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Conference iosg::all-in-1

Title:ALL-IN-1 (tm) Support Conference
Notice:Please spell ALL-IN-1 correctly - all CAPITALS!
Moderator:IOSG::PYECE
Created:Fri Jul 01 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2716
Total number of notes:12169

2624.0. "AIDA with access violation" by VAXRIO::VALERIA () Tue Apr 15 1997 22:07

	Hi

	my customer has a problem since the upgrade from ALL-IN-1 3.0A with
    VAX VMS 5.5-2 to ALL-IN-1 3.1 with APLHA VMS 6.2 and remote DDS.
    In fact, there are two problems with AIDA server... Both occur when the 
    user access DDS from TeamLinks. 

    1. Using TeamLinks, he cannot find a user on Directory Services if the user
    is not on local server...  In fact, this node is a WSN since 12-april, so 
    only large list of users doesn't appear. If I select all users on an 
    specified department, the error message "no matching entries" appears and 
    no user is shown. Before the change to WSN, only local users were shown.
    I think is a timeout problem, but I'm not sure...  How can I increment the
    timeout value??

    2. The second problem is an access violation message, but the server 
    process doesn't die, only the error message appears in the log file...  I 
    cannot reproduce the problem, I don't know what the user does to cause the 
    error message. The trace file is below...

    Thanks for any help !
    Valeria.


trace of AIDA server:             

15-APR-1997 08:39:51.44 RKPJ         000002Q0 OARTL_DSR_SEARCH_BEGIN
    [API]      Completed service     OARTL_DSR_SEARCH_BEGIN
    [API]      Output parameter      Status : %S, no more records to search for
    [API]      In/out parameter      Search_ctx : 0
    [API]      Output parameter      Field_values : String Array
    [API]      In/out parameter      Op_rec_ct : 8
15-APR-1997 08:39:51.93 RKPJ         000002Q0 OARTL_DSR_SEARCH_BEGIN
    [API]      Calling service       OARTL_DSR_SEARCH_BEGIN with 9 parameters
    [API]      In/out parameter      Search_ctx : 0
    [API]      Input parameter       Name_adr : DOC_KEYWORD
    [API]      Input parameter       Kor_adr : ORG_Keyword:20
    [API]      Input parameter       Key_len : 14
    [API]      Input parameter       Key_adr : RLAM          
    [API]      Input parameter       Field_names : String Array
    [API]      Input parameter       Rec_ct : 100
    [API]      In/out parameter      Op_rec_ct : 8
15-APR-1997 08:39:52.43 RKPJ         000002Q0 OARTL_DSR_SEARCH_BEGIN
    [IO]       Opening DSAB DOC_KEYWORD
15-APR-1997 08:39:52.54 RKPJ         000002Q0 OARTL_DSR_SEARCH_BEGIN
    [IO]       Opening File OA$SITE_DATA_SHARE:DOC_KEYWORD.DAT
15-APR-1997 08:39:52.69 RKPJ         000002Q0 OARTL_DSR_SEARCH_BEGIN
    [API]      Completed service     OARTL_DSR_SEARCH_BEGIN
    [API]      Output parameter      Status : %S, more records to search for
    [API]      In/out parameter      Search_ctx : 10100648
    [API]      Output parameter      Field_values : String Array
    [API]      In/out parameter      Op_rec_ct : 100
15-APR-1997 08:39:53.14 RKPJ         000002Q0 OARTL_DSR_SEARCH_MORE
    [API]      Calling service       OARTL_DSR_SEARCH_MORE with 5 parameters
    [API]      Input parameter       Search_ctx : 10100648
    [API]      Input parameter       Field_names : String Array
    [API]      Input parameter       Rec_ct : 100
    [API]      In/out parameter      Op_rec_ct : Null Argument
15-APR-1997 08:39:53.61 RKPJ         000002Q0 OARTL_DSR_SEARCH_MORE
    [API]      Completed service     OARTL_DSR_SEARCH_MORE
    [API]      Output parameter      Status : %F, access violation, reason mask=
    !XB, virtual address=!XL, PC=!XL, PS=!XL
    [API]      Output parameter      Field_values : String Array
    [API]      In/out parameter      Op_rec_ct : Null Argument
15-APR-1997 08:39:53.92 RKPJ         000002Q0 RPC_DISCONNECT
    [API]      Calling service       RPC_DISCONNECT with 0 parameters
15-APR-1997 08:39:54.01 RKPJ         000002Q0 RPC_DISCONNECT
    [CON]      Disconnecting session 000002Q0
15-APR-1997 08:39:54.10              000002Q0 RPC_DISCONNECT
    [IO]       Closing DSAB DOC_KEYWORD
15-APR-1997 08:39:54.22              000002Q0 RPC_DISCONNECT
    [IO]       Closing File OA$SITE_DATA_SHARE:DOC_KEYWORD.DAT
15-APR-1997 08:39:54.31              000002Q0 RPC_DISCONNECT
    [API]      Completed service     RPC_DISCONNECT
    [API]      Output parameter      Status : %S, normal completion
T.RTitleUserPersonal
Name		DateLines
2624.1IOSG::STANDAGEMy hovercraft is full of eelsWed Apr 16 1997 10:5124
    
    Hi Valeria,
    
    To increase the DDS timeout :
    
    $ DEFINE/SYS/EXEC OA$AIDA_DDS_TIMEOUT_SECONDS n
    
    Where n is the number of seconds you're willing to wait before timeout
    occurs. You don't need to stop the AIDA server for this logical to be
    picked up as any new DDS subprocesses should take the new value. Having
    said that, I always stop and restart just be 100% sure.
    
    Regarding the access violations, I suggest you install ICF 38 to at
    least get the latest version of the AIDA server. You should probably
    then install the CMA patch ALPCMAR04_062, which fixes a lot of strange
    problems that will occur with the servers (FCS included).
    
    If you then still get the access violations, let me know via this
    conference.
    
    -Kevin.
2624.2VAXRIO::16.179.32.62::ValeriaWed Apr 16 1997 14:4368
	Hi Kevin

	I'm going to test the DDS timeout... 
	These patches are already installed. We had a
a FCS problem  on another node which was solved with 
VMS patches...  but on this node the problem persists.
I've already opened an IPMT for this...

	Thanks !
	Valeria.

C2200B> typ vmsinstal.history
VMSINSTAL Product Installation History File

S = Success    F = Failure    NA = Not Applicable

-------------------------------------------------------------------------------*
Product Information                                         | Installation Info*
------------------------------------------------------------|------------------*
Name                           | Mnemonic         | Version | Date        | Sta*
------------------------------------------------------------|------------------*
                               | AXPDRIV01_       |  6.2    | 19-SEP-1995 | S  *
                               | AXPMOTF05_U3     |  1.2    | 19-SEP-1995 | S  *
                               | AXPLAN01_        |  6.2    | 19-SEP-1995 | S  *
                               | AXPSCSI01_       |  6.2    | 19-SEP-1995 | S  *
                               | ALPCPU901_       |  6.2    | 19-SEP-1995 | S  *
                               | ALPSCSI03_       |  6.2    | 19-SEP-1995 | S  *
                               | ALPDECW01_       |  6.2    | 19-SEP-1995 | S  *
                               | OPEN3D           |  3.0    | 11-OCT-1995 | S  *
                               | OPEN3D_E16       |  3.0    | 11-OCT-1995 | S  *
                               | AXPGUP01_        |  6.2    | 11-OCT-1995 | S  *
                               | FIIVA            |  6.2    | 11-OCT-1995 | S  *
                               | VTXA             |  6.2    | 12-JAN-1995 | S  *
                               | VTXA             |  6.2    | 12-JAN-1995 | S  *
                               | VTXA             |  6.2    |  7-FEB-1995 | S  *
                               | VTXA             |  6.2    | 12-FEB-1995 | S  *
                               | ALPHA_UCX        |  3.2    | 14-MAR-1995 | S  *
                               | ALPHA_UCX        |  3.3    | 22-MAR-1996 | S  *
                               | PCSAU1           |  4.2    | 23-APR-1996 | S  *
                               | QMSSMBPSE        |  3.1    | 20-MAY-1996 | S  *
                               | QMSSMBPSE        |  3.1    | 20-MAY-1996 | S  *
                               | NOVAM            |  6.2    | 24-SEP-1996 | S  *
                               | NOVAM            |  6.2    | 24-SEP-1996 | S  *
                               | NOVAM            |  6.3    | 17-FEB-1997 | S  *
                               | NOVAM            |  6.3    | 17-FEB-1997 | S  *
                               | ALPHA_NOTES      |  2.5    | 27-FEB-1997 | S  *
                               | VTXA             |  6.2    |  3-MAR-1997 | S  *
                               | DECFMS           |  2.4    | 24-MAR-1997 | S  *
                               | ESS              |  3.1    |  3-APR-1997 | F  *
                               | ESS              |  3.0    |  3-APR-1997 | F  *
                               | ESSMUP           |  3.1    |  3-APR-1997 | F  *
                               | ALPLAD02_        |  6.2    |  3-APR-1997 | S  *
                               | ALPCMAR04_       |  6.2    |  4-APR-1997 | S  *
                               | ALPSYS06_        |  7.0    |  4-APR-1997 | S  *
                               | A1               |  3.1    |  4-APR-1997 | F  *
                               | A1               |  3.1    |  4-APR-1997 | S  *
                               | A1               |  3.1    |  5-APR-1997 | F  *
                               | A1               |  3.1    |  5-APR-1997 | S  *
                               | A1               |  3.1    |  5-APR-1997 | S  *
                               | TLC              |  2.5    |  5-APR-1997 | S  *
                               | A1_FIX030        |  3.1    |  5-APR-1997 | S  *
                               | A1_FIX031        |  3.1    |  5-APR-1997 | S  *
                               | A1_FIX038        |  3.1    |  5-APR-1997 | S  *
                               | A1_FIX046        |  3.1    |  5-APR-1997 | S  *
                               | A1_FIX048        |  3.1    |  5-APR-1997 | S  *
                               | RISCMAXP         |  5.0    |  6-APR-1997 | S  *
2624.3AIMTEC::ZANIEWSKI_DTaking bids on Andrew's Alphatraz cellWed Apr 16 1997 22:025
        You should install the ALPCMAR and ALPSHAD ecos to get fixes that
        will help ALL-IN-1.  Don't forget to install the ALPLIBR05 eco, so
        your system will still be running on May 19.
        
        Dave Zaniewski