Conference decwet::winnt-clusters

597.0. "NT Cluster questions from a (potential) customer " by NQOS01::nqsrv319.nqo.dec.com::Workbench (Inside Intel) Mon Feb 03 1997 20:07

When (if) you get sales reps in here, we probably need everything 
immediately.  I don't want to be the exception, so here goes:

I'm a sales rep for a large account, that shall remain anonymous to 
anyone who doesn't read my p_name.  I responded to a Request for 
Information last week from my customer, after we were unsuccessful in an 
NT Clusters bid ( know this is confusing).  Fortunately, a group inside 
the customer wants us to win, and is trying to go against IT's selection 
(NCR/IBM).  They/we are using our worldwide support ability as leverage 
to have Digital selected for a major piece of their NT Server business.  
Today the customer asked for a clarification on the following questions, 
and since he is fighting an uphill battle for us, I hate to yell at him 
for not giving me enough time.  Any help I can get on this would be 
appreciated.  I'll be on a plane tomorrow, but will check both my voice 
and email.

Due to internal politics at the customer, we are talking Intel servers to 
be running NT Clusters, if that makes a difference.


The questions:

- What percent of ourNT support is using NT clusters?  How many 
installations is this?

- Three reference sites with contact names who are using Digital Clusters 
for NT in a 24X365 environment.

- How many people are dedicated to NT support? 


I apologize for the rushed nature of this, but I don't have a choice.  I 
can be reached by email at Bruce may@phx or swam1::may_br, or via 
voicemail at 602-715-8784.

Bruce   

  Your questions are best answered by the Product managers.

  Try mailing  Diane LJSRV1::loomis 
               Fiona LJSRV1::Carr

    I was involved with a customer that evaluated clustering from
    several vendors. On the IBM cluster they estimated that
    failback time when using 1 TB of disk would be something like
    57 HOURS....
    
    We dont't have that problem, and we use off the shelf standard
    hardware. (read cheaper)
    
    /Per-Erik Elfgren