[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference irocz::netrider

Title:NetRider --- Remote Network Access Conference
Notice:Please use keywords! See Note 2 for Directory of Important Notes
Moderator:LAVC::CAHILLON
Created:Tue Jan 24 1995
Last Modified:Mon Jun 02 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:554
Total number of notes:2264

536.0. "Authentication quits !!" by CSC32::D_SHAVEY () Wed Apr 09 1997 11:15

        Darrell Shavey
        CSC32::D_SHAVEY
        DTN 592-4712
    
        PROBLEM:
    
        windows NT 3.51    (dras server and management station)
        DNAS V2.0 Bl10d-40
    
    
        Authentication quits after a 3-5 days and rebooting the DECserver
        900G fixes the problem for another 3-5 days. Would you like me to get a
        dump and escalate with an IPMT case or take another route.
    
        thank you,
    
        Darrell
    
T.RTitleUserPersonal
Name
DateLines
536.1IROCZ::D_NELSONDave Nelson LKG1-3/A11 226-5358Wed Apr 09 1997 12:0521
RE: .0

>       Would you like me to get a dump and escalate with an IPMT case or 
>	take another route.

That may indeed ultimately be necessary.  In the mean time, perhaps you could
give us some additional data.  When authentication has "quit":

  What messages do you get on an interactive port login (PORT AUTHEN ENA)?

  What counters are incrementing?	SHO SERVER AUTHEN COUNT
					SHO PORT AUTHEN COUNT
					SHO INTERNET COUNT
  (In the last case, we're interested in UDP packets, and IP packets.)

Beyond this information, a dump will probably be required.

Regards,

Dave

536.2more info....more to comeCSC32::D_SHAVEYWed Apr 09 1997 14:0217
    Dave,
    
    	I am waiting for the counters from the customer that you requested
    and they will also get a dump for me. Some of the errors are:
    
    remote server reset connection
    can't negotiate a compatible set of protocols
    
    they will get more errors and send to me also.
    
    Another thing, when this happens, the authentication host does not show
    that anyone has tried to authenticate.
    
    Thanks,
    
    Darrell
    
536.3might be a known problem fixed in FT10D09IROCZ::RRICHARDThu Apr 10 1997 07:559
  Hi,

  There's a field test image available which may fix this problem. It corrects
  several mbuffer leaks associated with using PPP and RADIUS. It's located on
  NPSS::PUBLIC$DSK:[INTERCHANGE.DECSERVERS.DNAS].  The images are named
  WWENG2_FT10D09.SYS and MNENG2_FT10D09.SYS.


536.4Thanks.....CSC32::D_SHAVEYThu Apr 10 1997 12:015
    Thanks. I will copy it over and send to the customer. 
    
    Darrell Shavey
    CSC32::D_SHAVEY
    DTN 592-4712