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Conference turris::digital_unix

Title:DIGITAL UNIX(FORMERLY KNOWN AS DEC OSF/1)
Notice:Welcome to the Digital UNIX Conference
Moderator:SMURF::DENHAM
Created:Thu Mar 16 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:10068
Total number of notes:35879

9783.0. "How long will 3.2X be supported + year 2000 support" by MAIL1::GHAHRAMANI () Mon May 12 1997 11:25

I have a customer who plans to remain on v3.2g for possibly 2 more 
years due to some application dependencies.  They want to know the 
following:

1. How long will Digital UNIX 3.2g be supported?  (via technical 
support)...will they be required to purchase additional support to 
guarantee this support?

2. How long will Digital Unix 3.2g be supported via patches.

3. Will Digital distribute year 2000 patches for OS versions 3.2X
 prior to December '97? 

4. What is Digital's policy on supporting layered products for older 
versions of the os.  Specifically, this customer wants to stay on 
Digital Unix v3.2g with layered products for that version.
does the customer need to pay extra for support of older versions of 
layered products?


Thanks,

Forough

p.s.  this customer has a very important project that has tremendous 
potential revenue for Digital (30m - 60m in FY '98 alone)
T.RTitleUserPersonal
Name
DateLines
9783.1KITCHE::schottEric R. Schott USG Product ManagementMon May 19 1997 10:3213
Hi

 I received this data from Neil Davies.  If you have further
questions/issues, you should work them directly with Neil of
one of his team members:


3.2.G will have "prior version support" - this will be through all of FY
1998 for sure and may be extended beyond that. Prior version support
does cover some layered products. We will not support Y2K officially on
3.2.G.