| Title: | * * Computer Music, MIDI, and Related Topics * * |
| Notice: | Conference has been write-locked. Use new version. |
| Moderator: | DYPSS1::SCHAFER |
| Created: | Thu Feb 20 1986 |
| Last Modified: | Mon Aug 29 1994 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 2852 |
| Total number of notes: | 33157 |
I recently purchased a Casio CT-670, and it appears to have bugs in its
system exclusive event handling. I'd like to claim that this is a
defect in workmanship and have Casio fix it under warranty.
Has anybody here dealt with a situation like this before? How did you
resolve it? Was the manufacturer or vendor accommodating?
--Pat
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 2483.1 | What would satisfy you? | DCSVAX::COTE | Can't touch this... | Sun Nov 04 1990 09:46 | 9 |
Firstly, have you contacted the dealer and asked? Maybe you got a
machine that isn't operating to design specs...
Second, are you sure cockpit error isn't the source of the "bug"?
I'd imagine the best you could hope for would be either a refund (best
case) or a free OS update if/when one becomes available.
Edd
| |||||
| 2483.2 | QUINCE::MADDEN | Organizationally Challenged | Sun Nov 04 1990 15:56 | 11 | |
Though I discovered the bug recently, I bought the unit mail order two
months ago; I'm not sure I can ask for a refund at this point.
Warranty service or waiting (hoping?) for an upgrade look like my only
options right now.
[I'm sure that the problem is not cockpit error. Specifically, the
problem is that when a channel is set within the range of patches
50-57, a particular sysex won't work. It's supposed to work for all of
them.]
--Pat
| |||||
| 2483.3 | WEFXEM::COTE | Can't touch this... | Sun Nov 04 1990 16:12 | 7 | |
...then I'd contact Casio directly and ask. They may have a new
rev already out or in the wings.
I contacted the manufacturer of my drum machine about a 100%
reproducible bug. Their only reaction was "Wow man, bizarre..."
Edd
| |||||