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| Title: | MAGNETIC TAPEDRIVES |
|
| Moderator: | STKHLM::GJOHNSSON |
|
| Created: | Mon Sep 21 1987 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 3775 |
| Total number of notes: | 13147 |
3697.0. "Support for Exabyte under 7.1??" by CSC32::D_RESTIVO () Tue Mar 18 1997 15:16
Hello,
The cover letter for Openvms 7.1 states:
-----------------------------------------------------------------
Problem with Exabyte EXB-8200 Tape Drives on OpenVMS VAX
Exabyte EXB-8200 tape drives will not work with OpenVMS VAX Version
7.1.
This unsupported SCSI-1 tape drive provided minimal functionality in
previous versions of the OpenVMS VAX operating system.
Enhancements made to the VAX SCSI device drivers for OpenVMS VAX
Version
7.1 to allow the use of a larger set of SCSI devices have introduced a
problem with Exabyte EXB-8200 tape drives. Tapes installed in this
drive
cannot be initialized, and tapes that have already been initialized
cannot be mounted or read.
� If you have an Exabyte EXB-8200 tape drive or another third-party
� SCSI-1 tape drive that is not working on your VAX system, please
� contact the customer support center for information about a possible
� modification that will correct this problem.
------------------------------------------------------------------
what modification are we (DEC) referring to? Software patch, jumper
settings? I'm working with a customer who has an Exabyte (Dialog)
tape drive, model SSSX, which is working under 6.1 but they're
concerned that it won't after they update to 7.1.
Any information would be greatly appreciated!!
Dave Restivo
dtn 343-1837
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 3697.1 | Which SUPPORT CENTRE?? | GEM::SHERGOLD | Sign this contract - details filled in later | Thu Mar 27 1997 16:24 | 14 |
| Isn't wonderful how these mysterious people make these rash statements
saying "contact THE support centre" as if there is only one in the
world; and then go on to say "and they will have" as if they have fully
informed all support centres of the issue in advance ad we have the
resources/information at hand. The actuality is the customer usually
finds out about these things before the support centres do.
Maybe THEY think there is only one support centre in Digital and
somewhere there is a fully informed support centre with all the
resources to fulfill these statements. I only wish I knew where it
was!!!
Keith
U.K Support Centre
|