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Conference clusta::acms

Title:	ACMS comments and questions
Notice:	This is not an official software support channel. Kits 5.*
Moderator:	CLUSTA::HALLAN

Created:	Mon Feb 17 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4179
Total number of notes:	15091
4163.0. "CP ACCVIO - ACMS 4.1" by SAHNE::BORBATH () Wed May 07 1997 06:35

OVMS 6.2-1h3
ACMS 4.1 distr.
DECforms 2.1B

A customer experiences random errors on his FE system (AXP)
(With increasing number of users he gets more errors)
The user sees a FORMS device I/O error on his terminal and sometimes 
the ACMSCP process crashes. I'm waiting for the  ACMSCP process dump.
The customer has sent us a small part of ATR and SWLUP and
mentioned that the ACCVIO happens in different steps. 
The network specialist says that the problem seems to be caused by the 
network not configured to support the load. 

Who can help me to 'read' the attached information to start finding
out what happened on 5-MAY-1997 10:26? Is it a user DECforms error
or can we suspect the network too?

Thank you
 Hilke 

----------------------------------------------------------------------
ATR> list sys$errorlog:acmsaudit.log;-1 /sinc=10:26:45/bef=10:26:47
ACMS Log Report   5-MAY-1997 17:46:49.89
Type   : ALL
Since  : 5-MAY-1997 10:26:45.00
Before : 5-MAY-1997 10:26:47.00
Appl   : *
Task   : *
ID     : *
User   : *
Sub    : *
Term   : *
File   : SYS$SYSROOT:[SYSERR]ACMSAUDIT.LOG;-1
************************************************************
Type   : TASK      Time   :  5-MAY-1997 10:26:45.48
Appl   : KASPL_APL
Task   : QTI_BUCHEN_EIN
User   : SERVER_USER
ID     : EVOAX2::002B0020-00000E3D-93F11BDA-009B3CB3
Sub    : EVOAX2::002B0020-00000000-93F11BDA-009B3CB3
Text   : Task started
************************************************************
Type   : TASK      Time   :  5-MAY-1997 10:26:45.65
Appl   : KASPL_APL
Task   : QTI_BUCHEN_EIN
User   : SERVER_USER
ID     : EVOAX2::002B0020-00000E3D-93F11BDA-009B3CB3
Sub    : EVOAX2::002B0020-00000000-93F11BDA-009B3CB3
Text   : Task end
Task completion status: Task completed normally
************************************************************
Type   : TASK      Time   :  5-MAY-1997 10:26:46.51
Appl   : KASPL_APL
Task   : KOM0201
User   : OECHSLE
ID     : EVOAX2::00020067-00000018-93F11BDA-009B3CB3
Sub    : EVOAX2::00020067-00000000-93F11BDA-009B3CB3
Text   : Task started
************************************************************
Type   : TASK      Time   :  5-MAY-1997 10:26:46.57
Appl   : KASPL_APL
Task   : KOM0201
User   : OECHSLE
ID     : EVOAX2::00020067-00000018-93F11BDA-009B3CB3
Sub    : EVOAX2::00020067-00000000-93F11BDA-009B3CB3
Text   : Task canceled in Step MASKE_KOM0201 in Task KOM0201 in Group
KOM_GRP
An error was returned from a DECforms request
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=39363B84, PC
=00000000, PS=00000000
************************************************************
Type   : TASK      Time   :  5-MAY-1997 10:26:46.57
Appl   : KASPL_APL
Task   : KOM0201
User   : OECHSLE
ID     : EVOAX2::00020067-00000018-93F11BDA-009B3CB3
Sub    : EVOAX2::00020067-00000000-93F11BDA-009B3CB3
Text   : Task end
Task completion status: An error was returned from a DECforms request
************************************************************
Type   : TASK      Time   :  5-MAY-1997 10:26:46.71
Appl   : KASPL_APL
Task   : DISPO_TRP
User   : SERVER_USER
ID     : EVOAX2::002B0020-00000E3E-93F11BDA-009B3CB3
Sub    : EVOAX2::002B0020-00000000-93F11BDA-009B3CB3
Text   : Task started
************************************************************
Type   : TASK      Time   :  5-MAY-1997 10:26:46.78
Appl   : KASPL_APL
Task   : DISPO_TRP
User   : SERVER_USER
ID     : EVOAX2::002B0020-00000E3E-93F11BDA-009B3CB3
Sub    : EVOAX2::002B0020-00000000-93F11BDA-009B3CB3
Text   : Task end
Task completion status: Task completed normally
************************************************************
End Report   5-MAY-1997 17:46:53.97
ATR>


EVOAX1 >type swlup_1026.out
SWLUP           SWLUP Event Log Output Listing
5-MAY-1997 16:4
9:41    ACMS SWLUP V4.1-0                   Page 1
Event Log
5-MAY-1997 16:4
9:41    SYS$INPUT:[].COM; (1)

 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
%ACMSI-I-BUGLOG, Base=00000000  Flag=00000000  PC of
Signal/Exception=01059584
-ACMSI-I-BGLOG1, AP=00000001 FP=010B79F0 SP=010B79F0 PSL=0000001B
-ACMSI-I-BGLOG2, R0=00000000 R1=00770EA0 R2=01028328 R3=017DC904
R4=00770EDC
-ACMSI-I-BGLOG3, R5=00000000 R6=00000000 R7=0030A620 R8=00000001
R9=00000000
-ACMSI-I-BGLOG4, R10=00000000 R11=00000000
-ACMSI-I-BGLOG5, R12=00000000 R13=876C09D8 R14=00000000 R15=00470808
-ACMSI-I-BGLOG6, R16=0000000C R17=00772A28 R18=007724B8 R19=00770EA0
-ACMSI-I-BGLOG7, R20=0000001B R21=017DC904 R22=804B45FC R23=00000008
-ACMSI-I-BGLOG8, R24=00000001 R25=00000001 R26=01059584 R27=7F064B20
-ACMSI-I-BGLOG9, R28=0000001B R29=010B79F0 R30=010B79F0
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
%SYSTEM-F-ACCVIO, access violation, reason mask=84, virtual
address=0000001B, PC
=01029780, PS=00000000
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 20004000
PSL = 0000001B  AP = 00000001  FP = 010B7470  PC = 0106250C

SR14 = 010291A0
SR29 = 010B7470
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71


SWLUP           SWLUP Event Log Output Listing
5-MAY-1997 16:4
9:41    ACMS SWLUP V4.1-0                   Page 2
Event Log
5-MAY-1997 16:4
9:41    SYS$INPUT:[].COM; (1)

 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 7F0CD440  ENT MASK = 200003FC
PSL = 0000001B  AP = 00000001  FP = 010B76C0  PC = 0105EEB0

SR2 = 00000918
SR3 = 017DC904
SR4 = 00770EDC
SR5 = 00000000
SR6 = 00000000
SR7 = 0030A620
SR8 = 00000001
SR9 = 00000000
SR29 = 010B76C0
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 20004000
PSL = 0000001B  AP = 00000001  FP = 010B76F0  PC = 0106250C

SR14 = 00000000
SR29 = 010B76F0
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 20000000
PSL = 0000001B  AP = 00000001  FP = 010B7750  PC = 01059F6C

SR29 = 010B7750
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 


SWLUP           SWLUP Event Log Output Listing
5-MAY-1997 16:4
9:41    ACMS SWLUP V4.1-0                   Page 3
Event Log
5-MAY-1997 16:4
9:41    SYS$INPUT:[].COM; (1)

Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 20000004
PSL = 0000001B  AP = 00000001  FP = 010B7780  PC = 80495DB8

SR2 = 01028328
SR29 = 010B7780
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 20000000
PSL = 0000001B  AP = 00000001  FP = 010B79F0  PC = AAB042BC

SR29 = 010B79F0
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 7F0CD440  ENT MASK = 2000000C
PSL = 0000001B  AP = 00000001  FP = 010B7A40  PC = 01059584

SR2 = 00000003
SR3 = 0047083C
SR29 = 010B7A40
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]


SWLUP           SWLUP Event Log Output Listing
5-MAY-1997 16:4
9:41    ACMS SWLUP V4.1-0                   Page 4
Event Log
5-MAY-1997 16:4
9:41    SYS$INPUT:[].COM; (1)

Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 20002008
PSL = 0000001B  AP = 00000001  FP = 010B7C20  PC = 800865C4

SR3 = 876C0AD8
SR13 = 00000000
SR29 = 010B7C20
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 7F0CD440  ENT MASK = 2000801C
PSL = 0000001B  AP = 87684200  FP = 010B7CB0  PC = 0053ACFC

SR2 = 004F2868
SR3 = 00470808
SR4 = 004716C0
SR15 = 0030A0E0
SR29 = 010B7CB0
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 2000007C
PSL = 0000001B  AP = 87684200  FP = 010B7D00  PC = 0053B8F0

SR2 = 004F2DD0
SR3 = 00471990
SR4 = 00000000
SR5 = 00000000
SR6 = 004716C8
SR29 = 010B7D00
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 


SWLUP           SWLUP Event Log Output Listing
5-MAY-1997 16:4
9:41    ACMS SWLUP V4.1-0                   Page 5
Event Log
5-MAY-1997 16:4
9:41    SYS$INPUT:[].COM; (1)

PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 2000007C
PSL = 0000001B  AP = 87684200  FP = 010B7D80  PC = 0053C824

SR2 = 004F38C0
SR3 = 00471990
SR4 = 00000005
SR5 = 0047083C
SR6 = 0000000C
SR29 = 010B7D80
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 2000007C
PSL = 0000001B  AP = 87684200  FP = 010B7DC0  PC = 0053D060

SR2 = 002F60C0
SR3 = 00449A10
SR4 = 004F38C0
SR5 = 00471990
SR6 = 00000002
SR29 = 010B7DC0
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 7F3D1DF0  ENT MASK = 200001FC
PSL = 0000001B  AP = 87684200  FP = 010B7FD0  PC = 00342B58

SR2 = 00000000
SR3 = 00000000
SR4 = 00000000
SR5 = 00000000


SWLUP           SWLUP Event Log Output Listing
5-MAY-1997 16:4
9:41    ACMS SWLUP V4.1-0                   Page 6
Event Log
5-MAY-1997 16:4
9:41    SYS$INPUT:[].COM; (1)

SR6 = 00000000
SR7 = 00000000
SR8 = 00000000
SR29 = 010B7FD0
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
Hand = 00000000  ENT MASK = 20008000
PSL = 0000001B  AP = 87684200  FP = 00000000  PC = 003200A8

SR15 = 00000000
SR29 = 00000000
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B
 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
ACMSCP    00010000 000709FF 
ACMRRSHR  003E0000 004415FF 
ACMSHR    00168000 00442C98 
DTI$SHARE 003A4000 003DE0D0 
CMA$LIB_S 002BE000 002EEBFF 
CMA$OPEN_ 00372000 003A39FF 
CMA$RTL   002F0000 003715FF 
DECC$SHR  7F3CC000 7F42DFFF 
DPML$SHR  7F13C000 7F29DFFF 
CMA$TIS_S 7F0FC000 7F12DFFF 
LBRSHR    7F4FC000 7F53DFFF 
MAILSHR   00072000 000E3FFF 
MAILSHRP  000E4000 00166548 
LIBRTL    7F05C000 7F0ADFFF 
LIBOTS    7F0BC000 7F0EDFFF 
SYS$BASE_ 876909A0 8769E4D0 
SYS$PUBLI 87682AF8 876840E8 
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
Event logged at:  5-MAY-1997 10:26:53.71
 
PID = 214004A1    PC = 0106250C    PSL = 0000001B


SWLUP           SWLUP Event Log Output Listing
5-MAY-1997 16:4
9:41    ACMS SWLUP V4.1-0                   Page 7
Event Log
5-MAY-1997 16:4
9:41    SYS$INPUT:[].COM; (1)

 
Process UIC  : [001,004]
Process name : ACMS01CP002000
Username     : ACMS$CP     
Image file   : $1$DKA0:[SYS10.SYSCOMMON.][SYSEXE]ACMSCP.EXE;1
 
EPC$SHR   00498000 004D81FF 
FORMS$MAN 004DA000 00670DFF 
FORMS$CIO 00672000 006E35FF 
ACMSMSG   006E4000 007141FF 
ACMSTUMSG 00716000 007261FF 
CLIUTLMSG 00728000 007403FF 
SHRIMGMSG 00742000 007489FF 
DECC$MSG  0074A000 0074B3FF 
EPC$MSG   0074C000 0075BBFF 
FORMS$MSG 0075C000 0076BBFF 
ACMS_MENU 00FE6000 010261FF 
ACMVFSHR  01028000 010989FF 
KASPL_FOR 0112C000 017CC1FF 
 
 
------------------------------------------------------------------------
--------
----------------------------------------------------
 
 
		Total of 18 events in report
T.R	Title	User	Personal Name	Date	Lines