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Conference napalm::commusic_v1

Title:* * Computer Music, MIDI, and Related Topics * *
Notice:Conference has been write-locked. Use new version.
Moderator:DYPSS1::SCHAFER
Created:Thu Feb 20 1986
Last Modified:Mon Aug 29 1994
Last Successful Update:Fri Jun 06 1997
Number of topics:2852
Total number of notes:33157

2689.0. "Yamaha Electone Organ, Help!!" by HANNAH::CHAN (Aston CHAN, DSG1-2/C7, DTN 235-8142) Wed Jul 24 1991 13:01

    Hi,
    
    This note was posted to ELECTRO_HOBBY.NOTE a while but looks like I
    can't get much help from there.  Therefore I'd like to try it here.
    
    Many thanks.
    
    -Aston
    
    
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Note 1166.0               Yamaha Electon Organ, Help!!                 2 replies
HANNAH::CHAN "Aston CHAN, DSG1-2/C7, DTN 235-8142"   29 lines  16-JUL-1991 09:22
--------------------------------------------------------------------------------
    Hi,
    
    My Yamaha Electone Organ has been broken down for almost a year.  I did
    call the serviceman couple of months ago but he couldn't fix it.  He
    said (after calling the Yamaha service centre couple of times) it's the
    main board (DM1?) that needed to be replaced.  To replace such a board
    will cost around US$700!
    
    My question is :
    
    1. Does anybody know a serviceman who can fix the board by himself
       instead of just replacing a new one?  This is what Yamaha suggested
       me to do.
    
    2. Is there any electronic guru who would like to try?
    
    The problem is that when I turn on the organ, nothing happens.  The
    panel lights are not turned on and the keys are not working.  Looks
    like the fuse is blew but I've checked all the "visible" fuse and they
    are all fine.  May be it's the "fuse" on the board itself (??).
    
    The model is MC450 (equivalent to MC400) full size organ.
    
    I live in Merrimack, N.H.
    
    Thanks in advance for any help.
    
    -Aston
    
    
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2689.1MANTHN::EDDLOOP (lewp) n. See loop.Wed Jul 24 1991 17:147
    Should be easy enough to run some basic tests on/near the power supply
    with a DVM. Such catastrophic failures are *usually* pretty easy to 
    find.
    
    Gut reaction tells me the serviceman was, um, confused....
    
    Edd
2689.2Modern Service ProcedureRGB::ROSTIf you don&#039;t C#, you might BbWed Jul 24 1991 17:2917
    >Gut reaction tells me the serviceman was, um, confused....
    
    No, gut reaction says the serviceman is not supposed to repair boards. 
    He probably has a test that determines the failure is on the main board,
    then he swaps it out.  This is increasingly common in electronics these
    days (including DEC electronics, eh?), as the troubleshoot time on a
    board is too expensive, not to mention that the need for highly trained
    repair people.
    
    I went through this with Ensoniq.  They wouldn't even provide schematics
    to users who would prefer to look around the board rather than paying
    hundreds of $$ to swap it out.
    
    Back to our regularly scheduled topic....
    
    
    							Brian
2689.3MANTHN::EDDLOOP (lewp) n. See loop.Wed Jul 24 1991 17:5810
    Board swap? Hey! You be talking to a Field Service engineer, bucko!!!
    
    :^)
    
    Anyhow, if .0 can get me the unit AND accept full responsibility for
    any goof-ups, I'll look at it. So far, I've successfully repaired
    95% of my failures, shipping out only when I knew I was over my
    head.
    
    Edd
2689.4HANNAH::CHANAston CHAN, DSG1-2/C7, DTN 235-8142Wed Jul 24 1991 18:1823
    re: -*
    
    Humm, looks like I have better luck here.
    
    >Should be easy enough to run some basic tests on/near the power supply
    >with a DVM. Such catastrophic failures are *usually* pretty easy to 
    >find.
    
    What is a DVM?  Is it something that I should check?
    
    >Gut reaction tells me the serviceman was, um, confused....
    
    He does have an electro-scope but looks like he is not that familiar
    with that particular model.  I paid him 75 dollars already, but the
    organ is still not working.
    
    Any good serviceman that you can recommend?
    
    Thanks.
    
    -Aston
    
    
2689.5MANTHN::EDDLOOP (lewp) n. See loop.Wed Jul 24 1991 19:093
    DVM:== Digital Voltmeter
    
    Edd
2689.6RICKS::SHERMANECADSR::SHERMAN 225-5487, 223-3326Thu Jul 25 1991 00:414
    $75?!?  For nothing?  And, he didn't know what was wrong?  Gee, I would
    have only taken $50 to do that for ya ... ;^)
    
    Steve
2689.7off line okay??HANNAH::CHANAston CHAN, DSG1-2/C7, DTN 235-8142Thu Jul 25 1991 10:0514
    re : .6
    
    Yeh, $75 for nothing.  He supposed to charge $45 per hour but after 3-4
    hours of sweating, puzzling, he gave up :-(
    
    re : -* by EDD
    
    Thanks for your offer.  But my organ is too big to carry to your place.
    Where do you live?  Should I contact you off line?
    
    Anyway, many thanks.
    
    -Aston
    
2689.8MANTHN::EDDLOOP (lewp) n. See loop.Thu Jul 25 1991 10:063
    I'm in the Worcester, MA area, probably too far to make it reasonable.
    
    Edd
2689.9How about...HANNAH::CHANAston CHAN, DSG1-2/C7, DTN 235-8142Thu Jul 25 1991 10:4812
        Hi Edd,
    
        Do you mind if I drive you to my home or even pay you for the fuel,
        parts etc?  I think it should be far better than the $700 that I will
        have to pay for the board.
    
        I'm desperate!
    
        Thanks.
    
        -Aston
    
2689.10Offer him a drink, Aston :)PENUTS::HNELSONHoyt 275-3407 C/RDB/SQL/X/MotifFri Jul 26 1991 14:381
    
2689.11MANTHN::EDDLOOP (lewp) n. See loop.Fri Jul 26 1991 14:535
    Did someone say drink?
    
    8*}
    
    Edd
2689.12My two cents. worthNIBLIK::ROBSONFri Jul 26 1991 16:3732
    
    If the Electone has been broken down for almost a year, it would
    be interesting to recall the occassion on which the device was last
    known to be working, and if anything unusual was noticed on powering
    it off at that time, and whether any symptoms like those described
    were noted before. If the serviceman came to fix it a couple of
    months ago, then there must have been a period of some nine to ten
    months during which the Electone was either in storage or left
    plugged in to its original position but never switched on.
        Since the serviceman who came to fix it had discussions with
    Yamaha and named the board to be replaced as "DM1" (Digital Module 
    number 1?), maybe it can be assumed that he had enough familiarity
    with the MC450 to discuss the fault with Yamaha, but was unable to
    give full details as the repair philosophy for the fault was to
    swap the entire module for what would perhaps appear to the
    customer to be a minor component; this appears to have been
    accompanied by perhaps a strong hint from Yamaha that a service
    engineer other than that employed or associated with them would
    probably identify the component and obtain a spare part locally.
    	Since the panel lights do not come on, and assuming they
    operate on low voltage, and that if the Electone is microprocessor
    controlled, there may be a small "battery-backup" unit somewhere
    on the DM1 module, in which the battery has gone flat due to
    approx. 9 months non-usage, so the Electone can't start up
    its power up sequence.
        As a suggestion, it would be perhaps worthwhile asking a
    friend who is experienced in electronics to see if he can identify
    any component on the board which looks like a battery and 
    establish whether or not it is discharged.
        Hope this is at least a little help,
    Best Regards,                          
    Brian
2689.13Thanks.HANNAH::CHANDoBeDoBeDo...!!Mon Jul 29 1991 10:0311
    
    RE: -*
    
    Edd, how about 2 drinks??  :-)
    
    Thanks very much for all replies to this topic.  Looks like calling 
    the serviceman again to have the DM1 replaced is the only way to fix
    it :-(
    
    -Aston
    
2689.14MANTHN::EDDLOOP (lewp) n. See loop.Mon Jul 29 1991 10:487
    I thought the unit was fairly portable. If I could get it to my house
    for a week or so I'd be glad to take a look, but otherwise I'm afraid
    I can't help...
    
    (I'll accept the drinks tho!!!) :^)
    
    Edd
2689.15HANNAH::CHANDoBeDoBeDo...!!Tue Jul 30 1991 13:571
    Thanks Edd.  I will let you know later if I need your help.
2689.16HANNAH::ACHANAston CHAN, VIPS. DTN 235-8142, M/S DSG1-2/C7Mon Feb 17 1992 15:4013
    Okay,  I'd like to have the last trial here.
    
    Edd, in previous replies, did give it a spin but looks like it is not
    as easy as we first thought.
    
    Does anybody want to try it out?  Or do you know a good serviceman in
    N.H. ?
    
    Anyway, Thanks Edd for your help.
    
    -Aston
    
    May be I have to go for the expensive way :-(