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Conference hylndr::cdrom

Title:Topics for Discussion about CDROM
Notice:ConOLD problems=150.*; ConDist problems=151.*
Moderator:WMOENG::PACKARD
Created:Thu Mar 14 1991
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:437
Total number of notes:2500

431.0. "VAX VMS 6.2 Binaries Disk Missing December '96?" by CSC32::G_BURTT () Fri Mar 07 1997 10:48

I was not able to find an operating systems BINARIES/DOCUMENTATION disk in the
DECEMBER 1996 CONSOLIDATED DISTRIBUTION.  Was this a problem in general or a
change in procedure?

Gary Burtt
Colorado CSC
T.RTitleUserPersonal
Name		DateLines
431.1You need to check your subscriptionFRMENG::NELSONFri Mar 07 1997 12:2721
    Gary,
    
    Not sure what happened here.  I have the disk included in my copy of
    the release.  Perhaps your issue is an isolated one since we've not had
    any other comments on this discrepancy?  Have you had any customer
    complaints regarding this??  If not, I can only hope that only your
    copy of the consolidation was deficient.
    
    Another thought just came to mind.  With the advent of the new offerings
    that have been added, you should check to ensure that your order with
    the SSB includes the full package (VWJ8A) which includes the O/S and
    not the Layered Product only package (5FW8A) which does not include the
    O/S.  You should have received the entire O/S H-kit with this release
    if you had the full package.
    
    Please let us know what you find out.
    
    Best Regards,
    
    Dana
431.2Aa customer issue started thisCSC32::G_BURTTFri Mar 07 1997 12:345
As a matter of fact it was a customer call that made me go look at my
distribution.  Customer had the 1-12 the NAS and that was it ... no binaries. 
Same was true in my distribution.

Gary
431.3Please check the subscription. I think that's the crux.PENANT::NELSONTue Mar 11 1997 07:4283
    Gary,
    
    Okay.  What I would recommend is to call your contact at the SSB and
    find out what package the customer has ordered to receive.  If it is 
    the VWJ8A package which is supposed to have the Operating System in it,
    then the customer has a defective package and the SSB should be able to
    help you to rectify that.  If the customer is scheduled to receive the
    new 5FW8A package, then that order was complete.  You should check your
    subscription order with the SSB also.
    
    Below is a copy of the letter which ships along with the packages. 
    This will better explain what I mean about the new packages.  Also, if
    I can further assist you, please don't hesitate to contact me.
    
    Best Regards,
    
    Dana
    

DIGITAL

Software Product Libraries and Online Documentation Libraries

AV-R0N9A-TE

   ----------------------------------------------------------------------------
   Table 1: Software Product Libraries and Online Documentation Libraries
   ----------------------------------------------------------------------------

                                                    One-Time       Service
    (a) Binaries Only - No Documentation            Order          Subscription
    ---------------------------------------------   --------       ------------

   OpenVMS VAX Software Layered Products and
     Operating System Library                       QA-VWJ8A-H8    QT-VWJ8A-C8
    OpenVMS VAX Software Layered Products Library   QA-5FW8A-H8    QT-5FW8A-C8

   OpenVMS Alpha Software Layered Products and
     Operating System Library                       QA-5FX8A-H8    QT-5FX8A-C8
   OpenVMS Alpha Software Layered Products Library  QA-4KL8A-H8    QT-4KL8A-C8

   Digital UNIX Alpha Software Layered Products
     and Operating System Library                   QA-5FY8A-H8    QT-5FY8A-C8
   Digital UNIX Alpha Software Layered Products     QA-4KN8A-H8    QT-4KN8A-C8
     Library

                                                    One-Time       Service
    (b) Documentation Only                          Order          Subscription
    ----------------------                          --------       ------------

    OpenVMS VAX Online Documentation Library        QA-VYR8A-G8    QT-VYR8A-C8
     (Operating System and Layered Products) 
    OpenVMS Alpha Online Documentation Library      QA-4KM8A-G8    QT-4KM8A-C8
     (Operating System and Layered Products)
    Digital UNIX Alpha Online Documentation Library QA-4KP8A-G8    QT-4KP8A-C8
     (Layered Products Only)
                                                    One-Time       Service
    (c) Library Packages - Binaries, Documentation  Order          Subscription
    ----------------------------------------------  --------       ------------

    OpenVMS VAX Software Layered Products and
     Operating System Library Package               QA-YL48A-H8    QT-YL48A-C8
    OpenVMS VAX Software Layered Products
     Library Package                                QA-5G88A-H8    QT-5G88A-C8

    OpenVMS Alpha Software Layered Products and
     Operating System Library Package               QA-5G9AA-H8    QT-5G9AA-C8
    OpenVMS Alpha Software Layered Products         QA-03XAA-H8    QT-03XAA-C8
     Library Package

    Digital UNIX Alpha Software Layered Products
     and Operating System Library Package           QA-5GA8A-H8    QT-5GA8A-C8
    Digital UNIX Alpha Software Layered Products    QA-054AA-H8    QT-054AA-C8
     Library Package

   �Digital  Equipment Corporation. 1996. All Rights Reserved.

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