| Here is some info about the driver:
Subj: GRAM: [TD 2280] KZPSA Windows NT/Alpha driver v1.41 released -
BLITZ
Author : LINDA WARREN
User type : DBA
Location : USTIMA
Vaxmail address : BSS::LWARREN
Copyright (c) Digital Equipment Corporation 1997. All rights reserved.
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| d | i | g | i | t | a | l | TIME DEPENDENT BLITZ
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BLITZ TITLE: KZPSA Windows NT/Alpha driver version 1.41 released
to fix restart crashes and crash dump write failures.
PRIORITY LEVEL: 2 = Non-time critical
DATE: April 18, 1997
TD #: 2280
AUTHOR: David Trudeau
DTN: 237-2659
EMAIL: SUBSYS::TRUDEAU
DEPARTMENT: A&BC Storage Revenue Engineering
=================================================================
PRODUCT NAME(S): KZPSA, Windows NT
PRODUCT FAMILY(IES):
Storage _X_
Systems/OS ___
Networks ___
PC/Peripherals ___
Software Apps. ___
BLITZ TYPE:
Maintenance Tip _X_
Service Action Requested ___
IF SERVICE ACTION IS REQUESTED: (Check all that apply.)
Labor Support Required ___ {Requires MCS to provide service
labor}
Material Support Required ___ {Requires MCS to provide material}
Estimated time to complete activity (in hours): 0.25
Will this require a change in the field's inventory: Yes ___ No
_X_
Will an FCO be associated with this advisory? Yes ___ No _X_
DESCRIPTION OF SERVICE ACTIVITY REQUESTED (if applicable): N/A
**********************************************************************
SYMPTOM:
Two problems have been reported which have been addressed
in the new version 1.41 of the deckspsx.sys driver for
Windows NT on Alpha platforms with KZPSA installed. The
first fix addresses crashes(the infamous "blue screen") seen
during a warm restart of the system. The second fix
corrects a problem that would prevent crash dumps being
written to the system disk if the KZPSA is in the boot path
or path to the specified dump disk. See the "PROBLEM
STATEMENT:" section below for details.
SOLUTION:
If you are seeing either of these problems, you should
download and install the new version 1.41 deckzpsx.sys
driver for Windows NT/Alpha. This driver has been qualfied
under Windwos NT version 3.51 and 4.0. You can get the
required installation files at the following locations:
* via DECNET at
SUBSYS::PROJ1:[HBA.PZA.PUBLIC.NT.ALPHA.V141]
* via the Digital Intranet at URL
http://osfsrv.shr.dec.com/abc_se/
Make sure you read the file README.TXT that comes with the
distribution for instructions on how to install this new
driver.
VERIFICATION:
Repeat steps used to replicate the symptoms you have been
seeing,
and verify they have been eliminated by the driver.
PROBLEM STATEMENT:
The following problems have been resolved in v1.41 of
DECKZPSX.SYS
1.) WNT system crashes (blue screen) during warm reboot.
This problem is the result of spurious interrupts during
the warm reboot prior to driver initialization of various
internal structures and pointers.
Solution: the interrupt handler was modified to avoid accessing
critical structures/pointers prior to their initialization.
2.) Crash dumps to the system disk will not occur if the KZPSA
is in the boot path (or the path to the specified dump disk).
During the dump operation, DECKZPSX receives a smaller amount
of memory than requested for use as its communications area
with its target hardware.
Solution: The driver was modified to work correctly with a
smaller
memory allocation in this case; should the normal request ever
fail
during a normal WNT boot, an Event Log entry is generated.
LARS INFORMATION: (Supplied by MCS)
Attention Service Personnel: Begin the comment field of your
LARS
with the word "BLITZ" when you perform an activity associated
with a
BLITZ Type "Service Action Requested".
*** DIGITAL INTERNAL USE ONLY ***
\\ GRP=TIME_DEPENDENT CAT=HARDWARE DB=CSSE_TIME_CRITICAL
\\ TYPE=KNOWN_PROBLEM TYPE=BLITZ STATUS=CURRENT PROD=KZPSA
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