[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference iosg::all-in-1

Title:ALL-IN-1 (tm) Support Conference
Notice:Please spell ALL-IN-1 correctly - all CAPITALS!
Moderator:IOSG::PYECE
Created:Fri Jul 01 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2716
Total number of notes:12169

1415.0. "A message appears but was 'never created'" by YUPPY::LIS (Sau Ha Li, London) Tue Oct 10 1995 12:39

T.RTitleUserPersonal
Name
DateLines
1415.2IOSG::LOCKWOODDo you like our owl?Wed Oct 11 1995 14:365
1415.3SMU by the manager?SHRMSG::HOWARDOn the hippest street in townWed Oct 11 1995 19:018
1415.4New info ...YUPPY::LISSau Ha Li, LondonThu Oct 12 1995 14:4652
1415.5Has the User FAM'd?ZUR01::ASHGrahame Ash @RLEFri Oct 13 1995 13:334
1415.6Was There A Resolution?AIMTEC::GRENIER_JJean GrenierWed Apr 02 1997 18:4437
    Hi - I know this note is "old" but was a resolution ever determined?
    I received the following today from a customer - looks like the
    SAME problem (even the name of the document!).
    
    =======================================================================
    I'm hoping you can help me with a question posed to me by a user.  She
    found a message in her READ folder that she had no previous knowledge of.
    Her name shows as sender and recipient.  I've included a SHOW HEADER 
    display of the message.  I don't know how it could get a status of READ 
    and be in her .MSG directory instead of an OA$SHARxnnn directory.  It 
    also has no date sent.  I can't explain how it came to be.
    
    We are running A1 V3.0A , VAX VMS V5.5-2, MR V3.2+patches.  Here's the
    header:
    
                               Showing ALL-IN-1 message
    Subject:             Departmental changes
    Title:               Departmental changes
    Sender:              SCHASTEENK
    Senders Full Name:   Kathie L. Schasteen
    Senders Tel No:      (913) 624-7931
    Current Drawer:      [SCHASTEENK]MAIN
    Drawer Owner:        SCHASTEENK
    Current Folder:      READ                         Status:         READ
    Type of Document:    MAIL                         Document Number:008868
    Date Created:        28-Mar-1997 01:54pm          Modifiable:        Y
    Last Modified:       28-Mar-1997 01:54pm          Deletable:         Y
    Date Sent:                                        Forwardable:      YES
    Date Received:                                    Read Receipt:      NO
    Deferred Date:                                    Delivery Receipt:  NO
    Priority:            FIRST_CLASS                  No of Attachments:  0
    Handling:                                         Data Type:     WPSPLUS
    MR id:
    VMS Filename:        USER10:[SCHASTEENK.A1.MSG]ZWTSJV29V.WPL
    
    Addressees:
      TO:  Kathie L. Schasteen                  ( SCHASTEENK )
1415.7IOSG::MAURICEBack in the eggWed Apr 02 1997 19:059
    Hi,
    
    In V3.0 there were problems with the CABINET UNSHARE function. Is it
    possible that your customer is running the UNSHARE housekeeping
    customisation, that unshares all messages with a usage count of 1?
    
    Cheers
    
    Stuart
1415.8No - not using UNSHAREAIMTEC::GRENIER_JJean GrenierWed Apr 02 1997 21:526
No, according to customer they never used UNSHARE customization.

Any other ideas????

Thanks,
Jean
1415.9Any clues that might help determine where it came from?IOSG::PYEGraham - ALL-IN-1 Sorcerer's ApprenticeThu Apr 03 1997 11:097
    Was there anything in the text that could have given a clue where it
    might have come from? Or did anything significant happen on the date
    the message was created? I'm thinking of system crashes, disc restores,
    data file corruptions, FCVR runs, etc.
    
    Of course V3.0 is pretty old now, so perhaps there was a bug that we've
    subsequently fixed.