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Conference ssag::ask_ssag

Title:Ask the Storage Architecture Group
Notice:Check out our web page at http://www-starch.shr.dec.com
Moderator:SSAG::TERZAN
Created:Wed Oct 15 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6756
Total number of notes:25276

6610.0. "SCSI bus reset (reason 0x6)... ?" by LEMAN::MARTIN_A (Be vigilant...) Tue Apr 22 1997 08:27

    Hello ,
    
    We are having a few SCSI bus resets at a customer site these
    last couple of days.
    
    Customer wants to know the reason, as theses errors trigger
    off alarms on their system... waking up the operators 8-)
    
    I could not explain these, can someone find any clue...
    
    2 differents busses seem to show the problem SCSI #1 and
    SCSI # 2 !!!
    
    No device errors are reported, the 2 buses connect to HSZ50s...
    
    What can be reason 0x6 for generating a SCSI bus reset ???
    
    ****************************************************************
                    Bus reset request from adapter detected
                                         (reason = 0x6)
    ****************************************************************
    
    Here are the system config and the dia outputs, hope it'll show 
    any evidence I'm not able to interpret myself...
    
    Cheers,
    				=============================
    				Alain MARTIN /SSG Switzerland
    
    
    
    *********************************************************************
    
    **************************** ENTRY 1. ******************************* 
    
    
    ----- EVENT INFORMATION -----
    
    EVENT CLASS                             OPERATIONAL EVENT
    OS EVENT TYPE                  300.     SYSTEM STARTUP
    SEQUENCE NUMBER                  0.
    OPERATING SYSTEM                        DEC OSF/1
    OCCURRED/LOGGED ON                      Sun Apr 13 17:59:03 1997
    OCCURRED ON SYSTEM                      chpd01
    SYSTEM ID                 x00050018
    SYSTYPE                   x00000000
    MESSAGE                                 PCXAL keyboard, language
    Francais
                                             _(Suisse Romande)
    
                                            Alpha boot: available memory
    from
                                             _0x1860000 to 0x3ffee000
                                            Digital UNIX V3.2D-2 (Rev.
    41.64); Sun
                                             _Apr 13 16:40:27 MET DST 1997
                                            physical memory = 1024.00
    megabytes.
                                            available memory = 999.61
    megabytes.
                                            using 3924 buffers containing
    30.65
                                             _megabytes of memory
                                            Master cpu at slot 0.
                                            Firmware revision: 4.7
                                            PALcode: OSF version 1.21
                                            ibus0 at nexus
                                            AlphaServer 2100A 5/250
                                            cpu 0 EV-5 4mb b-cache
                                            cpu 1 EV-5 4mb b-cache
                                            cpu 2 EV-5 4mb b-cache
                                            cpu 3 EV-5 4mb b-cache
                                            gpc0 at ibus0
                                            pci0 at ibus0 slot 0
                                            eisa0 at pci0
                                            ace0 at eisa0
                                            ace1 at eisa0
                                            lp0 at eisa0
                                            fdi0 at eisa0
                                            fd0 at fdi0 unit 0
                                            Initializing xcr0.  Please
    wait.
                                            Initializing xcr0.  Please
    wait.
                                            Initializing xcr0.  Please
    wait.
                                            Initializing xcr0.  Please
    wait.
                                            Initializing xcr0.  Please
    wait.
                                            xcr0 at eisa0
                                            re0 at xcr0 unit 0 (unit status
    =
                                             _ONLINE, raid level = 0)
                                            re1 at xcr0 unit 1 (unit status
    =
                                             _ONLINE, raid level = 0)
                                            re2 at xcr0 unit 2 (unit status
    =
                                             _ONLINE, raid level = JBOD)
                                            re4 at xcr0 unit 4 (unit status
    =
                                             _ONLINE, raid level = 0)
                                            re5 at xcr0 unit 5 (unit status
    =
                                             _ONLINE, raid level = 0)
                                            pci2000 at pci0 slot 3
                                            psiop0 at pci2000 slot 1
                                            Loading SIOP: script 1007400,
    reg
                                             _81804000, data 406393c8
                                            scsi0 at psiop0 slot 0
                                            rz0 at scsi0 bus 0 target 0 lun
    0 (DEC
                                             _    RZ28M    (C) DEC 0616)
                                            rz1 at scsi0 bus 0 target 1 lun
    0 (DEC
                                             _    RZ28D    (C) DEC 0008)
                                            rz6 at scsi0 bus 0 target 6 lun
    0 (DEC                                         _    RRD45   (C) DEC 
    1645)
                                            tu0: DECchip 21040-AA:
    Revision: 2.4
                                            tu0 at pci2000 slot 6
                                            tu0: DEC TULIP Ethernet
    Interface,
                                             _hardware address:
    00-00-F8-20-C1-70
                                            tu0: console mode: selecting
    UTP
                                             _(10BaseT) port
                                            tu1: DECchip 21140-AA:
    Revision: 1.2
                                            tu1 at pci2000 slot 7
                                            tu1: DEC Fast Ethernet
    Interface,
                                             _hardware address:
    00-00-F8-03-1F-0E
                                            tu1: console mode: selecting
    UTP
                                             _(100BaseT) port
                                            Initializing xcr1.  Please
    wait.
                                            Initializing xcr1.  Please
    wait.
                                            Initializing xcr1.  Please
    wait.
                                            Initializing xcr1.  Please
    wait.
                                            xcr1 at pci2000 slot 8
                                            re8 at xcr1 unit 8 (unit status
    =
                                             _ONLINE, raid level = 0)
                                            re9 at xcr1 unit 9 (unit status
    =
                                             _ONLINE, raid level = 0)
                                            re10 at xcr1 unit 10 (unit
    status =
                                             _ONLINE, raid level = JBOD)
                                            re11 at xcr1 unit 11 (unit
    status =
                                             _ONLINE, raid level = 0)
                                            re12 at xcr1 unit 12 (unit
    status =
                                             _ONLINE, raid level = 0)
                                            re13 at xcr1 unit 13 (unit
    status =
                                             _ONLINE, raid level = 0)
                                            re14 at xcr1 unit 14 (unit
    status =
                                             _ONLINE, raid level = JBOD)
                                            vga0 at pci0 slot 6
                                             1024x768 (S3TRIO  )
                                            pza0 at pci0 slot 7
                                            pza0 firmware version: DEC  P01 
    A10
                                             _
                                            scsi1 at pza0 slot 0
                                            rz9 at scsi1 bus 1 target 1 lun
    0 (DEC
                                             _    HSZ50-AX         V50Z)
                                            rz10 at scsi1 bus 1 target 2
    lun 0
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            rz12 at scsi1 bus 1 target 4
    lun 0
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            rz12 at scsi1 bus 1 target 4
    lun 1
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            rz11 at scsi1 bus 1 target 3
    lun 0
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            psiop1 at pci0 slot 8
                                            Loading SIOP: script 1013400,
    reg
                                             _81b32000, data 406397c8
                                            scsi2 at psiop1 slot 0
                                            tz16 at scsi2 bus 2 target 0
    lun 0
                                             _(DEC     TZ877    (C) DEC
    9B3C)
                                            pza1 at pci0 slot 9
                                            pza1 firmware version: DEC  P01 
    A10
                                             _
                                            scsi3 at pza1 slot 0
                                            rz25 at scsi3 bus 3 target 1
    lun 0
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            rz26 at scsi3 bus 3 target 2
    lun 0
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            rz27 at scsi3 bus 3 target 3
    lun 0
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            rz28 at scsi3 bus 3 target 4
    lun 0
                                             _(DEC     HSZ50-AX        
    V50Z)
                                            rz28 at scsi3 bus 3 target 4
    lun 1
                                             _(DEC     HSZ50-AX       
    V50Z)
                                            dli: configured
    
    ************************************************************************
    
    
    
    DECevent V2.2
    
    
    ******************************** ENTRY    1
    ********************************
    
    
    Logging OS                        2. Digital UNIX
    System Architecture               2. Alpha
    Event sequence number             5.
    Timestamp of occurrence              22-APR-1997 13:31:32
    Host name                            chpd01
    
    System type register      x00000018  Systype 24. Not announced yet
    Number of CPUs (mpnum)    x00000004
    CPU logging event (mperr) x00000000
    
    Event validity                    1. O/S claims event is valid
    Event severity                    1. Severe Priority
    Entry type                      199. CAM SCSI Event Type
    
    
    ------- Unit Info -------
    Bus Number                        3.
    Unit Number                   xFFFF  Target =   7.
                                         LUN =   7.
                                         Not Defined
    ------- CAM Data -------
    Class                           x33  SIMport Adapter - KZxSA
    Subsystem                       x33  SIMport Adapter - KZxSA
    Number of Packets                 3.
    
    ------ Packet Type ------       258. Module Name String
    
    Routine Name                         spo_process_ccb
    
    ------ Packet Type ------       256. Generic String
    
                                         A SCSI bus reset has been done
    
    ------ Packet Type ------      1078. SIMport Softc(SIMPORT_SOFTC)
    Packet Revision                   2.
    
    *spo_adp                  xFFFFFC003FA088A0
    Adapter State             x00002240  SIMport Thread Started
                                         Path Inquiry info Valid
    Flags - Supported Feature x00000004  Support Linked BSMs
    Max # of Queued Cmds             55.
    # of SCSI Channel                 1.
    Min KEEPALIVE Time(sec)          30.
    Min # of Free Queue               3.
    # of 4K Memory Segments           0.
    Adap Min Data Alignment         x00
    # of SAC Buffers                x00
    CAM Version                     xD0
    SCSI Capabilities               x86
    Target Mode Support             x49
    Miscellaneous Flags             x00
    HBA Engine Count              64512.
    Vendor Unique Flags
    
              15--<-12  11--<-08  07--<-04  03--<-00   :Byte Order
     0000:    00000000  00000000  00000080  3247FFFF   *..G2...........l*
    
    Private Data Size         x00000000
    Async Capabilities        x00000000
    Highest Path ID                 x38
    SCSI Device ID                  x00
    SIM Vendor ID (ASCII)                M-q
    HBA Vendor ID (ASCII)                ORT/VA13DEC  P01
    *cam_osd_usage            x2020203031412020
    Max CDB Length                    0.
    *spo_sim_softc            x000000000000000C
    *waitq_head               xFFFFFFFF803F1000
    *waitq_tail               xFFFFFC003F998840
    Lock for Wait Queue       x3A16E120
    *spo_adap_sanity_ccb      x000000000049DBF4
    *spo_adap_ccb             xFFFFFC003FE18B28
    # 100 millsec since MIN  1071744808.
    **spo_stl_nexus           x0000000000000000
    # LUNs in Crash Recovery          0.
    
    
    ******************************** ENTRY    2
    ********************************
    
    
    Logging OS                        2. Digital UNIX
    System Architecture               2. Alpha
    Event sequence number             4.
    Timestamp of occurrence              22-APR-1997 13:31:32
    Host name                            chpd01
    
    System type register      x00000018  Systype 24. Not announced yet
    Number of CPUs (mpnum)    x00000004
    CPU logging event (mperr) x00000000
    
    Event validity                    1. O/S claims event is valid
    Event severity                    1. Severe Priority
    Entry type                      199. CAM SCSI Event Type
    
    
    ------- Unit Info -------
    Bus Number                        3.
    Unit Number                   xFFFF  Target =   7.
                                         LUN =   7.
                                         Not Defined
    ------- CAM Data -------
    Class                           x33  SIMport Adapter - KZxSA
    Subsystem                       x33  SIMport Adapter - KZxSA
    Number of Packets                 3.
    
    ------ Packet Type ------       258. Module Name String
    
    Routine Name                         spo_bus_reset_rspn
    
    ------ Packet Type ------       256. Generic String
    
                                         Bus reset request from adapter
    detected
                                         (reason = 0x6)
    
    ------ Packet Type ------      1078. SIMport Softc(SIMPORT_SOFTC)
    Packet Revision                   2.
    
    *spo_adp                  xFFFFFC003FA088A0
    Adapter State             x00002240  SIMport Thread Started
                                         Path Inquiry info Valid
    Flags - Supported Feature x00000004  Support Linked BSMs
    Max # of Queued Cmds             55.
    # of SCSI Channel                 1.
    Min KEEPALIVE Time(sec)          30.
    Min # of Free Queue               3.
    # of 4K Memory Segments           0.
    Adap Min Data Alignment         x00
    # of SAC Buffers                x00
    CAM Version                     xD0
    SCSI Capabilities               x86
    Target Mode Support             x49
    Miscellaneous Flags             x00
    HBA Engine Count              64512.
    Vendor Unique Flags
    
              15--<-12  11--<-08  07--<-04  03--<-00   :Byte Order
     0000:    00000000  00000000  00000080  3247FFFF   *..G2...........l*
    
    Private Data Size         x00000000
    Async Capabilities        x00000000
    Highest Path ID                 x38
    SCSI Device ID                  x00
    SIM Vendor ID (ASCII)                M-q
    HBA Vendor ID (ASCII)                ORT/VA13DEC  P01
    *cam_osd_usage            x2020203031412020
    Max CDB Length                    0.
    *spo_sim_softc            x000000000000000C
    *waitq_head               xFFFFFFFF803F1000
    *waitq_tail               xFFFFFC003F998840
    Lock for Wait Queue       x3A16E120
    *spo_adap_sanity_ccb      x000000000049DB8C
    *spo_adap_ccb             xFFFFFC003FE18B28
    # 100 millsec since MIN  1071744808.
    **spo_stl_nexus           x0000000000000000
    # LUNs in Crash Recovery          0.
    
    
    ******************************** ENTRY    3
    ********************************
    
    
    Logging OS                        2. Digital UNIX
    System Architecture               2. Alpha
    Event sequence number             3.
    Timestamp of occurrence              21-APR-1997 12:31:32
    Host name                            chpd01
    
    System type register      x00000018  Systype 24. Not announced yet
    Number of CPUs (mpnum)    x00000004
    CPU logging event (mperr) x00000000
    
    Event validity                    1. O/S claims event is valid
    Event severity                    1. Severe Priority
    Entry type                      199. CAM SCSI Event Type
    
    
    ------- Unit Info -------
    Bus Number                        1.
    Unit Number                   xFFFF  Target =   7.
                                         LUN =   7.
                                         Not Defined
    ------- CAM Data -------
    Class                           x33  SIMport Adapter - KZxSA
    Subsystem                       x33  SIMport Adapter - KZxSA
    Number of Packets                 3.
    
    ------ Packet Type ------       258. Module Name String
    
    Routine Name                         spo_process_ccb
    
    ------ Packet Type ------       256. Generic String
    
                                         A SCSI bus reset has been done
    
    ------ Packet Type ------      1078. SIMport Softc(SIMPORT_SOFTC)
    Packet Revision                   2.
    
    *spo_adp                  xFFFFFC003FA08420
    Adapter State             x00002240  SIMport Thread Started
                                         Path Inquiry info Valid
    Flags - Supported Feature x00000004  Support Linked BSMs
    Max # of Queued Cmds             55.
    # of SCSI Channel                 1.
    Min KEEPALIVE Time(sec)          30.
    Min # of Free Queue               3.
    # of 4K Memory Segments           0.
    Adap Min Data Alignment         x00
    # of SAC Buffers                x00
    CAM Version                     xD0
    SCSI Capabilities               x86
    Target Mode Support             x49
    Miscellaneous Flags             x00
    HBA Engine Count              64512.
    Vendor Unique Flags
    
              15--<-12  11--<-08  07--<-04  03--<-00   :Byte Order
     0000:    00000000  00000000  00000080  3247FFFF   *..G2...........l*
    
    Private Data Size         x00000000
    Async Capabilities        x00000000
    Highest Path ID                 x38
    SCSI Device ID                  x00
    SIM Vendor ID (ASCII)                M-q
    HBA Vendor ID (ASCII)                ORT/VA13DEC  P01
    *cam_osd_usage            x2020203031412020
    Max CDB Length                    0.
    *spo_sim_softc            x000000000000000C
    *waitq_head               xFFFFFFFF803EB000
    *waitq_tail               xFFFFFC003FA20420
    Lock for Wait Queue       x3FF63020
    *spo_adap_sanity_ccb      x000000000049DBF4
    *spo_adap_ccb             xFFFFFC003FE07B28
    # 100 millsec since MIN  1071675176.
    **spo_stl_nexus           x0000000000000000
    # LUNs in Crash Recovery          0.
    
    
    ******************************** ENTRY    4
    ********************************
    
    
    Logging OS                        2. Digital UNIX
    System Architecture               2. Alpha
    Event sequence number             2.
    Timestamp of occurrence              21-APR-1997 12:31:32
    Host name                            chpd01
    
    System type register      x00000018  Systype 24. Not announced yet
    Number of CPUs (mpnum)    x00000004
    CPU logging event (mperr) x00000000
    
    Event validity                    1. O/S claims event is valid
    Event severity                    1. Severe Priority
    Entry type                      199. CAM SCSI Event Type
    
    
    ------- Unit Info -------
    Bus Number                        1.
    Unit Number                   xFFFF  Target =   7.
                                         LUN =   7.
                                         Not Defined
    ------- CAM Data -------
    Class                           x33  SIMport Adapter - KZxSA
    Subsystem                       x33  SIMport Adapter - KZxSA
    Number of Packets                 3.
    
    ------ Packet Type ------       258. Module Name String
    
    Routine Name                         spo_bus_reset_rspn
    
    ------ Packet Type ------       256. Generic String
    
                                         Bus reset request from adapter
    detected
                                         (reason = 0x6)
    
    ------ Packet Type ------      1078. SIMport Softc(SIMPORT_SOFTC)
    Packet Revision                   2.
    
    *spo_adp                  xFFFFFC003FA08420
    Adapter State             x00002240  SIMport Thread Started
                                         Path Inquiry info Valid
    Flags - Supported Feature x00000004  Support Linked BSMs
    Max # of Queued Cmds             55.
    # of SCSI Channel                 1.
    Min KEEPALIVE Time(sec)          30.
    Min # of Free Queue               3.
    # of 4K Memory Segments           0.
    Adap Min Data Alignment         x00
    # of SAC Buffers                x00
    CAM Version                     xD0
    SCSI Capabilities               x86
    Target Mode Support             x49
    Miscellaneous Flags             x00
    HBA Engine Count              64512.
    Vendor Unique Flags
    
              15--<-12  11--<-08  07--<-04  03--<-00   :Byte Order
     0000:    00000000  00000000  00000080  3247FFFF   *..G2...........l*
    
    Private Data Size         x00000000
    Async Capabilities        x00000000
    Highest Path ID                 x38
    SCSI Device ID                  x00
    SIM Vendor ID (ASCII)                M-q
    HBA Vendor ID (ASCII)                ORT/VA13DEC  P01
    *cam_osd_usage            x2020203031412020
    Max CDB Length                    0.
    *spo_sim_softc            x000000000000000C
    *waitq_head               xFFFFFFFF803EB000
    *waitq_tail               xFFFFFC003FA20420
    Lock for Wait Queue       x3FF63020
    *spo_adap_sanity_ccb      x000000000049DB8C
    *spo_adap_ccb             xFFFFFC003FE07B28
    # 100 millsec since MIN  1071675176.
    **spo_stl_nexus           x0000000000000000
    # LUNs in Crash Recovery          0.
    
    ***********************************************************************
T.RTitleUserPersonal
Name
DateLines
6610.1SUBSYS::VIDIOT::PATENAUDEAsk your boss for ARRAY&#039;s...Tue Apr 22 1997 09:2112
Me'z thinks your Customer needs to add some filters to their auto notification
system. 

What you post are normal bus resets done as part of a normal system boot
sequence to get everybody walking in a straight line.

Even once booted a rouge reset here or there is not something to be overly
concerned about. You need to key in on WHY you got the reset in that case (bus
hangs, command timeouts, command transmission failures, etc...)

roger.
6610.2reason 0x6 = Unable_to_arbitrate, but WHY ?LEMAN::MARTIN_ABe vigilant...Tue Apr 22 1997 09:4522
    I discovered in note #6066 that reason 0x6 means the following:
    
    Unable_to_arbitrate
                    6   This code shall be used with a Reset Request
    			message when the adapter is not participating 
    			in any SCSI bus traffic, has I/O requests, 
    			and has not seen an opportunity to arbitrate 
    			for the bus for a significant period time. 
    			The method in which the adapter determines 
    			that it has been waiting too long arbitrate 
    			for the bus is implementation specific, and 
    			is not required to work when commands specify 
    			an infinite timeout period (FFFFh).
    
    
    The KZPSAs are connected to HSZ50s (FW v50Z), is there any reason
    the controllers could not arbitrate the SCSI bus for so long ?
    
    Cheers,
    					============================
    					Alain MARTIN/SSG Switzerland