| Can you check access time from the VT interface (i.e. NOTES at DCL) at
the *same time* that it's going slow from GPC? I was thinking that it
might be a networking problem. Do this test from the same account with
the same notebook, so the conferences are defined in the same way.
Otherwise, I guess you could look in NCP (or NCL?) and see which Notes
server process has the link from the user, and then look at that process
to see what it's doing.
Is the system otherwise performing OK?
Has the user a large number of unseen notes? Do the notebook files or
conference files need CONVERT/FDL? (Note that active users and
conferences benefit dramatically from frequent converts)
Have you asked the Notes people what you should look at? We don't do
anything special other than use their callable interface.
What command are they doing in GPC when it's slow? We could translate
that into the equivalent commands to compare things.
|
| Hi,
The problem is intermittent. But we were able to see the problem twice
since last week. I logged at the customer machine at the time the problem
happened yesterday.
I could see that if I tried to access (using the option Index to see the
notes of the conference I chose), the conference of a specific node, I
couldn't from ALL-IN-1 and I have tried in many different sessions with some
different notes files. I have tried to access the same conferences from Notes
and it worked fine. From ALL-IN-1 , I was able to access conferences from
different nodes. I logged at another machine and could access the same
conferences that were having problems.
The trace shows that ALL-IN-1 hangs at this point:
![SCRIPT] Form: OAN$MENU1, Statement: GET #OAN_STATUS = 1\ NOTES
UPDATE
$OAN_
! CONFERENCE\ GET OA$DISPLAY = ""\ .IF
OA$NOTES_ENTRY_TOTAL_
! NOTES GT 0 THEN NOTES SELECT ""\ .IF (OA$NOTES_ENTRY_NOTICE
N
! ES "") AND (#OAN_OPTION NES "NO_MSG") THEN
! GET OA$DISPLAY = OA$_NOTES_CONF_NOTICE ": "
OA$NOTES_ENTRY_NOTI
! CE
![FUNC] Function: GET, Cmd line: #OAN_STATUS = 1
![A1LOG] Entry: %OA-I-LOGFUN, Function: GET #OAN_STATUS = 1
![SYMBOL] Symbol: #OAN_STATUS = 1, Value: 1
![FUNC] Function: NOTES, Cmd line: UPDATE $OAN_CONFERENCE
![A1LOG] Entry: %OA-I-LOGFUN, Function: NOTES UPDATE
$OAN_CONFERENCE
![SYMBOL] Symbol: $OAN_CONFERENCE, Value: nova-imp-gasolina
![SYMBOL] Symbol: , Value:
Any ideas ?
Thks,
M�rcia
|