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Conference clusta::acms

Title:	ACMS comments and questions
Notice:	This is not an official software support channel. Kits 5.*
Moderator:	CLUSTA::HALLAN

Created:	Mon Feb 17 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4179
Total number of notes:	15091

4127.0. "reference note 4126 - app startup error in MSS" by CSC32::D_BUTLER () Tue Mar 18 1997 12:55

    reference note 4126:
    
    I have talked my customer through increasing the server process account
    quotas and unfortunately this did not help. As the error came from the
    message switching system we laso did an acmsgen and increased some of
    those values too, write current, stopped/started the system and the
    application still give a startup error: as below
    
    	In SWLUP;
    
    		%ACMS-E-INVOBJ invalid object id
    
    		The swlup events report the error coming from the account
    		ACMS_ACC running the image ACMS_ACC.EXE.
    
    Dave Butler.

T.R	Title	User	Personal Name	Date	Lines
4127.1		ACMS::HALL	Bill Hall - ACMS Engineering - ZKO2-2	`Tue Mar 18 1997 15:06`	17
	Make sure that when you change the ACMSGEN parameters and restart ACMS, that the new parameters are loaded. If they have any agent programs (like user-written ones or the Desktop ACMS server), the parameter file will unload so that they new parameters can take effect. If the ACC is reporting the error, then it could be the EXC that is not starting. You can also try to start the application with the server minimums set to 0 and see if that much comes up. Then you can set each server to see which one is giving you the problem. It also might be easier if the SWLUP entries were either posted or made available. Bill
4127.2	Bill - will request further info tomorrow	CSC32::D_BUTLER		`Tue Mar 18 1997 17:40`	9
	Thanks Bill, What I have now is a usable acms application. The only thing remaining which bugs the system manager is this timeout message and the inv-obj from mss. I will ask for a copy of the log and a screen dump when application is started. Since I had to teach him how to use SWLUP he is not a sophisticated user. This is getting beyond remedial support but it is interesting to say the least. Dave B.
4127.3		ACMS::HALL	Bill Hall - ACMS Engineering - ZKO2-2	`Tue Mar 18 1997 19:19`	11
	Invalid objects occur when one process creates the object on behalf of another process. In particular, EXC creates the MSS object for a server and then expects the server to take it over. If the server process dies before doing that, EXC logs the error. What 'timeout' message are you speaking of? Bill
4127.4	timeout message you requested.	CSC32::D_BUTLER		`Wed Mar 19 1997 16:52`	11
	Bill, I have a copy of the SWL event log on hard copy. I can fax that to you if you really want it. However the messages output at application startup time are: ACMSOPR-E-STRTAPLERR error while attempting to start application ACMSOPS-W-TIMEOUT Timed out waiting for reply from ACMS component. ACMS-E-ERROR some operationsmay not have been performed Dave...
4127.5		IDFOUR::HALL	Bill Hall - ACMS Engineering - ZKO2-2	`Wed Mar 19 1997 17:54`	15
	The timeout is a 5 minute timeout that is established by ACMSOPR. If ACMSOPR does not hear back from a command it has sent within 5 minutes, it exits. This does not mean that the command will not complete. If this was an ACMS/START APPL command, it means that the servers did not startup and report that success to EXC so that EXC could report to ACMSOPR that the application was started. When the ACMS/START APPL command is issued, the EXC is created and placed in a STARTING state. Once the servers have completed the startup (assuming that one or more has a min > 0), then the EXC goes into the STARTED state and is now available. Bill