.1. The new software may help with your problem, although I've personally seen and heard of problems printing color from Netscape Navigator. Paul | |||||
| 4619.2 | Followup info on LSR2000 | DYOSW5::WILDER | Does virtual reality get swapped? | Fri Apr 18 1997 11:10 | 29 |
re: -1
Sorry.
OS, well it has always worked fine when printing from Netscape on a
DUNIX system. Where we have problems is when printing from a PC with
Windows95 and printing through the UNIX Printserver (we don't have IPX
on our PCs).
As far as "version of software", the only thing I see from the startup
page is: "Adobe Postscript Level 2, V2013.114"
Other than that, there is no "version" information. NOTE: This is a
Colorwriter LSR2000, not the + variant.
We did come up with a workaround...in the Printer Properties, under the
Device Options, we forced the Printer Features Color Mode to CMYK,
instead of Printer's Default. This seems to work for Netscape, until we
print color via MS Word. Then we have to set it to CMYK again (even
though the features are CMYK, we must "reset" them again).
If the above Adobe info is NOT the printer software version, how else
can we find the version? I have the start-up page in front of me, and I
don't see anything else.
Thanks for your help.
/jim
| |||||
| 4619.3 | 2000 = V1.0; 2000+ = V2.01/2.1 | FUNYET::ANDERSON | Exchange *this* | Fri Apr 18 1997 12:39 | 5 |
You have a Colorwriter LSR 2000 running V1.0 software. There have been a number of fixes in V2.01 (which is the upgrade to the 2000+) and V2.1. It is worth your while to perform this upgrade. The cost of the LNC1X-CF kit is $159 list. Paul | |||||