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Conference ssag::ask_ssag

Title:Ask the Storage Architecture Group
Notice:Check out our web page at http://www-starch.shr.dec.com
Moderator:SSAG::TERZAN
Created:Wed Oct 15 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6756
Total number of notes:25276

6715.0. "detecting disk spun down on HSJ ?" by FIREBL::LEEDS (From VAXinated to Alphaholic) Thu May 22 1997 12:59

Is there any method (now or in the future) to tell if a disk drive connected 
to an HSJ is "spun-up" ??  A customer experienced some downtime recently
because an RZ29 had spun itself down, and they had no way to detect this.

Will SWCC, or the new StorageWorks packaging provide this if it is not 
available today ???

Thanks

Arlan

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6715.1SUBSYS::VIDIOT::PATENAUDEAsk your boss for ARRAY's...Thu May 22 1997 13:2414
RZ29B drives do NOT spin down by themselves! Period. 
Unless that are braindead or crashed. Period.

ALL RZ products will spin down if TOLD to, but we have no PC GREEN power saver
features that make them spin down on their own.

This is an "urban legend" started because the RZ29B "had" (in it's original
firmware now 3 times removed) a mode page setting refered to as "Power
Management". This feature when enabled would ONLY turn off read/write logic
after 500ms of inactivity and IMMEDIATLY (IE: Milliseconds) turn it back on if
it had work to do. It never spun the drive down. It never took the drive off the
bus.

roger.
6715.2Yup we don't do that the drive must be broken look at errror logsSSDEVO::RMCLEANThu May 22 1997 14:303
Right we do NOT spindown while it is ONLINE.  MSCP and Failedset drives
may be spundown but they should show up in an obvious state and they will
NOT be ONLINE to the host.
6715.3netbk2.shr.dec.com::PetersThu May 22 1997 15:326

	SWCC will detect a drive spun down or any other state change ( broken ... ).

			Steve P.

6715.4only know what I was told....FIREBL::LEEDSFrom VAXinated to AlphaholicWed May 28 1997 14:3020
>RZ29B drives do NOT spin down by themselves! Period. 
>Unless that are braindead or crashed. Period.


Well - it may have been braindead or crashed, but it WAS spun down, and it 
took the customer with Mission Critical MCS support 6 hours to figure this 
out !!!  The "fix" was to replace the drive, but their complaint was not 
from the fact that the drive "died", but that there was NO indication in the 
error log, opcom, HSJ messages, etc. that there was any problem with the 
drive.  OpenVMS just could not get to certain data, and they finally tracked 
the problem down to this drive by "touching" each drive to feel vibration.

I was not there, I didn't see any of this, but the customer was insistent 
that this was the way things happened. Thus the question about how to detect 
"spun down" disks ... looks like SWCC *may* do this, if in fact there was 
any kind of error issued by the disk when it went away - but since the 
OpenVMS errorlog had no entry, I'm not sure SWCC would either...

Arlan
6715.5AMCFAC::RABAHYdtn 471-5160, outside 1-810-347-5160Wed May 28 1997 15:185
If it were a member of a host-based volume shadow set then it would have had
error reports a plenty.

POLYCENTER System Watchdog can poll for just about anything and generate an
error report when something is amiss.
6715.6SUBSYS::VIDIOT::PATENAUDEAsk your boss for ARRAY's...Wed May 28 1997 21:329
    
    re-.2
    
    John, don't take offense. My point was that the drive had to be broken
    and not just spun down. The big problem is no errors. At a minimum you
    should have gotten a E0 and B0 error for the command timeout and lost
    PTL and a FAULT lamp if the drive fell from the face of the earth.
    
    Roger.