T.R | Title | User | Personal Name | Date | Lines |
---|
3693.1 | | SANITY::LEMONS | And we thank you for your support. | Tue Mar 11 1997 15:39 | 8 |
| Hi Steve
I can't help with the firmware, but your customer is probably talking
about Seagate Exec software; see the Seagate Web site
(http://www.seagate.com) for more information about their products.
This software, I believe, was created by Arcada, which Seagate bought.
tl
|
3693.2 | How to check TZ885 F.W. version? | KAOFS::M_NAKAGAWA | | Wed Mar 12 1997 08:34 | 15 |
| Hi,
Storange, I received very similar request from our customer today.
He has COMPAQ 2500 system running WindowsNT V4.0 and having problems
with TZ885(SWXTL-CL??) during backups.
He is also using SEAGATE EXECUTIVE BACKUP software and being told to
update TZ885 firmware but his case up to version V5.1[CC33] or higher.
My question: How to check his current TZ885 firmware version?
Thanks,
CRDC/Mitz
|
3693.3 | | TAPE::PETERS | | Wed Mar 12 1997 15:16 | 18 |
| re .2
The TZ885 firmware version can be read from the Windows NT
registry. Look in
HKEY_LOCAL_MACHINE
HARDWARE
DEVICEMAP
SCSI
Scsi Port x
Scsi Bus x
Target Id x
Logical Unit Id x
At the end of the Identifier field is the version.
Steve Peters
|
3693.4 | thanks | KAOFS::M_NAKAGAWA | | Wed Mar 12 1997 20:18 | 7 |
| Thanks Steve.
http://whatsa.shr.dec.com/~specs/tape/TZ88/ also has F.W. there but
V52 is the latest.
CRDC/Mitz
|
3693.5 | Can get it with some work.. | SUBSYS::TRAN | Straight <Left> Hitter.. | Wed Mar 12 1997 21:32 | 6 |
|
If your customer has problem and needs FW that DIGITAL has not
released, open IPMT case. It'll be dealt case by case.
T.
|
3693.6 | ... | WHATSA::MATTA | | Thu Mar 13 1997 16:08 | 6 |
|
V52 is the latest shipping rev.
As T mentioned in .5, if you feel another version of code is needed, log an IPMT case.
Lisa
|
3693.7 | ... | WHATSA::MATTA | | Thu Mar 13 1997 16:20 | 6 |
|
V52 is the latest shipping rev.
As T mentioned in .5, if you feel another version of code is needed, log an IPMT case.
Lisa
|
3693.8 | exit | KAOT01::B_CORBIN | dtn 640-7420 | Tue Mar 25 1997 21:52 | 11 |
| the release notes for version 5.2 seem to be proctected .
dir SUBSYS::LCA:[SPECS.TAPE.TZ88]/sec
V52_RELEASE_NOTES.TXT;1 insufficient privilege or
object protect
ion violation
V80_RELEASE_NOTES.TXT;1 insufficient privilege or
object protect
ion violation
Brian
|