[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference clusta::acms

Title:ACMS comments and questions
Notice:This is not an official software support channel. Kits 5.*
Moderator:CLUSTA::HALLAN
Created:Mon Feb 17 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4179
Total number of notes:15091

4125.0. "Looping EXC with ACMS V4.1" by UTRTSC::WDEBAKKER (Feed your head) Mon Mar 17 1997 09:37

Hello,

A customer running ACMS V4.1 on OpenVMS Alpha V6.2 has a
problem with a looping EXC. It is thereby filling the SWLUP
with the following error:

----------------------------------------------------
(example)
Event logged at:  6-MAR-1997 10:57:18.64

PID = 324012DF    PC = 7EF10524    PSL = 0000001B

Process UIC  : [225,003]
Process name : ACMS01EXC001000
Username     : SIS0_USR
Image file   : DSA12:[SYS2.SYSCOMMON.][SYSEXE]ACMSEXC.EXE;1

%ACMSI-I-BUGLOG, Base=7EECA000  Flag=00000000  PC of Signal/Exception=00078078
-ACMSI-I-BGLOG1, AP=00000000 FP=7EE893C0 SP=7EE89390 PSL=0000001B
-ACMSI-I-BGLOG2, R0=005A1F90 R1=30D8F100 R2=0046A000 R3=0000000B R4=7EE893D0
-ACMSI-I-BGLOG3, R5=00017758 R6=00004143 R7=00002000 R8=00466580 R9=00AAA7C0
-ACMSI-I-BGLOG4, R10=00000074 R11=00004000
-ACMSI-I-BGLOG5, R12=003BA48C R13


----------------------------------------------------

Event logged at:  6-MAR-1997 10:57:18.64

PID = 324012DF    PC = 7EF10524    PSL = 0000001B

Process UIC  : [225,003]
Process name : ACMS01EXC001000
Username     : SIS0_USR
Image file   : DSA12:[SYS2.SYSCOMMON.][SYSEXE]ACMSEXC.EXE;1

ACMSEXC   00010000 00090DFF
ACMSHR    00092000 0030AC98
DTI$SHARE 002CE000 003080D0
CMA$LIB_S 001E8000 00218BFF
CMA$OPEN_ 0029C000 002CD9FF
CMA$RTL   0021A000 0029B5FF
DECC$SHR  7F3C0000 7F421FFF
DPML$SHR  7F130000 7F291FFF
CMA$TIS_S 7F0F0000 7F121FFF
SYS$BASE_ 852109A0 8521D6B0
LIBRTL    7F050000 7F0A1FFF
LIBOTS    7F0B0000 7F0E1FFF
SYS$PUBLI 85202AF8 852040E8

This happened 3 times the last 3 weeks, and they had to reboot the
system to get going again.

Does someone know the cause for this looping EXC, 
or maybe a solution even?

Thanks in advance,
Willem de Bakker
T.RTitleUserPersonal
Name
DateLines
4125.1KSTREL::HALLBill Hall - ACMS Engineering - ZKO2-2Mon Mar 17 1997 09:525
    
    	Is this Alpha an 8400?  If so, you need to install the latest
    firmware rev.
    
    	Bill
4125.22100UTRTSC::WDEBAKKERFeed your headMon Mar 17 1997 10:016
Bill,

The system is an Alphaserver 2100 5/250.

Willem
4125.3ACMS::HALLBill Hall - ACMS Engineering - ZKO2-2Mon Mar 17 1997 15:438
    
    	The PC is the code that manages one of the various pools.  The
    	problem appears to be on one of the REMQUE statements.  On the
    	8400 this is where we've had problems.  Perhaps the same holds
    	true for the 2100.  Use SDA and do a CLUE CONFIG and post the
    	results of that.
    
    	Bill
4125.4CLUE CONFIGUTRTSC::WDEBAKKERFeed your headWed Mar 19 1997 04:1070
OpenVMS (TM) Alpha Operating System, Version V6.2     -- System Dump Analysis 19
-MAR-1997 09:27:26.55       Page 1







                                                  Table of Contents
                                                  -----------------


                                      System Configuration:            ....   2
                                      Adapter Configuration:           ....   3


OpenVMS (TM) Alpha Operating System, Version V6.2     -- System Dump Analysis 19
-MAR-1997 09:27:26.55       Page 2
System Configuration:



System Information:
System Type    AlphaServer 2100 5/250                 Primary CPU ID 00
Cycle Time     4.0 nsec (250 MHz)                     Pagesize       8192 Byte

Memory Configuration:
Cluster    PFN Start    PFN Count         Range (MByte)       Usage
 #03             0          256         0.0 MB -    2.0 MB    Console
 #04           256        32503         2.0 MB -  255.9 MB    System
 #05         32759            9       255.9 MB -  256.0 MB    Console

Per-CPU Slot Processor Information:
CPU ID         00                        CPU State    rc,pa,pp,cv,pv,pmv,pl
CPU Type       EV5  Pass 4 (21164)       Halt PC      00000000 20000000
PAL Code       1.19                      Halt PS      00000000 00001F00
CPU Revision   ....                      Halt Code    00000000 00000000
Serial Number  ..........                             Bootstrap or Powerfail
Console Vers   V4.7-148


OpenVMS (TM) Alpha Operating System, Version V6.2     -- System Dump Analysis 19
-MAR-1997 09:27:26.55       Page 3
Adapter Configuration:


TR  Adapter Name (Address)  Hose  Bus          Node  Device Name       HW-Id/SW
--  ----------------------  ----  -----------  ----  ----------------  --------
 1  KA0905      (80D73140)     0  CBUS
                                                  0  KA0902_CPU        00000017
                                                  4  KA0902_MEM        00000018
                                                  5  KA0902_MEM        00000018
                                                  8  KA0902_IIO        00000019
 2  PCI         (80D73500)     0  PCI
                                         EWA:     0  TULIP             00021011
                                         PKA:     1  NCR53C810         00011000
                                                  2  MERCURY           04828086
                                         PKB:     7  NCR53C810         00011000
                                         PKC:     8  KZPSA             00081011
 3  EISA        (80D73C00)     0  EISA
                                                  0                    012AA310
                                         GQA:     2  CPQ3111           1131110E
                                         FRA:     4  DEFEA_2           0230A310
 4  XBUS        (80D74140)     0  XBUS
                                                  0  EISA_SYSTEM_BOAR  00000016
                                         DVA:     1  AHA1742A_FLOPPY   504F4C46
                                         LRA:     2  VTI82C106_PP      00000015
                                         TTA:     3  NS16450           00016450
4125.5ACMS::HALLBill Hall - ACMS Engineering - ZKO2-2Wed Mar 19 1997 19:4211
    
    	According to my little book, that's the correct rev for that
    	machine.
    
    	Has anything changed on the system?  Any new software or patches?
    	Any AUTOGEN's or changes to ACMSGEN?  Are the loops always in
    	the same place?  Do they seem to occur at roughly the same period
    	or when the load is the same?
    
    	Bill
    
4125.6Answers....UTRTSC::WDEBAKKERFeed your headThu Mar 20 1997 05:2718
    
    Re. 5 : 
    The ACMS application ran on a VAX system, they have
    ported it to Alpha in December last year. From the SWLUP I've
    seen the looping problem occur on Dec 23th, Jan 10th, Feb 11th
    and Mar 6th. And after they sent me the logfile the problem has
    occured one more time.
    During the Mar 6th occurence, the PC always was 00078078 (it's the
    PC of Signal/Exception, right?).
    During the first 3 occurences the PC's varied between 0003FC20, 
    000549D0 and 00050C40 (same PC's seen each day).
    The load is roughly the same, the system is not in full production
    yet, because of the problems. 
    I've asked them to run ACMS$MONITOR to check for resourceproblems.
    They've already had a look at the resources at the OpenVMS level,
    but they claim to have seen no bottlenecks in that area.
    
    Willem
4125.7UTRTSC::WDEBAKKERFeed your headMon Mar 24 1997 06:086
Is there any more info I could gather?
It looks like the only trace is the SWLUP sofar, but maybe there's
more? ATR gave no further clues, I'm waiting for the 
ACMS$MONITOR output, but I'm not sure that'll help much.

Willem