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Conference iosg::all-in-1

Title:ALL-IN-1 (tm) Support Conference
Notice:Please spell ALL-IN-1 correctly - all CAPITALS!
Moderator:IOSG::PYECE
Created:Fri Jul 01 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2716
Total number of notes:12169

2618.0. "FCS stops with insufficient virtual memory" by STKHLM::LUNDSTEDT () Fri Apr 11 1997 16:00

    Hello,
    
    Customer is having problems with Virtual memory on his 
    File cabinet server.
    
    He has a PGFLQUOTA at 450000 and the VIRTUALPAGECNT at 500000.
    
    VMS: 5.5-2
    ALL-IN-1: 3.1 Swedish
    
    The values for FCS seem to be fine according the the number of users.
    
    They have: A1_FIX: 001,002, 017,031,035
    
    
    Is there a FIX or ECO I have missed?
    
    Right now upgrading to 3.2 is not an option at present.
    This would be the best thing. 
    ALL hints are accepted.
    
    Regards,
    
    Anna
T.RTitleUserPersonal
Name		DateLines
2618.1IOSG::STANDAGEMy hovercraft is full of eelsMon Apr 14 1997 10:5819
    
    Hi Anna,
    
    ICF 46 appears to be latest patch for the V3.1 FCS, but I don't think
    this will make any difference to your problems. Having said that, you
    should probably install it just so you have the latest possible code.
    
    The ALL-IN-1 V3.2 documentation includes some updated information
    regarding tuning the servers which you might want to look at - you need
    to examine the number of users/drawers on the system to calculate the
    figures, plus whether they are TeamLinks or VT users will make a subtle
    difference.
    
    What exactly happens when the virtual memory runs out, does the server
    hang and is there anything logged ?
    
    -Kevin.
2618.2STKHLM::LUNDSTEDTMon Apr 14 1997 12:5020
    Hi Kevin,
    
    We have looked at the tuning of the server. 
    
    The process stops with Insuffient Virtual memory and the FCS has to
    be restarted. 
    I'm sure an upgrade to 3.2 would help the customer a lot (with
    everything) but they can't be rushed.
    The SRV process takes but doesn't give anything back.
    It just grows until it doesn't have any space to work in.
    
    I'm sure I saw this before but it was some time ago.
    My largest ALL-IN-1 site has upgraded and all their trouble 
    went away.
    
    The VIRTUALPAGECNT might be low but I'm not sure.
    
    Regards,
    
    Anna
2618.3parametersSTKHLM::LUNDSTEDTWed Apr 16 1997 14:1345
    
    
    
    Hello,
    
    
    They have the following parameters:
    
    ~2300 users total
    ~2900 drawers total
    4 machines in a cluster 4 servers one on each node.
    
    ~100 VT-users on each server
    ~350 (max) Teamlinks-users on each server
    
    Authorize Timeout 	 600
    Distribution 	 OFF
    Drawer Cashe	  50
    Drawer Timeout 	 600
    Drawer Collisions	   0
    Max Clients connect	 350
    Max # of Drawers	 250
    Session timeout	1200
                     
    ASTLM			2400
    BIOLM		 	1200
    BYTLM	             1200000
    DIOLM			1200
    ENQLM	               14000
    FILLM			3000
    PGFLQUOTA	              450000
    WSEXTENT	       	       65000
    WSQUOTA        	     	7000
    
    OAFC$SRVBUFFERQ_SIZE    	3000   
    OAFC$CACHEASTQ_SIZE		1000
    OAFC$EXCLUSIVE_LOCK_OFF	   Y
    
    After two days they have used 345000 of the VIRTUALPAGECNT.
    
    What are we missing?
    
    Regards,
    
    	Anna