Conference turris::digital_unix

8698.0. "mail folder corruption?" by HYDRA::LAVIN () Tue Feb 04 1997 12:53

We have a customer who has noticed mail folder corruption problems since 
upgrading to V4.0 ..is this a known problem ?...Customer memo follows

	leo



>
>Navin,
>
>Have you heard anything about an email problem on Digital UNIX?
>
>It appears as though you do not need to be accessing mail for the problem to 
>occur.  Right now, it appears that when email is delivered, it somehow causes
>a problem with the mail folder and is no longer able to write to it.
>After removing the corrupt mail folder, mail is able to be received again.
>
>
>Here is a list of deferred messages because the mail folder became corrupt.
>
>axpo2.sdrc.com#> mailq
>                Mail Queue (5 requests)
>--QID-- --Size-- -----Q-Time----- ------------Sender/Recipient------------
>AA15651       31 Mon Feb  3 14:14 <scmjanet@axpo1>
>                 (Deferred)
>                                  <crjanet@axpo2>
>AA15590      405 Mon Feb  3 14:02 <owner-isg-sgi@info1>
>                 (Deferred)
>                                  <crjanet@axpo2>
>AA15567      391 Mon Feb  3 13:53 <owner-isg-sgi@info1>
>                 (Deferred)
>                                  <crjanet@axpo2>
>AA15546      397 Mon Feb  3 13:53 <tmsrul@clarify>
>                 (Deferred)
>                                  <crjanet@axpo2>
>AA12987      675 Mon Feb  3 13:54 <tmsrul@clarify>
>                 (Deferred)
>
>After removing the corrupt mail folder, there is no problem sending mail.
>
>
>                                  <crjanet@axpo2>
>axpo2.sdrc.com#> sendmail -v -q
>
>Running AA15651
><crjanet@axpo2>... Connecting to  (local)...
>about to exec 
><crjanet@axpo2>... Sent
>
>Running AA15590
><crjanet@axpo2>... Connecting to  (local)...
>about to exec 
><crjanet@axpo2>... Sent
>
>Running AA15567
><crjanet@axpo2>... Connecting to  (local)...
>about to exec 
><crjanet@axpo2>... Sent
>
>Running AA15546
><crjanet@axpo2>... Connecting to  (local)...
>about to exec 
><crjanet@axpo2>... Sent
>
>Running AA12987
><crjanet@axpo2>... Connecting to  (local)...
>about to exec 
><crjanet@axpo2>... Sent
>
>
>
>Reguards,
>Janet
>
>
>From [email protected] Fri Jan 31 10:13:42 1997
>Received: from sdrc.com by mail13.digital.com (8.7.5/UNX 1.5/1.0/WV)
>	id KAA21549; Fri, 31 Jan 1997 10:01:18 -0500 (EST)
>Received: from axpo2.sdrc.com by sdrc.com (4.1/SMI-4.1)
>	id AA04658; Fri, 31 Jan 97 09:59:04 EST
>Received: by axpo2.sdrc.com; (5.65v3.2/1.1.8.2/07Jul94-1051AM)
>	id AA11572; Fri, 31 Jan 1997 09:56:59 -0500
>From: Janet Bargo <[email protected]>
>Message-Id: <[email protected]>
>Subject: Email problems
>To: [email protected]
>Date: Fri, 31 Jan 1997 09:56:59 -0500 (EST)
>Cc: [email protected]
>X-Mailer: ELM [version 2.4 PL22]
>Mime-Version: 1.0
>Content-Type: text/plain; charset=US-ASCII
>Content-Transfer-Encoding: 7bit
>Status: R
>
>Navin,
>
>I was wondering if you could help me.  Ever since the Digital UNIX 4.0
>upgrade,
>we are having difficulty with mail.  Mail for no apparent reason stops being
>delivered.  We have noticed that if we move the user's mailbox to some other
>name and allow a new one to be created, mail can be delivered again.  We have
>also noticed that a dead.letter is always in the /usr/spool/mqueue when mail
>stops being delivered.
>
>I have included the headed of a dead.letter.
>
>Received: from sdrc by axpo4.sdrc.com; (5.65v3.2/1.1.8.2/07Jul94-1051AM)
>        id AA06419; Thu, 30 Jan 1997 15:59:23 -0500
>Received: from info1.sdrc.com by sdrc.com (4.1/SMI-4.1)
>        id AA20739; Thu, 30 Jan 97 16:01:08 EST
>Received: by info1.sdrc.com (4.1/SMI-4.1)
>        id AA29965; Thu, 30 Jan 97 16:00:53 EST
>Received: from sun40.sdrc by info1.sdrc.com (4.1/SMI-4.1)
>        id AA29933; Thu, 30 Jan 97 16:00:41 EST
>Received: by sun40.sdrc (SMI-8.6/SMI-SVR4)
>        id QAA23281; Thu, 30 Jan 1997 16:00:41 -0500
>Date: Thu, 30 Jan 1997 16:00:41 -0500
>From: scmaster@sun40 (Scott Nice)
>Message-Id: <[email protected]>
>To: pd-qastat-sun@list
>Subject: [pd-qastat-sun] SUN ms5qa NightlyUpdate ERROR LINKING
>/msdev/sms/ms5/su
>nqa/src/lnkstream/suptab_oi.lnk exe
>Sender: [email protected]
>Precedence: bulk
>Reply-To: scmaster@sun40 (Scott Nice)
>
>
>Any assistance you can provide is greatly appreciated.  BTW.  The user is
>using netscapeas well as elm.
>
>Reguards,
>Janet
>
>
>
>

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