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Conference turris::digital_unix

Title:DIGITAL UNIX(FORMERLY KNOWN AS DEC OSF/1)
Notice:Welcome to the Digital UNIX Conference
Moderator:SMURF::DENHAM
Created:Thu Mar 16 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:10068
Total number of notes:35879

8980.0. "kzpaa.......response problem..." by QCAV01::INETPUNE () Thu Feb 27 1997 02:21

hello...!
                                             
one of my customer has bought demisable few months backs with 
4 disks.

after that he asked us to add four more disks drives for which
we have sold him a kzpaa controller along with the disk drives.

i have installed a controller in system and attached only one disk 
drive to it as that was immidiate requirement.

but after that customer started complaining that he is getting
poor response from the system.there is absolutely no change as far
as usage , no of users , database and its activity and load to the system 
is concerned.

there is only 200mb database file on the disk drive attached to kzpaa.

customer feels that response is gone down drastically after addition 
of kzpaa controller.
as i have not came across this situation before  hence posting a mail.

( additional cotroller was sold keeping in mind that disk io activity will be
  split and customer will get a better response.)

can anybody put some light on above problem ?

thanks in advance....

best regards...                              

mahesh r gune (xfmv01::mahesh)

customer support
digital india
T.RTitleUserPersonal
Name
DateLines
8980.1might be fault of KZPAAnamix.fno.dec.com::jptFIS and ChipsMon Mar 03 1997 04:3720
	Umh,

	First you should of course check that there are no error
	log entries related to CAM or other critical components.

	Anyway, it is possible, that KZPAA itself causes the problems,
	as it is VERY poor controller! You may have hit for example 
	situation where system has been cpu bound, and adding yet
	another cpu-hog (KZPAA) causes you critical cpu bottleneck.

	It's also possible, that if you have any critucal files behind
	the KZPAA, you may have hit its io limitations andcaused an io
	bottleneck.

	More details would help to make better guesses...

		-jari

	
8980.2..more inputs..kzpaa..QCAV01::INETPUNETue Mar 04 1997 00:5632
hello jari ;

thanks for the reply.

but still i have a doubt.

i have a customer who has a sable running alpha-vms.

he has a kzpaa controller and system disk on integrated controller has been
shadowed onto the disk attached to kzpaa controller.

there , i donot found any performance degradation.( as per your reply , the 
kzpaa is poor controller and hogs a lot of cpu time.)

anyway i am going to try one thing , i will remove either cdrom or dat drive
and connect the disk attached to kzpaa controller to integrated controller 
and see the  difference.

if there is appreciable difference , then i will have to think of replacing
the kzpaa controller by another suitable one.

but as the system is used for online application , hence getting back to you
wil take a long time.

until thnen....

best regards....

mahesh r gune 

customer support 
digital india
8980.3cpu load? io load? memory? errors?namix.fno.dec.com::jptFIS and ChipsTue Mar 04 1997 03:4918
	I'm not sure if what you're trying will change anything, as 2x00 series
	embedded (internal) SCSI uses the same chip (NCR810) as KZPAA,
	and 2x00 series embedded SCSI can't be expected to give good
	performance.

	Also, knowing that KZPAA serves someone else well enough does not
	prove that it serves someone ese as well if you don't have
	exactly similar load profiles. For example, the system that sees
	problems with new adapter might have been short of cpu power
	already, and adding cpu-hog KZPAA may have been the thing that
	really brings in light the cpu bottleneck that has "Lurked 
	behind the corner" this far. This is only one possible
	scenario, and because of this, it would be VERY useful to
	provide at least information about vmstat/iostat and uerf
	to give better chances to make right justifications.

			-jari
8980.4Host bus HOG, not CPU hog.SMURF::KNIGHTFred KnightTue Mar 04 1997 11:326
Just so no one gets confused, the KZPAA isn't really that
big of a CPU hog.  It IS however a really big host bus HOG.
The end result, is that the CPU can't do work (because the
bus is busy), but it never shows up as CPU time.

	Fred
8980.5eats more cpu than KZPSA (for example)namix.fno.dec.com::jptFIS and ChipsTue Mar 04 1997 15:3621
>Just so no one gets confused, the KZPAA isn't really that
>big of a CPU hog.  It IS however a really big host bus HOG.
>The end result, is that the CPU can't do work (because the
>bus is busy), but it never shows up as CPU time.

	<RAT-HOLE-ALERT>

	Fred, I always trust you when you tell anything SCSI related ;-)
	My comment on cpu-hogness was based on two things:
		- Our experiences with KZPAA/RZ28/RZ28B combination
		  and comparing it against other adapters
		- StorageWorks performance characterisations with 
		  KZPAA compared to other adapters

	Anyway, It might be so that in this case the "host-bus-hogness"
	might be the reason. Our study was system where additional load
	generated by KZPAA killed the database resonse times...

	</RAT-HOLE-ALERT>