T.R | Title | User | Personal Name | Date | Lines |
---|
965.1 | | POLAR::RICHARDSON | Pettin' & Sofa Settin' | Fri Oct 20 1995 09:18 | 1 |
| Do you not have insurance on your card?!?
|
965.2 | | TROOA::COLLINS | Cyberian Puppy | Fri Oct 20 1995 11:05 | 5 |
|
Brian,
What city/province did this take place in?
|
965.3 | | KAOFS::LOCKYER | | Fri Oct 20 1995 11:12 | 12 |
| I've had a bit of work done our leased 1995 Windstar during the last
year - $8665.00 worth in fact...
If they replaced the entire bumper, the charges seem about right. I
don't mean that they're fair, just that they seem to be inline with
what new bumpers cost and what it costs in labour to have the bumper
replaced.
Regards,
garry
|
965.4 | reply 1, 2 | TAOV01::BRIANPAN | | Sun Oct 22 1995 20:21 | 10 |
| RE: 1 I used Digital special deal when I rent AVIS car and I
didn't pay additional insurance fee.
RE: 2 The place is Ottawa.
AVIS didn't fax me the details specifying why the amount is CAD
375. The other fee indludes 2 working days resulting in business loss,
gas fee... Well, I need to wait to see the invioce details and then
decide whether I should pay.
Brian
|
965.5 | Hope you used your AMEX !! | CGOOA::BCLARKE | | Mon Oct 23 1995 11:07 | 24 |
| If you used Digital's plan and rented from AVIS, then I am assuming you
used your AMEX to pay for it ??
If not, you need to use a credit card that provides the insurance for
you. (ie. Visa Gold ...) If you didn't, then you will be responsible
for the charges.
I think you said that you used your AMEX though, and all you need to do
is call AMEX customer service and ask for the Accident claims desk.
They will ask for the receipt of the rental showing that you used your
AMEX and the location and phone number of the place that you rented
from.
When I did this, AMEX was very good about this. They will immediately
issue a temporary credit for the damages until they investigate. If the
charges are legitimate, they will pay for the entire damages. If there
are any other problems, they will also straighten them out.
I was very impressed with AMEX for this, as they took everything off my
hands and handled the entire situation.
Regards
Brian
|
965.6 | May be the same story | OTOU01::LAROCHELLE | If you can't say it in Macro... don't say it | Wed Oct 25 1995 14:26 | 7 |
| Same story happened to one of my cousins a few months ago.
He complaint to Amex which did researchs and it end up that
it was already written on the leasing contract that the
bumper was damaged.
Good luck
|
965.7 | Water soluble paint... | POLAR::ROBINSONP | Waiting for the Sun | Thu Oct 26 1995 08:37 | 5 |
|
Maybe it's the same car and Avis is milking it for all it's
worth! What a scam!!
8*)
|
965.8 | | POLAR::RICHARDSON | CPU Cycler | Thu Oct 26 1995 17:57 | 1 |
| How do they get the cars to lactate?
|