Conference irocz::terminal_servers

3525.0. "DRAS problems" by NNTPD::"[email protected]" (Dominique Gerald Cimafranca) Wed May 07 1997 08:08

An ISP customer of ours is having problems with a DRAS 1.0-DECserver 900TM
combination on their site.  The DECservers fail to authenticate
intermittently,
and I am not exactly sure where the problem lies: on the DECservers or on the
DRAS RADIUS authentication software.  Case history is as found in notes 3714
and
other related notes.  A short summary:

1) installed DRAS 1.0 and DECserver 900TMs
2) DECserver 900TMs reboot every hour or so -- solution: replace DECserver 
firmware with then-available NPSS::PUBLIC$DSK:[INTERCHANGE]WWENG2_FT10C14.sys 
field test software -- reboot problem goes away

    *** QUESTION: What is the latest version of the firmware
        and where do I get it?

3) DRAS 1.0 stops authenticating after a certain size of the database is
reached
also not all users appear -- solution: install DRAS patches -- problem only
partially solved, as mentioned above
4) as a partial fix, the customer stops the DRAS server every 12 hours, 
erases the logfile database, and restarts the DRAS server -- DRAS server 
creates new accounting logfile

Any suggestions?  Really need help on this one as the customer is about to do
something reaaaally bad.

--Dominic
[Posted by WWW Notes gateway]

> Any suggestions?  Really need help on this one as the customer is about to do
> something reaaaally bad.

Has the problem been escalated through official support channels?  Has an
IPMT been filed on this particular problem?

Jim