Conference kali::dewbr

1288.0. "Supported Versions and Prior Versions ?" by COMICS::WEIR (John Weir, UK Country Support) Tue Apr 01 1997 11:24

	Hi,

	I am interested in knowing what versions of software are/should
	be supported on the DECbrouter.

	I suspect that different Countries are doing different things, so
	I would be interested to know what is actually being done in
	different Countries, as well as what is the official Engineering
	position.

	In particular, I am interested in the implications for Prior Version
	Support contracts. This effectively creates three or perhaps four
	categories:

	a) The "current" version(s) according to Engineering -- ie those for
	   which Engineering will accept IPMTs.

	b) The "current" version(s) according to MCS -- ie those versions
	   which are covered under DSS, BSS (etc) contracts by MCS.

	c) The "prior" version(s) -- ie extending the support life of
	   category 'b' for perhaps one more year after expiry of DSS cover.

	d) So old that there is no standard support contract ...

	Please will readers of this conference provide some advice, or even
	comments on what they are doing?

	Thanks very much,

		John Weir, UK Country Support